I conveyed my budget and requirement upfront and Jordan Taylor introduced properties that fit my expectation. The whole process was painless and completed well in time. she is very professional and was extremely diligent
Foxtons is a great and fancy agency only up until you pay them their fee for doing absolutely nothing. I had the bad experience to rent a flat through them and every time i had an issue the only thing the said was to contact my landlord. And the best part of the story is that when i moved out of the flat the landlord did not returned the deposit back and they done absolutely nothing. Very very bad and expensive experience. I highly do not recommend. Honestly this was the worst agency i ever used. Amongst other awards you certainly win the one for rip people off for doing nothing.
I believe, that any foreigner trying to settle on a permanently basis in a new country can have difficulties finding a new home or apartment, because of lots of unknown every day and every where.
I've spent two weeks visiting different let agencies trying to find affordable and nice place for the long term rent with no luck...
Then, I don't know why, but I went to Blackheath, with no reason, just to have a walk around and observe the area. This is where I found JLL office. With no hope I've decided to go in and this is where I've met Hayley!
Polite, smiling and professional girl listened to me carefully and was shortly ready with a few nice deals for me! We had a property view the same day and a few days later it was agreed!
Later, during my first weeks of living in the new property Hayley consulted and helped me to resolve all the questions I've had.
Hayley and JLL thank you!
Well done! I will recommend you for sure!
Do not use JLL - their rates are some of the highest in Greenwich and they add on surprise charges for everything! They also failed to call me when my tenants moved out meaning I lost several months rent and failed to make amends. (they had tried to contact me via an old email despite continuing to send bills to my new email!) They took no responsibility for the situation. please shop around - you can get better service at a lower cost.
We recently purchased our flat in Forest Gate through Pettyson and Prestwich. We found them very thorough, attentive and responsive throughout the whole process. Would definitely recommend.
After showing interest in an apartment in Snaresbrook and arranging a viewing by phone, I received an email confirming the address and time for the viewing. As it turned out, I was given the wrong postcode and therefore arrived at the wrong address, a 20 minute walk away from where the property was actually located. I received a call from Du Preez Botha who asked me where I was and, after explaining to him that he had indeed given me the wrong postcode he said "well I had the same postcode as you and have never been here before myself and I've managed to find it". Although I should have checked the name of the road itself as well as the postcode, I did only use the postcode as I was using my google maps app. Estate agents are by nature rather arrogant people who know the rental market well, they have a lot of interest in each property. Having said this, if a mistake is made on one's part, one should accept this, not blame the client. He did apologise, although this didn't feel too sincere. I also work in a very busy office where I am responsible for providing addresses to clients. So a word of advice from me would be to: A. double check both the number / name and street name and B. make sure the postcode provided to a potential client matches the address. In this way the time wasted for both parties will be avoided.
We received a great service from Katrina!
She was very responsive and polite & friendly too. This Agency is very lucky to have her!
Thank you Katrina for your help.
I never post negative reviews about anyone. But these people made me do it. I had the worst experience ever with these people. I took care of their property which never had any heating working and never anybody came to fix anything. They are still deducting £666.00 from my deposit for extremely nothing. I wish I had the time to take them to court. This shows that this sophisticated looking company is just good for eyes. Otherwise it’s just about the Money for them. I wish I had never gone to them. My hard earned money they took away for no reason. My heart still pounds when I think about my loss.
Their services are absolutely brilliant. The staff are wonderful too, especially Rif, an experienced individual who guided me through the process of finding myself a home. With his knowledge of the local area and surroundings I couldn't have found anyone better.