Very happy with Acorn team in Grove Park, a big thanks to Nathaniell who made everything easy for us and always with a smile on his face :).
Since being with Acorn for the last 3 years, i have had nothing but trouble. From losing the keys on the way in, breaking the gas tap, to calling up every month for the rent, to paying for a check every 6 months but not getting one for almost 2 years, and then losing the keys AGAIN on the way out, i would never recommend this company to anyone. If you are a landlord, run. The other direction!
Outstanding support and service. We consider ourselves very lucky to have found KF and H. They supported us through a very difficult time. Very professional and dedicated people.
Great service from the agency itself and the agent Natalie Humm.
The supporting department\company doing the checks of the potential tenant and the guarantor are completely out of touch and waste everybody's time by not asking for the relevant information in the beginning rather than keep on doing it step by step which is frustrating for all parties involved.
Sam has been fantastic. He has come across in a very professional manner from day one, always available to be contacted, even outside of the core working hours.
I feel the way Sam dealt with me as was outstanding, he is a true asset to your company and reflects your core values strongly. I have recommended a number of my friends to approach your branch due to the professional friendly service that was provided.
With our property, we've been given an opportunity to view it very early (even before an advert was put online) which finally resulted in an accepted offer after 7 months of being on the market. So the experience of working with KFH itself was good. However, the solicitors recommended by the agency (Beverley Morris & Co) were ABSOLUTELY TERRIBLE and UNBELIEVABLY slow. Following that advice was a mistake.
Great Service, very freshinsing to deal with people you can easily talk to and dealt with things with our best interest in mind. Gave good advise and recommendations on local solicitors and financial advisors which made for a swift sale and purchase through them. 5 star service !!!
as its not possible to give zero stars i have to give one
as a seller only us ethem if you really dont want your house sold
They were amazing, my fiance and I were house hunting and they were so friendly and Lauren Burkin, the agent who showed us around, was great. she gave us time and space to make our decision and was able to answer all our questions easily and honestly and that meant that we felt so much more confident with our choice because we knew everything that we felt we needed to know . They have also been really good at answering our questions and keeping us in the loop about what was going on with the move. I cant recommend them enough, they are not pushy or anything so there is no pressure to sign if you don't like the houses and they seem genuinely more interested in you finding the right house for you then for you to be signing with them and that make all the difference. Will be using again when we need it. They also made sure that we only saw homes that fit the parameters that we set out in regards to price and what we wanted the house to have.
Absolutely ridiculous service. And don't even think of walking on the shoes you bought, its going to wear out in 5 steps you take ! Don't think of any refunds or replacement. Because all they care about is MONEY !