I was incredibly happy with the service from Foxtons. Abel Ricch, who works at the Islington office branch helped me find my new flat by thoroughly gathering my requirements by initially showing me three flats of different kinds. I didn't go for any of them, however one of them I really liked but it still didn't meet certain requirements. He understood exactly what I was looking for and after a few days reached out to me about a flat which I liked so much that I ended up making an offer and got it accepted on the spot.
Thanks a lot Abel!
AVOID. Have rented a property through this Foxtons for the last year and have had countless problems. I have had mice in my flat which Foxtons did nothing about, they don’t get back to you when things need fixing, the staff are rude and unhelpful. I have only recently been given a contract after a year in the property!
One girl called Georgina Cavey was so disgustingly rude to me and very very unprofessional. I am so shocked by their poor service especially considering the extortionate fees they charge!
Very unprofessional. An all round awful experience, would never rent from Foxtons again.
Robert is the consummate professional. Always on the ball. Always moving things forward. Always available to help (even on his days off). He's unflappable, realistic, and a natural negotiator. We have total respect for him and can't recommend him highly enough.
Absolutely Appalling. I would strongly advise anyone thinking of using this agency to reconsider.
The agent who was in charge of our letting was James. When showing us round he promised many things such as the re-grouting of a bathroom and a professional clean before we moved in. After you have paid he completely denies he ever said these things and says you agreed to the flat ‘As seen’. A phrase which he so rigidly stuck to we expect to move in with him in the lounge as this was technically ‘As seen’.
When we were handed the sets of keys, some of which did not even work, we went to take a look at the flat. The professional clean had undoubtedly never happened. There was half eaten food in the fridge, rubbish under the beds and even ash in the ashtrays. Also despite insisting the flat was ‘As seen’ some of the nicer items of furniture had been removed.
When we tried to ring James explaining this, coincidentally for the next few days whenever we rang we would be told ‘he is out on a viewing’, ‘he is out the back’, ‘he has just had to dash out of the office’ and our favourite - ‘he is on the toilet’. None of us have been able to get through to him despite calling on so many various occasions.
Seeing as James had apparently disappeared of the face of the earth the only suggestion they had was to call the landlady directly. Which makes you wonder what on earth the extortionate agency fees you pay are for, when I asked this I was informed that they do not manage the properties so I genuinely am at a loss as to what that charge is for. The service was terrible, the communication with our agent close to non-existent. I cannot stress how much we would advise against using these agents for lettings.
We bought our flat through Crouch End Greene and Co. We dealt with James who was helpful and easy to contact throughout the process. It felt like there was no BS and all negotiations between us and the sellers were transparent and well handled. We would recommend them in the future.
Greene & Co. we’re not just unhelpful during the purchase our flat in crouch end, we found them to be highly untruthful. They lied to us about various aspects of the property.
Further, they took advantage of the fact that they were first time buyers and we’re patronising throughout the buying process.
Dan and Summer were particularly disappointing.
Would not recommend them and I suspect that all good reviews here were written by sellers rather than buyers.
We recently had the most wonderful experience in this particular branch. From the moment we walked in we were greeted in a very positive and professional manner by the young lady on the front desk; and this continued all the way until we eventually left. We were given lots of local information from schools to events within the community which was very important to us and not just the 'hard sell'. They helped us with our pram and bags, kept our two kids occupied while we were discussing our criteria, and offered us a hot drink which was needed coming in from the rain. Where so many estate agents have a tendency to be intimidating when you enter their offices, Knight Frank Hampstead were the complete polar opposite which was so refreshing and will be the only agent we register with in this location.
Thank you so much for your time and for putting our faith back into estate agents as our past experiences have not been positive. We are looking forward to our first viewings this weekend.
Mr & Mrs Martin, Canary Wharf.
Hy dear friend how r u im sawaid ali from Pakistan my age 30 i like Dr Anastasia moris