What a fantastic team. Extremely supportive throughout the entire process and actively took steps to deal with any issues that came up. The prospects of purchasing your first property can always be very daunting, but Cockburn made things much easier. I am grateful to all the staff, especially Peter.
Thank you for your hard work.
They still haven't refunded my deposit three months since we handed back the keys. I would recommend using a different agent if possible.
Everyone was very helpful with my flat purchase. The viewing was confirmed by email and the lady showed up on time. The communication was good throughout the purchase and the progressing team followed up throughout.
One of my agents I dealt with was Samantha Phillips.
She made my moving experience very easy and comfortable and was very kind
10 years back we bought property using Conran Estate Eltham and it was fantastic. Now we used them to let the same property and we are completely frustrated with the service of the lettings team in Eltham and Greenwich. An abysmal experience.
Bernard Skinner was the best choice for selling mum's house in Eltham; Amanda's local knowledge and the excellent service made for a stress free and successful experience
I viewed a property via this agent and was told the other person who had made an offer was definitely out of the running as they have wasted the agents and sellers time, the term used was 'archived'. Once I tried to request a second viewing the agent then told me that the there was still an offer on the table for the property and that there was little point of a viewing. I was then asked how much I would offer and then when they heard the amount I was point blank refused access to a second viewing. I was blocked at every turn in looking at the property. I thought it was up to the seller to determine which offers were good not the estate agent?. I didn't know that estate agents were telling people how much money they should spend on a property which is what I was told...firmly. If I cannot get at least a second viewing how can I know if I want to offer full asking ? This agent wanted me to tell her that I would offer the full before she would even book the appointment. I think this practice is disgusting. Obviously a place I would avoid in the future.
After having bad experiences with estate agents Acorn estates have proved that not all agents are full of empty promises. From the point of valuation to completion they have delivered an outstanding service, always keeping us informed of progress. Nichola has been fantastic a truly professional but personal service. Would highly recommend Acorn.
Friendly staff and they are doing a fair amount of business