Mortemore Mackay are an brilliant lettings agent. Marianne is an amazing person and agent, very helpful and hands on for any unexpected situation. The process of renting went smoothly facilitated by her. Moreover, any issues we had she has been the go to person and successfully handled everything to a great outcome, facilitating the needs of both the tenants and the landlords.
I highly recommend her and the agency and the personnel.
We bought our property through Mortemore Mackay and found Andrew to be exceptional in keeping us informed of progress and delays. In fact it was probably down to the great communication and hard work that he put in that the chain did not collapse as he was always the first to know what was going (often before our agent). He took ownership of the entire chain and drove everyone through to completion, doing it all calmly and courteously - couldn't really ask for more.
Had a great experience with Jack from KFH - he was proactive in ensuring we were happy every step of the way. Stayed in constant contact throughout, great communication and customer service. Thank you!
Other than setting up camp in KFH offices, I’m unsure what more we can do to cajole the agents into solving the numerous problems they have created for us with regards to our rental. Our constant calls and emails have been met with various non-answers which has left us in an unclean property, filled with litter with plaster falling from the walls and no keys. What a disaster - avoid letting from KFH at all costs!
Fantastic service from the sales team, especially from Matthew.
Transparent throughout the whole process with excellent communication. It was a difficult transaction but Matt really helped push it through. Personalised service and professional throughout.
Have now done both a purchase and sale with KFH and would highly recommend.
Very rude, incompetent staff.
Khan Cohen in particular. Assisted landlord in trying to scam me out of my deposit.
Once entered my flat without permission as they mistook it for another flat they were selling me. Scared the living daylights out of me.
Avoid at all costs.
In response, the deposit scheme did not find in the landlord's favour.
Khan Cohen assisted the landlord in producing a forged invoice from her own company.
Thanks for your response ????
Hello , we did find them via your site with 4 other estate agents that looked interesting . we did meet 3 and James
Bostock was listening and had the right answers and sounded knowledgeble . We took him and 5 days later we had an offer and did accept it . So all good and done.
Everyone at Central seemed to be friendly and polite.