Right from the valuation stage, Harry has shown great professionalism and knowledge about the property market. Harry initially advised us on an approach with regards to our properties, and once instructed had almost 10 viewings within the first 2 weeks. Working with myself and potential buyers, we secured an acceptable offer within 4 weeks of listing our property. We sold two properties with Connells and with their market knowledge, managed to sell both at favourable prices. A hassle free and excellent service all round. I would highly recommend the Connells Group & Harry.
I wouldn’t use this agency ever again, terrible communication, complete lack of customer care. They sold my property but once had the buyer didn’t keep me informed. Failed to return calls. The agent whom I brought mine from Ashburn was the company calling me check the smooth running of the process. Would recommend them if you want to sell your home.
I just rented a property through Staples & King. Beverley Jones guided me through the whole process. Very informative and efficient service.
Most irresponsible letting agent I have seen in UK in last 15 years, they are just after money with zero customer services. They are renting houses which are unsafe and falling apart, can’t believe Slough council are sitting with their eyes closed and not shutting these crooks down. I had wardrobes doors falling down, fire alarm not working are some to highlight, bath tub blockage... it takes months if not weeks for them to fix! They will simply don’t respond, if you are lucky to get response then their answer would be “we will check with landlord”! If you have children and want them to meet accidents, then please go ahaed
Would highly recommend the Frost Partnership. Extremely efficient and high standard of service from all members of the team.
Fred and Aileen Watts
The Lettings Agency at the Frost Partnership are amazing and I know I can rely on them 100%.
Wendy Taylor who manages this side of the business is professional, on-the-ball and always has a solution to a problem. Wendy has a great team who ensure all paperwork, legalities and payments are always up-to-date.
Frost have a great network of experienced, trained professional tradespeople who can attend to emergencies and turn any necessary work around very quickly and efficiently.
Leo has been amazing at slough branch .. he knew details of the property and really showed me around very well giving good time to get the feel of the home,next day I put the offer. The Chancellors team was always there to attend my queries even after the offer followed up with solicitor process ther is a dedicated team working at the back... very good experience was quick and fast. Definitely recommend.
I don't recommend this agency to anyone! i made and offer on the property I viewed and it was accepted in first week of Jan'18. I waited for the completion for 4 months as sellers was not responsive to my queries. I requested Chancellors to speak to the owner and help me to get the information in mid March'18 and they said they can't help I should only deal with my Solicitor. In the month of April'18 around 20th I have to withdraw from the transaction. Chancellor referred me to Life Time Legal at begging of the transaction and I took the mover protection as advised by them but when it comes to pay my claim for the expenses Life time legal are not ready to pay and finding reason not to pay the amount. I won't recommend anyone to go through with anyone.
Very helpful joung team, friendly and helpful, highly recommended
The branch Manager Steve, strung us along for the ride to get a better offer for 10 days! When apparently it was sold 10 days ago. The manager and staff lied about the offers being put forward from us etc. Absolutely appalled by their service and dishonesty. Agents like this give other agents a bad name. Very frustrating for investors and home-buyers!