Ahmad has been helping me with buying a new property and he has been absolutely amazing! He is very professional and always happy to answer all my questions. He's just made the whole process so much easier for me and made me feel that I am in good hands!
I would highly recommend him to anyone.
the most incompetent people in the earth work here!!!
Andre at Churchill Estate Agents has been nothing but professional. He understood quickly what we wanted and has had everything we've requested in an exceptionally timely manner. During our time searching for a house, Andre was head and shoulders above the rest. I would highly recommend Andre to friends and family, and anyone who wants a simple and painless experience when moving.
Initially friendly and helpful but once youve signed the paper work you can forget any kind of decent customer service.
Customer service is a joke
Telephone manner (If you can get hold of them) is disgraceful especially when they call you.
Management and communication between staff is near non exhistant.
The customer is not number one in this amature run branch of Churchills i hope the other branches are not like this.
If i could give them one less star i would.
I don’t usually write reviews but I have to say thank you to Leo for his excellent service. He was so helpful and friendly, very professional and responsive, and as a result, the whole letting process was as smooth and fast as I could have imagined. I’d highly recommend this agent and agency!
Yesterday I got in touch with this agent to arrange a viewing in a property in Ealing, W5. viewing was with Rebecca McCarthy. I run into the rush hour Hanger Lane traffic and was delayed a few minutes, I attempted calling the offices to notify of the situation after several attempts to an number that was on VM. Finally I got through to them 10 minutes before I arrived for my 6pm appointment.
I was caught up in at least 1 hour traffic to do this viewing.
Rebecca McCarthy a supposed lettings negotiator has left the property without notifying me that she was leaving after I had contacted her office of my delay. I had wasted 1 hour in traffic to turn up to this viewing and the agent had just disappeared!
zero effort by this agent and zero communication!
a time waster at best and that property was empty, such a big effort from the agent and If I was the landlord of 8 Westbury Road, W5 I should look to instruct an agent that bothers at least and not one that disappears from viewings!
Rebecca is great, very passionate and patient. I will definitely recommend Foxton because of her
Unbelievable experience. They promise us a clean property but they gave us a flat totally infested by cockroaches, in a very bad conditions, unfit for human living. Even in the inventory check there is a pic with a cockroaches. They decline every responsability and when I said that based on the contract the property had to be perfectly clean (professional cleaning) and fit for live they answered me that I could let the flat in the same condition at the end of the contract.
Very helpful staff from start to finish, which positively contributed to the tenancy experience. Very happy with the management service.
The worst experience we've had with an estate agent. We arranged to view a flat at a certain time. We had to call the agent to see why nobody came at the appointed time. We were assured they were on their way. We waited 15 minutes before anyone arrived. Eventually two young women arrived without explanation but did not have the keys. They said someone else would be arriving and they knew nothing, as they "only work on Saturdays" as if that explained it all. The next woman arrived, by this time twenty minutes late, with another client. She walked right past us with no explanation nor apology and proceeded to enter the building with the other client. It appeared as if she expected us to follow her in. In the circumstances we had no inclination to do so and we left, having wasted a journey and at least an hour of our time on a Saturday afternoon.
I have worked with Camerons Stiff through two purchases and two sales. The team is responsive, friendly, and knowledgeable. Easily the best estate agents in the Willesden / Kensal / Queens Park area
Terrible. They sent me to one address which wasn't built yet, and one address where the guy never showed up to let me in. Never followed up, useless. Sent bad flats that were irrelevant. Staff are rude. Asked 3 times to be taken off their mailing list and they still have not.