Fantastic experience with Cockburn buying our first house. We knew nothing and they helped us along the way so very much appreciated!!! Everyone we have dealt with have been professional, polite and have gone above and beyond.
They still haven't refunded my deposit three months since we handed back the keys. I would recommend using a different agent if possible.
Everyone was very helpful with my flat purchase. The viewing was confirmed by email and the lady showed up on time. The communication was good throughout the purchase and the progressing team followed up throughout.
Great service, very professional and communicative. Not a problem to arrange any number of viewings that you need, always happy to assist and answer your questions.
10 years back we bought property using Conran Estate Eltham and it was fantastic. Now we used them to let the same property and we are completely frustrated with the service of the lettings team in Eltham and Greenwich. An abysmal experience.
Awesome customer care, always available, always ready to give support. I went there and started to to deal with them to buy a house, they always kept me updated, with honest, down to earth advise. Steven, Amanda and Sam, are top notch in this business. Definitely a thumbs up. Extremely good, 6 stars if available.
I viewed a property via this agent and was told the other person who had made an offer was definitely out of the running as they have wasted the agents and sellers time, the term used was 'archived'. Once I tried to request a second viewing the agent then told me that the there was still an offer on the table for the property and that there was little point of a viewing. I was then asked how much I would offer and then when they heard the amount I was point blank refused access to a second viewing. I was blocked at every turn in looking at the property. I thought it was up to the seller to determine which offers were good not the estate agent?. I didn't know that estate agents were telling people how much money they should spend on a property which is what I was told...firmly. If I cannot get at least a second viewing how can I know if I want to offer full asking ? This agent wanted me to tell her that I would offer the full before she would even book the appointment. I think this practice is disgusting. Obviously a place I would avoid in the future.
Just a quick note to say a big thank you to Nicola T. from Acorn from Eltham for all your help in selling my flat and in buying my new house. I am so thankful to have you as an agent. You are so hardworking person. You are a rock star agent! I am so happy to finally have my dream house. :-)
Friendly staff and they are doing a fair amount of business