My brother and I recently purchased a flat with the help of Ben (and supporting help of Brodie and Bonnie) from Green & Co. Ben guided us through the process with ease and was prompt to answer all our questions and offer good advise. Thanks to him we are now the owners of a gorgeous property. Thanks so much!
Booked an appointment and confirmed to view a property with one of the staff named Patrick.
However, when I arrived at the property, Patrick did not show up. When I called him again, I was told that he could not make it and had to send someone else to cover. The cover person does not know well about the property. The property shown to me also does not match what they listed on the website.
This is not professional at all.
We saw other agent showing customers the same development. The agent came on time with a lot of detailed information. What a contrast! How I wish I had contact the other agent.
Rebecca at KFH West Hampstead was incredibly helpful in our search for a flat to rent - she took time to understand what we were looking for and really put in the extra effort to find us a brilliant flat
We were able to rent a property through this branch. The property was made available on the correct date as per our requests and the staff were very friendly.
However, it was a very unorganised and unprofessional process and we were charged fees that our previous real estate did not charge us. We weren't given information about the property even though it was requested.
It was an absolute pleasure working with Jaison at Hunters on the sale of my flat in West Hampstead, he was very professional, efficient and quick to respond - would highly recommend him and the agency itself!
Great with the sale itself - seems to be a smooth operation on this front.
The moment keys are handed over, they become hopeless.
More communication, lazy and unaccountable.
If you really like the property which they have on their books, go for it but bear in mind that you are in for a rough ride.
I had a great experience with the guys at West hampstead. My.property was only.on the market with them for a few months and managed a great sale for me. They were always very helpful and organise.
Foxtons have no consideration for tenants whatsoever, and charged us outrageous fees for doing next to nothing. The moment we had signed our contract, they stopped answering our questions, and when our landlord repeatedly breached our contract, they sided with him again and again because he was the one paying them a monthly fee. When we finally managed to get out and they were required to show people around the flat, a member of staff stole a set of keys from the dining room table that they had no rights to, leading to a panic because we believed they had been lost.
This branch are only interested in whoever can bring in the money - and unfortunately, that is the landlord and not the tenant. The staff are generally brash, pushy and remind me a great deal of used car salesmen. I wouldn't sign with them again for any property, and am thrilled to be away from such a rude and unhelpful company.
Richard was extremely knowledgeable and helpful throughout my house purchasing process. I would highly recommend himself and Queen's Park Marsh & Parsons.
Fantastic. I have only words of gratitude for everything Alastiar and Tatiana did for myself and my family. Here we found a different type of estate agent one who cares and who makes it their goal to find you the perfect home. They are amazing and we will never work with anyone else again. Thankyou, thankyou, thankyou.