The service has been phenomenal! I get up to date information from Michelle and the personal touch makes the experience of buying a house less daunting than initially anticipated.
You also get access to partner orginanizations that offer variety of services ranging from Solicitors to Brokers and all you have to do is view and make an offer. I will recommend Foxtons to those looking to have a great experience whilst trying to purchase a home.
They are very quick to take our money, but the service was abysmal!
My experience with this branch of Foxton's has put me off them altogether, to the extent that I will actively avoid any properties being let by them
We rented our place in Canada Water recently and I have to say Seamus from the Canada Water branch did an absolute fantastic job throughout the entire process. From the due diligence on the offer received, following up with the tenants side when required, obtaining the required information and communicating it effectively to the last minute curve balls it was all handled perfectly. Most importantly remaining patient with us during the process and being a superb conduit between all parties involved.
Ridiculous they ask for a 1-day charge of rent just out of a wording game! We confirmed the end of lease date the same as the date we pay the rent each month. But no one ever told us before confirmation that the day is actually counted but not the night before. Why on earth would we pay for the one additional day given that we actually move out two days earlier to that? It was out of goodwill that we end the lease by the end of month sharp... then on contrary heard from them such an unfair and unnecessary treatment.
It is really a frustrating and disappointing process negotiating back and forth. Such an unnecessary waste of time.
It's been only a few days we engaged with Morgan Randall to view some properties. We met Hollie. Since first moment she has been amazing with us, trying to help out in everything she can, and keeping us updated of all the details. She goes the extra mile for us and it's been a pleasure to have her on our side. Will definitely get in touch with her next time we need to search for a property.
If I could possibly rate this company even lower than a 1 I definitely would! A totally unacceptable figure driven company who cares about none of the clients or customers needs. They take most landlords as a joke unless they have a very heavy portfolio where instantly they start seeing money symbols through their eyes. The people seeking a property through them have no say in what they want and get treated in an unacceptable manner as 'second choice' in any matter. Once they do move in, don't expect Morgan Randall to fix the problem. Actually i'll be generous.. they do fix it but after maybe 8 months of you being there. The way they treat their workers is absolutely terrible aswell with feedback being given that employees feel like a slave for the higher management there.
Please don't be fooled by the reviews written on Google as 90% of the people have been begged or forced to write a positive review for the 'one of a kind' service they provide.
Found the perfect new apartment in E16,the service from Karen & Katrina went way and beyond my expectations. Katrina was attentive and knowledgeable about the property, I thought at first the DLR ride would be to long- but no 25mins to Tower Gateway and an apartment I am greatly looking forward to moving into. any thanks to Karen & Katrina at Bairstow eves the Grove Stratford. Ian.
Just a bunch of thieving criminals. When we were in the property rather than sorting problems they just tried to point the finger at us instead. This includes a gas leak in the property. Now we have been moved out and away from that hell hole it has been 2 years and they still haven't paid us back our deposit. I have spoken to the landlord, he told them to return the full deposit, they are ignoring him and us and just stealing our money.
They are a bunch of thieving criminals and need to be shut down.
Having dealt with many estate agents over the years I would have to say City Realtor has impressed me the most, a very helpful, proactive and attentive team!! They have gone above and beyond to provide an excellent professional service. Thank you guys for making it a pleasant experience!
They will increase the rent price by 40% after you pay them the holding deposit and uploaded all of your information for credit check. This is such a fake and time wasting action which is bad for both sides. They do refund the deposit afterwards but this is definitely a dishonest housing agent.
Don't ever waste time on City Realtor. Their housing ad looks really good but sorry, the rent price is fake.