I had a great experience with Acorn. I am especially grateful for Mattia's attitude. He was very helpful during the whole process and he was very supportive and willing to answer all questions we had. We finally moved to our own space thanks to him. Thanks.
Acorn did a gas safety check ONE DAY before our move in date and it turned out the boiler was unsafe so we had no heating or hot water for the first four days, it was February.
Place was filthy when we moved in (it was even in the check in report that there was mold, soap scum etc) and seeing as they charge each tenant for cleaning before you even move in I was absolutely fuming.
I moved out of the property exactly 24 days ago and I am yet to receive my deposit back even though the landlord has authorised the full amount to be returned to me. I have contacted them on numerous occasions and will taking further action.
Their professionalism and general ability to do their jobs to a satisfactory standard is well lacking and I cannot wait to get my deposit back so I don't have to deal with them any longer.
Impressive care and attention to detail in assisting senior client to complete sale. Would highly recommend friendly and very helpful staff.
Missed appointments. They didn't bother to show up.
Not even the courtesy of a telephone call.
Who could possibly choose Cockburn in Mottingham?
The picture below is of the property for which we were stood up
I had a flawless lettings service from the Lee branch of KFH. Stephanie Jones and Jenna Gray were very efficient and responsive. They found great tenants for my flat in record time!
I rang with the simple question of "Do you do probate valuations?" I could not get a straightforward answer. The employee, who had refrained from giving her name, wanted to know my property details, whether I intended selling through them, which road the property was in? On asking again "Do you do probate valuations?" I was still unable to get a straight forward reply. Wouldn't use them for anything after this. As if dealing with Probate isn't upsetting enough.
Estate agents often deserve the reputation of acting with only their own interests in mind .
In our case we were fortunate to have a negotiator who demonstrated a real empathy both buyer and seller.
Throughout the process Anthony Whelan kept the ball rolling, passing enquiries to and fro, liaising with
outside agencies, and keeping us in touch directly and keeping both parties on track towards exchange. A tough challenge at times especially with the disruption during holiday times.
And .... at the midnight hour...Anthony pulled it out of the bag ! With the nervousness post- Brexit and a last minute panic by our buyer, Anthony paved the way for the final push to exchange.
Any agent seeking to offer a thoroughly friendly, efficient and professional service would certainly have a real asset in Anthony. Our sincere thanks to him.
I want to write a huge thank you note to the entire Winkworth team at the Chislehurst branch. The team has been absolutely brilliant managing one of the most difficult chains in the history of house buying/selling. Despite the complicated chain and myriad of issues that they had to assist with during the conveyancing process, the team took on the challenge and were extremely professional and calm. We are extremely happy with the team's service and we strongly recommend them if you are looking to buy/sell in the area.
Kevin and team offer the best service if you're looking for an estate agent to sell your property - they are very efficient, knowledgeable and friendly too. Highly recommended.
Rented a property through them, terrible service not willing to help i any way and often i impossible to get hold off DO NOT USE.
Edit: The comment from the owner of this business are false statementsI am reviewing them for the time they served that was longer than 6 months that included them not even releasing that the property was change in management by the landlord. I have waited to review as I did not want this to effect my service from them while I was with them
Since no longer being linked to danson My service has improved massively