Ramsay Mintah - Your tireless efforts secured us our perfect home! The level of professionalism you showed throughout our dealings was truly admirable. In this instance a simple thank you feels weak - but, Thank you! We'll remain forever grateful for your hard work and the level manner with which you operate. We're very glad that it was you that we purchased with over the many unhelpful people we encountered on our journey to home ownership. If we were to sell we wouldn't hesitate in contacting your good self and the friendly helpful team at KFH Bromley.
Poor service from the branch manager, quite rude too. Shame as other staff were professional at least. I will return when management changes not before. A pity as KFH have several good branches in the Crystal Palace to Bromley region.
We had a great experience working with KFH. They are by far the best estate agents we have ever used. Our excellent agent Sam Ullah went above and beyond to help us at every point of our house purchase and was a pleasure to work with. Buying a house can be so stressful but Sam made us feel at ease and made us laugh all the way through! He is professional, engaging, very friendly and understood exactly what we wanted in a property. Can’t thank him enough. Exceptional service, highly recommended!!!!
With our property, we've been given an opportunity to view it very early (even before an advert was put online) which finally resulted in an accepted offer after 7 months of being on the market. So the experience of working with KFH itself was good. However, the solicitors recommended by the agency (Beverley Morris & Co) were ABSOLUTELY TERRIBLE and UNBELIEVABLY slow. Following that advice was a mistake.
An overall a 10/10 service from Daniel. He has shown great customer service skills and has been so professional from start to finish. I couldn't have asked for a better person to find us our dream home. Even entering the hayes branch the team have been ever so friendly and welcoming. But Daniel has gone the extra mile. Thank you
Beth has been a pleasure to deal with and has been very proactive in chasing everyone up in order to complete my house move. Would definitely recommend Beth and the team at KFH.
It is seldom I would take the time to write a review, however due to outstanding service, I found that this was a necessity. I came across Capital serendipitously after my friend recommended them to me; I called Capital for a valuation and after a friendly phone call to Jack Tancred, they visited me within 24 hours. Rob Tancred, the managing director and Jack's father , carried out the valuation on my property. After a thorough check of the property and Rob explaining to me the procedure, I was confident that Capital were the right estate agents to use, as he ensured me that him and his team would help me through every step of the way. This is exactly what I needed, as this was the first time I was selling my property.
A day later and the team had already been round for listings, photos and the floor-plan etc. Within 48 hours of me asking for a valuation, my property was already on the market. I was overwhelmed as to how quickly and efficiently they had put the property up. My house had only been up for a few hours, and already viewing requests were flooding in; I was amazed as to how quickly people were wanting to view the property. Due to such great interest, Jack decided to hold an open day on the Saturday, where he was accompanied by Rob. The two men arrived, dressed astute, with a welcoming smile on their faces. They had gone the extra mile by preparing a brochure of my house, including a range of details: nearest train station, local schools and what to do if the viewers wished to put in an offer. The viewing was a fantastic success and from the 6 viewings, we received 4 offers.
Jack rang me up on the Monday and explained the different offers, as well as the situation of all the people who had put offers in- giving his opinion on what to do. I found their advice exceedingly valuable; again, being my first time selling, I wasn't quite sure what to accept. The offer I had chosen required me to find another property at some haste because the new buyers were needing a quick move. To my surprise, I found a property to rent, which was listed by the Capital Bromley office! After the great service I was receiving from the Sidcup office, I knew that I was in safe hands. The procedures were carried out quickly and efficiently, with someone always ready at the phone to answer my questions. Out of kindness, Capital paid to clean my new apartment so that it was spotless for when I moved in.
I could not recommend Capital enough; the team made an experience, which I thought would be stressful and daunting, a quick, relaxed process. Everyone who dealt with me were genuine, honest people who have an ethos to put the customer first. Thank you so much for helping me out with this process and I will be most definitely be using you guys in the future!!!
Had some concerns at first however after raising the issues with rob the manager he was happy to help and adress any issues and has since given me his personal contact should i have any further issues. Greatly appreciated his input.
Petrena handled my sale at Alan de Maid and I could not have been happier with the service and the way I was dealt with. I was always kept up to date with how things were progressing and guided through the entire process. Would highly recommend!
Horrible experience buying through this agency. Felt stalked with constant calls at the workplace and unbelievable pressure (especially when we were not the ones with the onward chain slowing the process down). I will never us this agency to handle selling or buying property ever again.
I was very impressed from day one with Alan de Maid. Peter's advice was second to none and he really stood out from the other High Street Agents. Alan de Maid sold my property within 3 weeks. I had 2 offers and we reached completion in around 6 weeks. I would definitely have no hesitations in recommending or using them again.
Excellent service from Peter, Deana and the whole team at ADM in Chislehurst. Whilst both selling and buying property is always stressful, and compromises are inevitable, they were able to secure a purchaser for our property in good time enabling us to move onto our next house, and we were kept regularly updated.
Special thanks to Jon Stuart (Capital Private Finance) who made the mortgage application process very easy and was able to secure us the funds needed very promptly, this enabled us to proceed with confidence knowing finance was in place. Thanks again, Jon and Sarah.