After 4 weeks of tirelessly searching for apartments in London, we came across one of Foxtons' apartments. That same day, Shanice showed us the apartment and we fell in love with it. Within a week we had all the documents signed and we were able to move in. We could not be more happy - thank you Shanice, thank you Foxtons!
Terrible experience. In the process of renting an apartment I was harassed with calls at work from the agent Klaudia Kocot to settle up the payment which was on its way. Not very professional. When I got the apartment it was not clean and went to complain at which point it was made clear to me from the manager that 'I am not paying a lot of money for London' (£24k per year rent). During the tenancy, fortunately, I did not have to deal with them, only to be reminded at the end of the tenancy how much the agency does not care about customers, finding £200 withdrawn from my deposit without notice.
I' d rather sleep under a bridge than having to deal with these salesmen again.
The service has been phenomenal! I get up to date information from Michelle and the personal touch makes the experience of buying a house less daunting than initially anticipated.
You also get access to partner orginanizations that offer variety of services ranging from Solicitors to Brokers and all you have to do is view and make an offer. I will recommend Foxtons to those looking to have a great experience whilst trying to purchase a home.
The worst experience I have ever had in dealing with estate agents. Both of these guys were the utter epitome of slimy estate agents who do not care about you and quite literally just want to take your money. From booking the first viewing - I called on a Saturday and spoke to David Morgan who agreed to do a viewing on Monday (there was no mention of having to ask the current tenants to confirm from him, he just just out-rightly said it was booked) - I did not recieve a confirmation email all the way up until the Monday 10am - (the viewing was booked for 11am) - so ended up calling the the branch again who had NO record of me even calling to book! Eventually one of the staff members traced the call back to David’s number (this staff member also said this is quite usual of David’s behaviour). I eventually saw the property and my sister too and we both agreed to make an offer. Suddenly, David messaged me to say the flat is only available THREE WEEKS after we already agreed to move/the date he told us and blamed it on the current tenants. I said we would have to think about it but he ended up being very pushy with his words in forcing me to extend my current tenancy as “It would be a great price to get this one in The Sphere so hopefully you can accommodate those couple of weeks?” (I have the text messages). I didn’t hear back from my current agent immediately with regards to extending and David was even saying he would get in touch with them himself! So unpleasantly forceful! As if it ends there. Me and my sister decided to make an offer and David asked us to come back to the office where his colleague would be to put down the offer etc as he stated he couldn’t(?). Waiting at the office suddenly his colleague “was out at a viewing” and “couldn’t get in touch with him”. So we decided to leave and agreed I would get a phone call in the morning the next day to confirm the offer.
The next morning I revive a text message form David to say he was “suddenly off sick...and at the GP” and that someone else had put an offer in so we would have to make our “best offer”. I cannot believe this...It was promised that this colleague “Ketan” would be calling me at 9am - obviously I didn’t get a call and had to call the branch around 11/12? Maybe even later to be called back. When Ketan eventually called me back he asked me how I could be helped? Surely he knew that we were trying to make an offer since yesterday and that he was supposed to call me at 9am!? No apology at all and in actual fact he was rude and obnoxious and pushed me to increase my offer and length of contact without a break clause saying the landlord would “take the best offer”. Before the phone call ended I asked when he would get back to me on whether the landlord would accept or not, he said by the end the of the day - this was Friday 6th July, it’s now Thursday 26th.... and nothing. I did not call to enquire because quite frankly we had had enough, luckily we have found a beautiful place to live now but stuck with an extra two weeks rent to pay at my current place due to the awful cut-throat behaviour of these two staff members of Foxtons - mainly David Morgan. Our whole experience with this agency has been absolutely disgusting and I will genuinely shout to the hills and back to everyone NOT to use them.
Me and my wife have been working closely with the Kinleigh Folkard and Hayward team to find us new tenants for our apartment. On the point of valuation they provided great with comparable properties to show us what could be reasonably achieved. They touched base and conveyed great feedback 2 - 3 times a week. Seamus and Louise worked tirelessly to process the tenancy agreements to our specification and requirements. We will be using and recommending this agency in the future to all.
Ridiculous they ask for a 1-day charge of rent just out of a wording game! We confirmed the end of lease date the same as the date we pay the rent each month. But no one ever told us before confirmation that the day is actually counted but not the night before. Why on earth would we pay for the one additional day given that we actually move out two days earlier to that? It was out of goodwill that we end the lease by the end of month sharp... then on contrary heard from them such an unfair and unnecessary treatment.
It is really a frustrating and disappointing process negotiating back and forth. Such an unnecessary waste of time.
I have used Petty Son and Prestwich twice to buy and sell property and their service is second to none. Every member of the team is on your side to help you get the best possible outcome. They are local experts, I wouldn't look anywhere else for my next move.
After showing interest in an apartment in Snaresbrook and arranging a viewing by phone, I received an email confirming the address and time for the viewing. As it turned out, I was given the wrong postcode and therefore arrived at the wrong address, a 20 minute walk away from where the property was actually located. I received a call from Du Preez Botha who asked me where I was and, after explaining to him that he had indeed given me the wrong postcode he said "well I had the same postcode as you and have never been here before myself and I've managed to find it". Although I should have checked the name of the road itself as well as the postcode, I did only use the postcode as I was using my google maps app. Estate agents are by nature rather arrogant people who know the rental market well, they have a lot of interest in each property. Having said this, if a mistake is made on one's part, one should accept this, not blame the client. He did apologise, although this didn't feel too sincere. I also work in a very busy office where I am responsible for providing addresses to clients. So a word of advice from me would be to: A. double check both the number / name and street name and B. make sure the postcode provided to a potential client matches the address. In this way the time wasted for both parties will be avoided.
Great venue! Saw many gigs including boxing. Easy parking too taxis can be difficult and busy after 1 AM but you can walk 10 mins away and call über!
Enjoyed the show on Sunday however upon entry into the arena the security remove all drink or food from your bags. This includes sweets that i had for the children's train journey home.
I can understand the reasoning for this in the current times we live in but I do think that this should be CLEARLY stated when booking any tickets.
Once inside you are forced to queue a very long time for very overpriced food and drinks (£10 for a bag of candy floss is a blatant rip off ) I refused to pay the extortionate prices which upset the children so spoiling what was otherwise a good day out.
For a successful and flourishing venue I cannot see any reason for the need to charge over the top prices other than pure greed, for this reason alone I refuse to award even 1 star but have to otherwise I cannot post
Alex was truly excellent to deal with - and provided all the help and reassurances I needed as a somewhat nervous first-time landlord (with a thousand questions). I felt in good hands, and really appreciated the quick responses. Great tenants were found very quickly, and everything fell in to place rather nicely (though I’m sure there was a lot of hard work going in to it). Thanks a lot to Alex, Arron and the team.
A new office location for Dexters who had taken over my previous letting agency. I dealt mainly with Alex for finding a new tenant. The service was smooth, I was kept informed about viewings and they found a good tenant in the required time. The company, in particular Colin Neale, also helped with, and he was very pro-active in handling, a non paying tenant, which was resolved satisfactory due to his persistence.