Not all estate agents are equal and that is clear from dealing with Greg James Estate Agents.
Greg James are a hybrid between the real traditional estate agents who cared about their clients and the new internet agencies.
Like many, we found Greg James via a flyer through our door not long after my wife and I had made the decision to put our home on the market. We made an appointment for a valuation visit. Greg Rowse arrived at the appointed time. Unlike other agents we had dealt with, Greg understood our needs and got straight to the point with regard to the valuation of the property and our realistic expectations for the sale.
Finding Greg to be straight talking, professional and having a wealth of knowledge about the property market, we signed a 6 week contract.
As promised, Greg attended every viewing and provided solid, honest feedback. All we had to do was to give Greg the key and keep the place tidy and he got on with the job in hand.
When the offers came in, Greg offered good guidance and found us the perfect family for our property which we had called home for 27 years. During the time between the offer was accepted and the date of exchange, Greg supported the process to keep things on track.
My wife and I have now moved and settling into our new home. Although he does not like to admit it; this is down to Greg and we owe him a big thank you. From the way he markets the property to the way he deals with prospective buyers through to the final exchange of contracts; in our opinion, Greg is second to none.
If you are serious about moving home and want an estate agent that puts your needs first, is able to handle viewings and buyers as a single contact point and has a vast local knowledge to fall back on; then you can't go wrong in giving Greg James a call and see what they can do for you.
Roy & Wendy Church
8th Nov 2016 (4 years ago)
Condescending and unprofessional.
I recently contacted Greg James Estate Agents about viewing a property. I was asked to provide personal details other than my full name, email address and mobile number (which they already had) and when I politely questioned why it was needed for just a viewing only, I was met with sarcasm. (No other estate agent I have dealt with in the past have asked for this information at this very early stage, so it was a genuine question and I made this very clear.)
I would highly recommend AGAINST using this estate agent; the correspondence I received was unprofessional, filled with spelling and grammar mistakes and the managers obvious attitude was apparent. I no longer felt comfortable meeting up for a viewing because of the hostility I recieved, so I cancelled and was told "don contact this company again" (assuming they meant "don't"). The topic of abduction and murder was also brought up in the same email, which is highly unprofessional.
As a respected businesswoman, I have advised all of my colleagues to avoid using this agent, and I will continue doing so in the future. At no point did I actually say that I wouldn't send the requested details and I would have happily provided them if I wasn't mocked for asking a simple question. However I am very happy in the knowledge that this company doesn't have my address, as I wouldn't feel safe in my current home.
16th Sep 2019 (2 years ago)