Impressed with KFH - let a flat through them and they were super friendly and helpful throughout. Everything was straightforward and pleasant and it really made a big difference, to what could have been quite a stressful event. Thank you!!
Very friendly and helpful team -- big thanks to Anthony for helping through the leasing process. And for helping me out when I locked myself out of my new flat the day I moved in.
My wife and I were very satisfied with a service provided by Complete, this agency deserves 5 without question. Nice, professional and responsive, ideal for people who care about what they get for their money. I can only recommend our agent Jody, as we had some unexpected issues during tenancy, but she always handled them very responsibly and in short time. I would also like to thank to Reni, who was dealing with us initially and helping us to set up the contract! Thank you both!
Absolutely Appalling. No one was there to let me in on the very first day. The lady said she had other business to attend so I had to collect a key from someone else. Later on I discover that she hasnt even left me the full key set and had to buy my another fob card independently from the concierge of the building. Moreover, the flat I moved in is full of faults from AC, Oven, heater, cooler, electricity.. everything is more less in a fault condition and have been following up with my point of contact at the agency for 1 month!!!! And STILL haven't been bestowed with a proper reply. Shameless, and completely disgusting support. I think my next call to action now is to go directly to the landlord or raise a claim against these guys as they have been utterly unprofessional.
We would highly recommend Hunters Blackfen they have been so professional friendly and reliable.
Marc Jon Matt and Amanda have been amazing
In fact Marc sold us the house we are leaving 18 years ago!!! We’ve actually told our friends not to use any other estate agent. Great customer service from start to finish through some very trying times.
This relates to Westwood Property Services, who I believe fall under Hunters at Blackfen/Sidcup. I strongly suggest that you avoid this company. My experience with them was nothing but aggravation. Having rented with them for 2+ years - paying on time and being a good tenant, during which they forced me to suffer through excess property damp - at the end of the tenancy they tried their best to take unwarranted chunks of my deposit, ignoring all logical argument and simply doing what they wished. One example included myself damaging one curtain a little and agreeing for this to be deducted, but this agent, through greed, sought to replace the curtains for all of the windows in that room. Equally, they tried to pin broken things on me that were fully intact and working when I left (as reinforced by the thorough inventory check out) and provided receipts without dates, seeking to deceive. An agent called Pam is the source of this flagrant disregard of reason. You'd do well to avoiding renting with this company and particularly via Pam. Rent elsewhere.
Brilliant Estate Agents. Easily contactable, made the move easy. Would recommend to anyone
A Google User
Unfortunately couldn’t give no stars, had to give 1. Had really back experience within 2 seconds of approaching their office. Popped head into open door to enquire on lettings to then be shouted at in a very aggressive manner by the gentleman with glasses sitting at the back to get out of the shop when I had only stepped into the doorway. There was plenty of distance from the front door to the back of the office. Never have I been spoken to like that for approaching a shop. I feel this type of abrupt behaviour and such a rude tone is no good for customer services or for people’s general feelings. If customers are not allowed to enter the shop then this should be made clear with a nigh to state this or with safety measures in hand before opening up. I should not be made to feel humiliated and belittled for asking a question when your door is open! Never will I recommend due to this first impression. Whoever the gentleman is at the back please remember especially during time’s like this kindness is only just a small gesture. #BeKind
I cannot recommend Fox Estates highly enough. Their service by every member of the team was very professional and friendly, any questions that needed answering were dealt with straightaway and we were kept informed at all times throughout the whole process, which enabled our move to go very smoothly. Excellent customer service and I would highly recommend them. Many thanks to you all.
We bought a house that was being sold through Fox Estates and were quite impressed with their level of knowledge and customer service. All staff were friendly and courteous and knowledgeable about the house they were selling. They didn't muck around either - they told us that if the vendor agreed our offer they would take the house straight off the market and not accept any more offers, which they did.
Only reason they get 4 stars instead of 5 is because for the last two weeks before completion they wouldn't let us enter the property - apparently they were too busy to attend with us, even when I asked a week in advance and for on a week day! Unfortunately the house was empty, hence the need for them to be there. It meant that our building work was pushed back at least a few weeks as the builder couldn't come in and view the property with us, which was quite annoying as the house was unlivable in.
Quick and honest, sold my flat in 6 weeks and was polite with my requests for my flat when viewing. Didnt over promise to me and did what they said from the start! Thank you guys!
Elliot from Ernest was brilliant. They sold my flat within 4 weeks, it was on the market for several months before that with two other agents. The fee was a fair for the service at the start I thought a bit High but the company earns it! Couldn’t recommend these company more! Thank you!