Roger Platt Best customer service no problems at all they are very helpful
Awe full unprofessional staff, extremely hyper females working in lettings, kept cutting my conversation, didn't listen properly, another thing to be aware this company highly overprices properties, e.g: if market rate is £1000 they have every thing priced at £1295. non sense attitude. conning people out of their money just for a bit of extra commission. be careful
Connells has been a terrific letting agency so far that bailed my partner and I out when another agency failed us. After walking into Connells on a Saturday, the guy we spoke to not only found us a suitable 1 bedroom furnished flat, he immediately drove us there to view it on the spot. After stating we wanted the property, the same guy (good continuity of help!) spoke highly of us to the landlord and helped us secure the move-in date we preferred. Great initial customer service and we hope to continue to be impressed!
Romans have been helpful from the first phone call to enquiries about selling our property, spoke to Charlie who arranged an appointment for Saab to come out and give us a valuation for the property. We put our property on the market with them as they seemed very knowledgable and friendly. We had viewings almost immediately. Now our property is under offer, they have kept us informed every step of the way, Saab is always happy to help if we phone with enquiries as is Charlie and the rest of the staff. I would highly recommend them.
Firstly, I would of liked to rate a half star but google would not let me. Absolutely disgraceful, as a first time renter my partner and I have been saving up for months now. We paid our deposit in time, despite them knowing our full criteria they said everything would be alright. They led us on to then fail one of our references, keeping the full amount of our deposit.
When we contacted our work places, their referencing company hadn't even rang them to check or verify anything!
The home we were planning on renting was titled "Perfect Starter Home".. They then proceeded to ask for a guarantor, their guarantor demands are outrageous, they want a UK home owner, if they rent they have to earn 30x our rent and 30x my guarantors rent this equals to over £85.000. THIS DOES NOT HELP ANY FIRST TIME RENTER AT ALL, the lady on the phone was rude and did not care at all that they were keeping our HARD EARNED deposit money.
THANKS FOR PUTTING US BACK TO SQUARE ONE !
Hope your business does well scamming young couples off,
enjoy my money.
Always a pleasure to receive a call from the team at Chancellors. Jack especially has gone way beyond the typical agent role and really taken time to understand our business needs and has helped us secure great houses for our clients with in Maidenhead and further a field. Highly recommend Chancellors to anyone who requires help in finding a place locally.
As I was about to sell my late mother's property in April 2015, at the same time Chancellors new offices opened in Maidenhead. I was obviously attracted to their 0% commission offer which was running until July 2015 - so I contacted them.
I would like to say, the first viewer of the open day we held bought the property in September 2015.
I found Chancellors to be very professional in their approach and always contactable when the need arose. I was updated almost every week when necessary and any messages I left where dealt with promptly, whether by telephone or email.
Thank you Maidenhead and Bracknell Teams. I would come back to you again should the need arise and would recommend you to anyone who asked.
We initially selected Prospect as they provided the best communication. From start to finish, they didn’t disappoint. Harrison provided an excellent service and we had a strong offer for our house within a few weeks of putting it on the market. He was great at returning our calls and giving us updates every step of the way. After we accepted the offer, Gareth took over and ensured a smooth sale. Everything went off without a hitch and I would highly recommend Prospect to anyone wishing to put their house on the market.
Worst estate agent ive ever had to deal with! Since losing one of their staff the place has gone down hill! I lost a tennant due to them being so incompetent and not doing the job they are paid to do! AVOID!
Profeasional, Trustworthy and efficient - having dealt with numerous other agents based in RBWM i can say David Redman and Dean Smith are a class apart. They are experts in the Maidenhead (+5miles) market and know the area incredibly well. I found them to be a pleasure to deal with. I can't recommend them highly enough!
Very slow to reply and was difficult to arrange a viewing. Not great communication.