We sold our grandparents family home through Cockburns and we couldn't have been more happy with the service, professionalism and understanding during this time. All our requests were met and Peter and his team made a difficult decision and process much easier. I would certainly recommend and use their services again
They still haven't refunded my deposit three months since we handed back the keys. I would recommend using a different agent if possible.
They were really helpful to us as the agent handling the sale of our first flat. They were responsive and communicative, chased up answers for us and arranged repeated access for builders / surveyors etc.
Great service, very professional and communicative. Not a problem to arrange any number of viewings that you need, always happy to assist and answer your questions.
10 years back we bought property using Conran Estate Eltham and it was fantastic. Now we used them to let the same property and we are completely frustrated with the service of the lettings team in Eltham and Greenwich. An abysmal experience.
Most people see Estate Agents as a one hit wonder. I have to say that my experience with Chattertons has completely changed my opinion on this. They have managed to sell my property and made it a pleasure. Their attention to detail with regards to customer service was outstanding. I will definitely be recommending to family, friends and colleagues with absolute confidence........It goes without saying that any future moves I make will be handed straight into the capable hands of the team at Chattertons and in particular Doug who is the Manager, it was great to deal with someone who was so hardworking and keen to get the job done.
Mario Plush god
Terrible agent I'm surprised they still in business!
Steve and Amanda and Sam have all been amazing throughout the whole moving experience and I would certainly recommend them to anyone that needs a local agent in the SE9 area... No problem is too big or small for them and they help you in whatever way they can if its a phone call or popping into the office... Thank you so much for all your help..
I viewed a property via this agent and was told the other person who had made an offer was definitely out of the running as they have wasted the agents and sellers time, the term used was 'archived'. Once I tried to request a second viewing the agent then told me that the there was still an offer on the table for the property and that there was little point of a viewing. I was then asked how much I would offer and then when they heard the amount I was point blank refused access to a second viewing. I was blocked at every turn in looking at the property. I thought it was up to the seller to determine which offers were good not the estate agent?. I didn't know that estate agents were telling people how much money they should spend on a property which is what I was told...firmly. If I cannot get at least a second viewing how can I know if I want to offer full asking ? This agent wanted me to tell her that I would offer the full before she would even book the appointment. I think this practice is disgusting. Obviously a place I would avoid in the future.
I started with Nicola and then ended with John both from Eltham branch. They were both amazing people. John is very proactive and chases up the client. With John you can be rest assured the work will be done properly. For this reason, I will give him 5 STAR!
Friendly staff and they are doing a fair amount of business