Renting a new property with R A Bennetts has been a smooth, stress-free and great experience. I'm very grateful to Ellie who has been excellent with communication, proactive and considerate of our needs. Professional, friendly and supportive. Thank you!
27th Jan 2021 (8 mo. ago)
Taylors and their partners R.A. Bennets let us down. They were advertising a property at 2 different prices, than they said the right price was the highest one. Anyways, we went to see the house on a Saturday, it was nice, we liked it so we said we are interested. The agent said she will call us on Monday to arrange the check-ups a meeting with the landlord. By Wednesday we didn't hear anything from them so I rang them, they said the landlord has allready chosen someone else, but they never bothered calling us.
Now, after 2 months , the house is still on the market at a reduced rent, so it seems after all they didn't actualy let it.
In the meantime we found a better place let by CGT Lettings. The team there was very quick and responsive.
Poor customer service at Taylors and R.A. Bennets.
15th Nov 2018 (2 years ago)