26th Jan 2026 (6 weeks ago)
I'm posting this review here as Winkworth is trying to take my truthful review down on TrustPilot. I have hundreds of screenshots willing to prove the terrible service I received as a tenant and to prove all the harassment as they would incessantly email from multiple people from the same office. I wouldn't be posting yet another complaint if they didn't report my review for a second time, but they've forced my hand.
They serve section 21 eviction notices left and right before it is entirely legal (based on the timeframe, they do it pre emptively to the 2 month threashhold, and did so in my case). They tried entering my property without giving 24 hour notice multiple times outside the 2 month allowance timeframe.
It took the team 4.5 months to return my entire deposit. I had to contact TDS and even go through legal avenues in order to receive my undisputed deposit. A shoutout to the terrible Bradley Whitehead, Sibel Camci and last but certainly least as in she is the bane of the Shepherd's Bush rental market, the lazy & entitled Daisie Lander. These three are chancers at best, reaping profits off of rentals that aren't legally fit to be rented and keeping deposits to record profits.
They also "heavy suggest" that tenants use only one cleaner they refer us. The fear of losing more of our deposit is real and something they regularly enforce from what I've seen. This is illegal to enforce in the UK and because of the vague way that they suggest us to use their recommended cleaner, people cannot place this forward as a formal complaint. That said, I can note that they only suggest one cleaner. This office uses every underhanded manner to torture their tenants and make upper class professionals feel like criminals who should feel so lucky to have a tenancy.
I've heard multiple complaints about Daisie when finding my next rental and get why some people don't want women to work, they're all thinking of her in particular. Lazy, entitled, and constantly out of office, I can personally show all the times she was out of office when I sent her an email.
Though that's just the beginning of this tale, from strange agents coming into my apartment without any warning and claiming they were "new" (high turnover I see), to receiving several emails everyday regarding rentals for 4-5 weeks straight after I received my section 21 eviction as a standard harassment tactic, this isn't the office you want to work with or be renting from.... Read more