My husband and I recently moved house with Proctor Estate Agents, West Wickham. We found the staff to be very professional and dealt with our many queries quickly, competently and in a very friendly manner. In particular Charles Proctor and Emma Duyckers showed endless patience and nothing seemed to be too much trouble for them. They were always actively pursuing matters on our behalf.
We would not hesitate to recommend them to anyone thinking of moving.
After losing out on what we thought was our dream house (due to slight miscommunication re terms of offer), KFH were excellent and made sure we were first in the door for another property that was added to their books - which was even better than the original one we had fallen in love with! We secured the property within a day and they were incredibly supportive and responsive throughout the process. We are delighted with our new home and grateful to KFH for all their help in securing it for us.
Great service from the agency itself and the agent Natalie Humm.
The supporting department\company doing the checks of the potential tenant and the guarantor are completely out of touch and waste everybody's time by not asking for the relevant information in the beginning rather than keep on doing it step by step which is frustrating for all parties involved.
New to the country, new to renting, found their service to be highly efficient and their feedback super useful and informative. Bradley Gilchrist provided me with a friendly and effective service throughout. I’m generally quite paranoid about things but he managed all my queries with respect which was highly appreciated. Would recommend them (and him) to anyone who needs an agency to help guide them through the process.
Absolutely ridiculous service. And don't even think of walking on the shoes you bought, its going to wear out in 5 steps you take ! Don't think of any refunds or replacement. Because all they care about is MONEY !