We sold our grandparents family home through Cockburns and we couldn't have been more happy with the service, professionalism and understanding during this time. All our requests were met and Peter and his team made a difficult decision and process much easier. I would certainly recommend and use their services again
They still haven't refunded my deposit three months since we handed back the keys. I would recommend using a different agent if possible.
When we weren’t keen on the first house we viewed, Johnathan had already prepared 2 more that he felt we would like and we fell in love with the last one he showed us. Johnathan and the rest of the team were great from this moment on to pushing solicitors etc to ensure a swift process to completion. Thanks again guys!
I rang with the simple question of "Do you do probate valuations?" I could not get a straightforward answer. The employee, who had refrained from giving her name, wanted to know my property details, whether I intended selling through them, which road the property was in? On asking again "Do you do probate valuations?" I was still unable to get a straight forward reply. Wouldn't use them for anything after this. As if dealing with Probate isn't upsetting enough.
I wish I could score "Bernard Skinner" ten stars because I certainly would! This estate agent have a totally caring , hard working bunch of people working in the office who are committed to supporting their clients every step of the way. I have spoken to many members of the team and they are all knowledgeable, patient and helpful.. They do not offer the usual "sales talk" There is a genuine sense of care and commitment to the client and without the whole "supportive package" offered to me, the selling of my property would have been a complete nightmare! I would only urge ANYONE thinking of buying / selling to look no further than "Bernard Skinner" - I cannot praise or thank them enough!
I viewed a property via this agent and was told the other person who had made an offer was definitely out of the running as they have wasted the agents and sellers time, the term used was 'archived'. Once I tried to request a second viewing the agent then told me that the there was still an offer on the table for the property and that there was little point of a viewing. I was then asked how much I would offer and then when they heard the amount I was point blank refused access to a second viewing. I was blocked at every turn in looking at the property. I thought it was up to the seller to determine which offers were good not the estate agent?. I didn't know that estate agents were telling people how much money they should spend on a property which is what I was told...firmly. If I cannot get at least a second viewing how can I know if I want to offer full asking ? This agent wanted me to tell her that I would offer the full before she would even book the appointment. I think this practice is disgusting. Obviously a place I would avoid in the future.
Due to my family circumstances it has been a long process to put my house on the market. Chris has kept in touch and been very supportive through a very tough time for me. I have found him to be so helpful and professional I would not hesitate to recomend Winkworth Chiselhurst.
Our experience with Winkworth in Chislehurst was fantastic from start to finish. Communication was excellent, Carly was very friendly and honest when showing us around the house and both Chris and Carly were very quick to return our queries. The process felt as painless as possible and we would definitely recommend them to prospective buyers.
We couldn't have been happier with the service we received from Lilia at Acorn in Eltham. She recently rented out our flat for us and was a pleasure to deal with. Very professional and efficient but also really personable. She knew exactly what type of tenant we were looking for and was able to get a perfect match for us. Cant recommend them any higher. First class job.
After being with another agent for 8 weeks and no sale or offers we were contacted by Acorn...thank goodness we were! After only two days we had an offer and we sold. They were excellent throughout. Zac in the Eltham branch was practical, professional and fully contactable. He kept us informed of progress of our buyers and was brilliant to deal with. We would highly recommend Acorn as a great Estate Agent to do business with. Thank you for making the stressful time of moving so easier for my wife, children and I!
I have been dealing with Grace since almost two months re my first purchase in London and she is amazing person to deal with. Very professional and easy to deal with. She helped me to crack the deal with the seller and recommended me to pick my solicitor. Overall , very very happy with Grace being my agent from 1st Avenue and I would definitely recommend Grace and 1st Avenue to anyone else who are looking to buy a new property in London.
I'm very disappointed with 1st Avenue support. Luke hasn't replied my email, calls or messages in a week. I call the agency 3 times and I was told by Natasha that they will call me back, but I never heard anything from them until the present moment. I'm now 48h away from the agreed moving date and I still don't know when I'll get the keys. I'm moving from Spain to the UK and I couldn't expect such lack of communication and professionalism. This is being the worst letting experience I've had.