Braxtons have been looking after the property we have been renting for 3 years. Fantastic team and prompt in responding to any matters. Landlords take note, a company who will deliver.
Have to be one of the poorest estate agents Ive ever used. Not only do they never ring me back to let me know if I can go and see a property but I also speak to soem very rude sales men in there that have no idea about customer service at all. I expect at least an apology when noone gets back to me after a week and a half! Maybe If I was asking to view the £1,000,000 properties they may want to speak with me!
Roger Platt Best customer service no problems at all they are very helpful
Called them with a sales inquiry, lady on the other end didn't even offer to register my interest when I asked whether I was on their database, let out a bit sigh instead when I started explaining my situation.
We were delighted with the outstanding service we received from Himmet in finding us a mortgage. He worked extremely efficiently and attentively to secure us an excellent deal, which meant we could proceed with the purchase promptly. His level of service was absolutely first class. Thank you!
Firstly, I would of liked to rate a half star but google would not let me. Absolutely disgraceful, as a first time renter my partner and I have been saving up for months now. We paid our deposit in time, despite them knowing our full criteria they said everything would be alright. They led us on to then fail one of our references, keeping the full amount of our deposit.
When we contacted our work places, their referencing company hadn't even rang them to check or verify anything!
The home we were planning on renting was titled "Perfect Starter Home".. They then proceeded to ask for a guarantor, their guarantor demands are outrageous, they want a UK home owner, if they rent they have to earn 30x our rent and 30x my guarantors rent this equals to over £85.000. THIS DOES NOT HELP ANY FIRST TIME RENTER AT ALL, the lady on the phone was rude and did not care at all that they were keeping our HARD EARNED deposit money.
THANKS FOR PUTTING US BACK TO SQUARE ONE !
Hope your business does well scamming young couples off,
enjoy my money.
Initial problems during house sale, poor communication , Manager never available, staff not up to date with issues. Step forward Colin new assistant Manager -thank you Colin you certainly made a difference, I hope your problem solving ability rubs of on the rest of the Staff. This sale was saved at the last minute due to Colin. Thank you Colin. Regards Alan
Alan J Neal
For over twelve months we've been regularly receiving mail from Prospect inviting us to sell our property through them, or asking us to respond to a specific query one of their negotiators has about our property, despite never even asking them for a valuation in the first place. Their marketing tactics are questionable and their staff tick every box on the stereotypical estate agent checklist. I'm sure their tactics are effective if you choose to list your property with them, but you shouldn't have to be subject to continual badgering when you don't
We have been renting with Hampton's for 5 years now , we are very happy with the Team in Maidenhead.They are very professional and in general respond promptly , effectively and efficiently with problems you may have /report .Rebecca is just fantastic and such a pleasure to deal with.
On this occasion we would like to say in particular a huge thank you to Judy who facilitated our plumber repair work successfully. She dealt with it in a timely manner , very professionally. Thank you for communicating with us, reassuring us . We are very happy with the services provided.We cannot thank you enough. Toffa family
Very slow to reply and was difficult to arrange a viewing. Not great communication buy got there in the end and viewed a couple of properties. Better than others agents in the area.
Always a pleasure to receive a call from the team at Chancellors. Jack especially has gone way beyond the typical agent role and really taken time to understand our business needs and has helped us secure great houses for our clients with in Maidenhead and further a field. Highly recommend Chancellors to anyone who requires help in finding a place locally.
Victoria at this branch has contacted me relentlessly - virtually to the point of harassment. Even after I've told her multiple times in the past not to ever contact me again, the calls continue. These people are like a dog with a bone. As soon as they got my details they will *not* stop emailing and phoning me about letting my property through them. Their internal systems are a disaster.
Plenty of good estate agents out there. Would avoid Chancellors, and in particular Victoria, at all costs.