I had very good experience with Hi-Residential for the whole process of my purchase, good communication with Ben and he is very helpful.
Bias towards landlord! They don't care about tenants, faults in the house are not repaired and they try to blame tenants for them (rented a property which had rat and cockroach infestation and was damping with leakage through the ceiling - they blamed me for them). They do not care about tenants whatsoever as they try to spend as little as possible in actually repairing things in property and they receive their monthly commission from landlords. If you're lucky they might send someone to view it and that's usually after 6 months of constant emails -at the end of the day, nothing is fixed despite paying rent on time each month. I honestly would not recommend renting from them if you want a good standard of living. I'm certainly never renting property from them again.
Very good customer service from our first viewing right through to moving in. The process was smooth and hassle free. Jeffrey was a great help from the start, easy going and honest. He ensured our every query was answered too. We love our new home, thank you!
Ayo and Debbie Sage
We have recently let our flat with Ryan Allan at the Woolwich branch of Mann Lettings. As first time landlords he helped us throughout the process, was extremely prompt with each stage of the process and understanding of any concerns we had. The fees were very competitive and we were not hard sold any extras just given information on what is legally required, what is optional, the additional services they offer and then allowed to make our own choices. I would defiantly recommend this service to other landlords.
I have to concur with the previous reviewer with regards to Mark. My partner and I were buying our first house through David Evans and having problems with a less than attentive mortgage broker. Mark was very patient, helpful and understanding. We will definitely want to deal with him again if/when we come to sell.
Sir Launcelot Spratt
David Evans just handled our flat purchase brilliantly. It can't have been an easy experience, but throughout it all, Mark at David Evans remained calm, helpful and professional. He listened to problems. He gently cajoled everyone to act as sensibly as possible. He advised about builders and windows and what sort of floor to go for. He even advised about another transaction we were working on. He was intelligent, patient, honest, good-humoured, and - ultimately - a bit of a gentleman. I couldn't recommend them enough.