KFH were absolutely fantastic in the recent sale of our flat. We had a few complications with the original sale falling through and then a scramble to get another buyer. KFH were super professional keeping us updated on progress of viewings and they got much more viewings than a previous estate agent we used in the area. This was a real tribute to their tenacity and hard work. Overall couldn't recommend them more!
I am renting a room in property managed by KFH for 7 months. For 2 of these months I have not have a door on my bedroom as it came off its hinges and KFH have been glacial in replacing it, despite frequent reminders and requests for updates. We are still waiting for confirmation of when this will be replaced. Additionally, the washing machine regularly (70-80%) stops midway through the cycle and has to be restarted. KFH have said that since it technically still functions they have refused to fix/replace it. They don't deal well with the upkeep of the property.
My husband and I were just about to give up hope on finding a flat in our ideal location, until we met Stephen. He went above and beyond for us! Big thank you to Stephen and Carla for all of your help and excellent service. I will definitely recommend KFH Islington in the future.
Very rude, incompetent staff.
Khan Cohen in particular. Assisted landlord in trying to scam me out of my deposit.
Once entered my flat without permission as they mistook it for another flat they were selling me. Scared the living daylights out of me.
Avoid at all costs.
In response, the deposit scheme did not find in the landlord's favour.
Khan Cohen assisted the landlord in producing a forged invoice from her own company.
Thanks for your response ????
Cannot fault the service provided, absolutely amazing. Fast responses, patience (first time seller) and all of the agents were lovely to speak to. Can't recommend enough!
The worst experience I have ever had with a letting agency - very slimy estate agent who took extra steps to avoid putting anything he talked about in writing who has now conveniently left the company with a very large commission fee that we have had to pay due to his omission of a few essential clauses from the contract. AVOID.
A team of true professionals, extraordinary by their ability to perform quality work. Their professionalism and the support I had during the tenancy made me feel permanently safe. Any question from me had a prompt response. Their friendly attitude, their empathy, their efforts to give you advice and help, make me recommend the given agency as one of the most performing at the moment on the real estate market in the given region. The employees of the agency know how to treat their clients and how to find the optimal solution when needed.
I want to especially thank Craig, Natalie, Daisy from Estates 17 and the team from Estates 10 with whom I communicated and I met personally, as well as everyone else. A qualitative work can only be done with the involvement of each member of the team.
You're the best! Best of luck for future!
Shocking experience. Only interested in sales. if you're letting forget it and go elsewhere. No one ever gets back to you when they say they will and when you do finally speak to someone, they never know what's going on. Only interested in sales. if you're letting forget it and go elsewhere.
As one of the tenants right now?I have to say that Aaron is a very nice person and very helpful. The house is quite good and suitable for us. Although we still have some stuff which need to be discussed between us?this agency is really good and I will consider to recommend it to my friends who might need to rent a house??Thankyou?
We had an excellent experience with DA. We came from the US and were able to find a perfect flat for us within about a week and moved in soon after. Jordan was a huge help and went out of his way to help us, including giving us tips for what to do on the weekend in our new neighborhood. Once we moved to the administrative letting process, Harriet was incredibly clear and helpful through every step of the process, despite our somewhat complicated financial/visa situation. I would and probably will recommend DA to my friends and colleagues in the future!