I've been in touch with them when i was looking for a property.
They helped me to find the right one, and they gave me all the support to get in without any problem.
Everything was clear since the beginnig, no hidden fees.
I was in touch with Dino. He was so nice with us, and helpfull to answer all our question and to make everything clear for us.
I will really raccomend this agency if you are looking for a property and for serious agents.
He also gave us a bottle of wine as a present for our first day in...so nice.
Thanks Dino, hope you will read this review.
1201 days ago
Extremely disappointing experience. After viewing a house, we sent over the deposit to secure it, confirmed it with the 'agent' Dino saying that we would send the money within minutes. He gave us the bank details and we sent the money. About 24 hours later the same agent sent us an email saying that the house had been rented to someone else. I called him and he was not able to give me a clear answer about whether we could actually still get the house or not, keeping me and my 2 friends waiting for hours and hoping for us to get that house. Unreliable and not customer oriented, he said he would call us back but didn't. After 4 hours we called him and he proposed us another house in a completely different location with different room numbers and so on.
He could have just said that there was no hope for us to get that house and that would have been it, instead gave us false hope, kept us hooked and even more annoying, kept dodging our calls. At last he didn't have the courage to speak on the phone and we spoke to the manager who apologized. After speaking to the manager we also found out that the house we wanted to rent was NOT all inclusive, while Dino had told us that it was all inclusive.
I am glad I have nothing to do with this agency.
1000 days ago