Roger Platt Best customer service no problems at all they are very helpful
Awe full unprofessional staff, extremely hyper females working in lettings, kept cutting my conversation, didn't listen properly, another thing to be aware this company highly overprices properties, e.g: if market rate is £1000 they have every thing priced at £1295. non sense attitude. conning people out of their money just for a bit of extra commission. be careful
We’ve had a fantastic experience with Connells buying our first home. The response time and customer service has been superb, and we’d like to especially mention Liam for going above and beyond in assisting us from offer to completion. Thank you!
Connells has been a terrific letting agency so far that bailed my partner and I out when another agency failed us. After walking into Connells on a Saturday, the guy we spoke to not only found us a suitable 1 bedroom furnished flat, he immediately drove us there to view it on the spot. After stating we wanted the property, the same guy (good continuity of help!) spoke highly of us to the landlord and helped us secure the move-in date we preferred. Great initial customer service and we hope to continue to be impressed!
Romans were very helpful and proactive from start to finish.
They really helped with any questions and were always available when we needed them to be. Most importantly we felt Romans were very honest unlike other greedy estate agents.
Big thanks to Alex Webster and Lorraine Eivers who went above and beyond to get us into our new home within 7 weeks!!
Proud new home owners Mr & Mrs Levett!
Firstly, I would of liked to rate a half star but google would not let me. Absolutely disgraceful, as a first time renter my partner and I have been saving up for months now. We paid our deposit in time, despite them knowing our full criteria they said everything would be alright. They led us on to then fail one of our references, keeping the full amount of our deposit.
When we contacted our work places, their referencing company hadn't even rang them to check or verify anything!
The home we were planning on renting was titled "Perfect Starter Home".. They then proceeded to ask for a guarantor, their guarantor demands are outrageous, they want a UK home owner, if they rent they have to earn 30x our rent and 30x my guarantors rent this equals to over £85.000. THIS DOES NOT HELP ANY FIRST TIME RENTER AT ALL, the lady on the phone was rude and did not care at all that they were keeping our HARD EARNED deposit money.
THANKS FOR PUTTING US BACK TO SQUARE ONE !
Hope your business does well scamming young couples off,
enjoy my money.
I was looking for a house to rent in Maidenhead before moving there from India. I got in touch with Prospects and they were absolutely amazing in every aspect. They helped me view the flat via FaceTime as I wasn't able to make it in person. The team is extremely responsive and makes a real effort in helping out in whatever way possible. Special thanks to Tristan and Sam from Prospects for their help and guidance. I would certainly recommend Prospects as a letting agent to anyone looking for a place in Maidenhead. Their service is exemplary.
Worst estate agent ive ever had to deal with! Since losing one of their staff the place has gone down hill! I lost a tennant due to them being so incompetent and not doing the job they are paid to do! AVOID!
Profeasional, Trustworthy and efficient - having dealt with numerous other agents based in RBWM i can say David Redman and Dean Smith are a class apart. They are experts in the Maidenhead (+5miles) market and know the area incredibly well. I found them to be a pleasure to deal with. I can't recommend them highly enough!
Very slow to reply and was difficult to arrange a viewing. Not great communication.
Always a pleasure to receive a call from the team at Chancellors. Jack especially has gone way beyond the typical agent role and really taken time to understand our business needs and has helped us secure great houses for our clients with in Maidenhead and further a field. Highly recommend Chancellors to anyone who requires help in finding a place locally.
As a Landlord I have worked with a number of Letting Agents and I have found the service provided by Jack, Vicky and the team at Chancellors very thorough and a pleasure to deal with. They have helped to secure a new tenant quickly and efficiently.