Very happy with my recent dealings with the Crawley branch. I was left feeling confident about my choice of agent.
Don't bother with Choices Croydon!!! They are unprofessional as following confirming a viewing by email, they then didn't turn up and had no common decency to call. What a waste of time.
First impressions count so I will never use them again. Their properties may look nice, but customer service is just as important - which they have none of.
I have had a lovely experience with streets ahead Croydon. Patrick Jones, especially made my time enjoyable. He was very efficient and stuck to his word. When he said he would call he called. When he said he would email he emailed. I had quite a tight deadline but he managed to find me a house, and get me moved in all within just over a week! Once again, thank you Patrick !
One of the worst lettings agency. Property management is as bad as you can ever imagined - Unprofessional, lying. I rented a property from them and they haven't even cleaned the flat when I am moving-in. Inventory check hasn't happened. Flooring is plastered to cover the rot and boiler is broken. Had been chasing up the property management to fix the issues and they never respond. Heavily frustrating and fed up with their non-service. Never recommend this lettings agency to any one.
“Fionn is a great agent! He always answering the calls and mails. He had a really good understanding of our needs. All problems he sorted on the highest standards. Big thanks to Jake for going with us through the papers on the last day. Highly recommended!”
I am leaving 1 star and that is for Maxine Apps-she is their jewel in the crown and worth her weight in gold. I would giver her 14/10!!
So far the rest of my experience has been pretty poor it shouldn't be because I think they are fairly well set up but their communication skills are so poor that I find myself chasing and chasing. It's so frustrating and a total waste of my time and money. I have had contact from the lady who will manage things moving forward and she sounds very hopeful (fingers crossed) but at this stage I wouldn't recommend Bairstow Eves which is a shame because all they needed to do was give me a call and not ignore my emails.
Mr. Gabriel Caragea, has been extremely competent, professional and personable to our circumstances throughout the Buying process. The communication from Gabriel has been clear, prompt and informative.
We genuinely recommending Gabriel, because amongst other things, he works sincerely on behalf of both Buyer and Seller.
I brought a property from foxtons 2 months ago which was a good service. however, unfortunately they have left a sour taste in my mouth after not removing the "for sale" board and "to let" board outside my house.
I cut the boards down after 14 days as no one came to remove them. 2 months after, the boards have been put back up outside my property without permission and also I have never instructed them to LET my property and they even put a "to let" board up.
They refused to take them down after I explained to them that my tenants were not happy with the boards and there very unwilling to help.