This is a first class estate agent. As a landlord I have a wonderful experience. I needed to rent my house due to a temporary contract in New Zealand. B & E was efficient, fast, understanding our needs, and empathetic. Dominick made the valuation and Tiffany showed the house. We had a positive surprise with the number of candidates they brought. Everything was smooth and professional. Dominick and Tiffany are always available for our queries, something very important with us staying now overseas.
I had a lot of experience in the past with well known estate agents in Nottingham. B & E is not only the best, is the only one that was good for us. I think the personal element is key, and hence the names of the people who worked so well with us.
It is my understanding that our tenants are also happy with the service. I have also B & E managing the letting with their service, and I find it second to none.
986 days ago
TERRIBLE !! Treated disgusting by this estate agency. We had a student property for two years and when we moved in it was filthy. We looked after the house and cleaned it up. After having dealt with many problems at the problems at the house, with the estate agency reluctant to help out with, such as having a water bill being changed into our names and then the estate agency wanting to charge us money to send a copy of the contract to seven trent water to clear it up. After all this when it came to moving out, they are going to take £380 from our joint deposit for "cleaning" e.g a few bin bags left inside the house. which is just another money spinner for them. Also a £50 move out charge ! But worst of all they have said we owe £639 in rent arreas, then which changed to £684 but yet everyones sent their statements proving they've paid it in. UNHELPFUL STAFF, who keep fobbing you off and try to avoid you ! would not recommend to anyone, especially for students, they see you as CASH COWS!!! Maybe posting on here will get me a useful response .... Wish i could post ZERO STARS but GOOGLE forces me to put at least 1
1784 days ago