I brought my house through Beresford and it was a terrible purchase, it’s was sold through the Witham branch yet Colchester branch just would not butt out. When it came to sell my property I looked at different estate agents, like Hart in Witham, against my better judgement I went to Beresford and decided to give them the chance to redeem themselves. This was the worse thing I could have ever have done. I listened to Olly from Witham telling me his facts and telling me his promises and it started off ok, 3 viewers all booked in for the first Saturday it was on the market! I thought this is wonderful.... 3/4 weeks later no viewers, no board outside, no window display presents, no call backs, no feedback. But apparently I have been having 119 clicks through Rightmove, I have asked them to remove the virtual tour of my house, as I feel this is a lazy selling tactic, to buy a house you get a feel for it by viewing in person, also my partner phoned up and asked for information on the house, they never asked his name, or contact details and they did not push for a viewing, it was all very laid back! When I phone the next day and told them, someone I know had enquired they told me that they were sending him details of our house and they stated I was a liar when I said this was not the case, I’d sat next him while he was on the phone listening to absolutely everything!!
After speaking to the office on different occasions I was told I would receive a call back the next day, nothing! I wish I had off gone to Hart and let them sell my house. I feel Beresford ruined the marketing on my house and now the ship has sailed for fresh good marketing as I was promised with Beresford. Also after speaking to Netanagent, it turns out Beresford are a 1% agent however they have charged me 1.25%.
Avoid this agent at all costs!
I want my contract with them cancelled with immediate effect.
308 days ago