Neil and his team worked tirelessly to sell our property even though we had a few bumps along the way. Everyone i dealt with was always positive and professional at all times. From the lady who did the brochure to the Mortgage guy who got us a great deal!!!
Disappointed with their lack of judgement whilst showing our home and feel they let us down very badly and disrespected our home. We logged a complaint with their head office and the regional director did get back to us and apologised, he did offer a reduced commission fee as a way of compensation which we thanked him for, however we declined the offer and will be signing with new agents.
Unfortunately we will never know the truth surrounding the incident, nevertheless it's happened and for that reason they have lost our custom.
So so happy, I’m finally a home owner thanks to Berkshire Estate agency. Throughout the whole process they were so helpful and professional. The management where great in every aspect of things, I can now pack all my stuff in my little flat, 2 weeks till I move in. Thank you so much. Shadia
These guys at Berkshire estate are the worst company I have dealt with specially the owner Lee is rude and a lier.rent is always late he never pays on time.landlords do not use this company it's a joke of a esate agent still owed rent from Lee which I haven't received. He hides behind the police or his legal team.cowboys they should be shut down.All these good reviews on here are fake
Staff are extremely helpful. I was in contact with a few members of staff on a few occasions and I felt that all members were willing to help me until they knew I was fully satisfied, unlike other estate agents I have gone to in the past. 100/100 for customer service!
I was renting with this agency one bed flat. It was disaster they think only about themselves and Landlord... No about the tenants! All the time when I was renting and I got issues with flat they ignore everything!sometimes I called them 6 or 7 times per day and they still ignore my requests! In the end everything I done alone and in the end they got problem with that! As well as they was trying to trick me out with my deposit!!! .... People be carful! They just know how to charge you, nothing else... The worst agency ever.
Mark and Andy are very professional estate agents. If choosing one from the burnham high st, these guys will sell your property in a professional and friendly manner.
We have just rented a flat through Frost Burnham and Wendy has been really helpful during the whole process.
Everyone I have spoken to so far in the office have been friendly and efficient.
Thanks for making it so easy :)
Bobby has been amazing at quickly letting my flat out (within a day). He secured the right tenant for my needs and the admin is thorough. The team are persistent and follow up on all enquiries. Recommend them!
Waste of time!
Agents do not know the answer for simple questions. They asking for all your details but do not give anything back. Trying to arrange viewing saying one info and suddenly when you asked detail questions you found out that this property is for sale with some funny rules. Totally waste of time! Seller please do not use them as they do not bother to sell your property!
GOT A CALL BACK AFTER FEW DAYS ABOUT THE SAME PROPERTY AND RECEIVED DIFFERENT ANSWERS THAN 1ST TIME!!! INTERESTING!