Fulfords have found us our last 5 tenants, and we have been extremely happy with their introduction only service. All enquiries are answered promptly, politely and most importantly correctly. Alexia from the Paris Street office has been exceptionally helpful during the tenant change over periods, and also later on in the tenancies when either party has needed advice. We will continue to use Fulfords as they are so reliable.
2nd Nov 2018 (3 years ago)
me and my girlfriend recently moved into our first property in Exeter. 1 bedroom flat, which is lovely. However, when we went to the viewing we asked the estate agent multiple times about parking, asking about permits. Which she insisted on saying that you can 100% get a permit. we even said "are you sure as we got an expensive car we are bringing with us" with her reply being "absolutely, you can get a permit".
we eventually got the flat and moved in, and low and behold we cant get a permit for our property, we raised this issue with the estate agents, with their reply being " oh we meant you can get permits in the car parks near you area" and she gave us the contact details of someone who deals with permits for the car park near us, gave them the benefit of the doubt, and got in touch. about a week later after constant messaging the person got back to us saying " I don't understand why your estate agent told you, you can get a permit. she was being very overzealous, as we haven't been handing permits for a while due to the car park being full".
so we have been technically lied too, we are at a flat in Exeter, where we are now spending an absolute fortune on parking and cant do anything about it. if we would of known this we wouldn't of moved there. we wish she just told the truth. now we are stuck, with no help from fulfords what so ever. avoid this company.
6th Aug 2019 (2 years ago)