Very impressed so far , Anthony came to value my property he was very professional and personable and took his time to talk me through the process of putting my property on the market.
I wouldn’t use this agency ever again, terrible communication, complete lack of customer care. They sold my property but once had the buyer didn’t keep me informed. Failed to return calls. The agent whom I brought mine from Ashburn was the company calling me check the smooth running of the process. Would recommend them if you want to sell your home.
We recently used Romans in Burnham to sell our property and I have to say the service we received was first class! We were lucky to have Will and Jake looking after us and they were always on hand to give advice and answer any questions we had. We decided to have an open house which meant no inconvenient visits from prospective purchasers in fact everything was taken out of our hands completely. Romans marketed the property and thankfully we had a good turn out on the day. From the open house we received 2 offers one of which we accepted and 2 months later I'm writing this review from my new house. From the first meeting with Will to the assistance we received from Lorraine our dedicated Move Manager the service we received was amazing. I can wholeheartedly recommend Romans and will definitely be using them again in the future.
Romans were mentioned to us by word of mouth - they handled the sale very professionally and we were pleased - would recommend them
Our experience of dealing with Tim at Staples & King has been great. We found him to be very prompt, honest, direct and really helpful. He definitely made our search a lot easier and has good properties for sale.
Most irresponsible letting agent I have seen in UK in last 15 years, they are just after money with zero customer services. They are renting houses which are unsafe and falling apart, can’t believe Slough council are sitting with their eyes closed and not shutting these crooks down. I had wardrobes doors falling down, fire alarm not working are some to highlight, bath tub blockage... it takes months if not weeks for them to fix! They will simply don’t respond, if you are lucky to get response then their answer would be “we will check with landlord”! If you have children and want them to meet accidents, then please go ahaed
I found David and his sales team to be enthusiastic, honest and extremely knowledgeable about the area. Their service is excellent value and easily rivals the bigger High Street names. Highly recommended!
Very unprofessional and suspicious agency. We have been pushed to give the asking price for the property and to go with their broker!!!. They lied to us that there is another couple who give more but that wasn’t true, we have been waiting one week for answer if the offer was accepted. Such a poor communication they promise to call back but we have to phone them all the time to get the updates but they never know anything. The seller say something different than the agency everyone was lied. We have to chase up the seller our self. We lose 3 months of waiting and a lot of money as on the end before exchange the property was pull out of the market , we have been inform by the solicitor not the agency although they know. Poor poor service and obviously something passing under the table, not impressed, total waste of time. Please be aware
Just sold our house through Jackson O'Rourke and I have to say they've been the best estate agent I've ever used. They found us a buyer very quickly for a much higher value than other local agents said we'd get and the service they've given us right up until completion has set the bar really high for their competitors. Highly recommend this agency.
The branch Manager Steve, strung us along for the ride to get a better offer for 10 days! When apparently it was sold 10 days ago. The manager and staff lied about the offers being put forward from us etc. Absolutely appalled by their service and dishonesty. Agents like this give other agents a bad name. Very frustrating for investors and home-buyers!
Fantastic customer service, thank you for your help Bobby. All the best.
Miss Bedi (Tenant)
I don't recommend this agency to anyone! i made and offer on the property I viewed and it was accepted in first week of Jan'18. I waited for the completion for 4 months as sellers was not responsive to my queries. I requested Chancellors to speak to the owner and help me to get the information in mid March'18 and they said they can't help I should only deal with my Solicitor. In the month of April'18 around 20th I have to withdraw from the transaction. Chancellor referred me to Life Time Legal at begging of the transaction and I took the mover protection as advised by them but when it comes to pay my claim for the expenses Life time legal are not ready to pay and finding reason not to pay the amount. I won't recommend anyone to go through with anyone.