If you are thinking of buying a property or selling it then look no further than Barton & Co. I would highly recommend them as they give excellent service from start to finish. They go above and beyond the usual estate agent service, helpful with any questions you may need guidance with and they have a fair and genuine interest in being there for you to make your sale go as smoothly as possible.
Barton's have that personal, professional touch and nothing is ever too much trouble for them. Jack Mitchell was our agent and he was outstandingly professional from start to finish, giving us the highest quality of service but don't be disappointed if you don't get Jack as from our experience all the agents at Barton's are professional, accommodating, caring and sensitive to your requirements and this includes Ollie the owner who too was always on hand to help/guide without any obligation. Barton's are a fantastic Estate Agent and I would always use them whenever possible.
Thank you Barton's.
18th Jul 2021 (6 mo. ago)
Appreciate this review comes amongst a lot of 5 star reviews but two things: firstly, we would have loved to have the experiences everyone else seems to have had and secondly, our experience completely legit.
Initially Barton and Co were very personable, very keen to ingratiate themselves, presenting themselves as a tight-knit, homespun antidote to the more cavalier lettings agents that operate in the local area.
However, once we were in the communication dried up once and we rarely received acknowledgement of our emails.
Though they did replace our oven quickly when we moved in (they hadn't checked it worked before) we spent the rest of our tenancy with a radiator hanging off the wall at a 45 degree angle, amongst other issues.
We were misled as to the nature of our landlords as despite being informed they wanted a professional couple as long-term tenants to look after their property, we were asked to leave the property after a year to vacate for a student let.
We were informed we had the opportunity to extend our contract but this was unequivocally not the case, as our emails were never acknowledged and we were never advised of an alternative course of action.
I'm sure it was incompetence rather than malice, but they would not accept any culpability nor would they meet personally to discuss. I've worked in both property maintenance and communications so I found their behaviour galling.
Furthermore, this move derailed our efforts to save for a mortgage deposit as we were forced to waste it on another rental deposit.
Appreciate the above might be a bonus for many buy-to-let landlords in terms of misleading and effectively dispatching tenants when a chance to increase their profits presents itself.
But should the wind change in favour of legislation which actually protects tenants from the debilitating effects of cowboy landlords, outfits like these will be found out.
16th Mar 2019 (2 years ago)