Me and my wife just rented a property with Leaders and we could not have been happier with the house and the whole process. Very easy to deal with and very helpful staff, especially Alex who followed up the entire rental process with us.
Highly recommend to everyone.
477 days ago
We own our property which, unfortunately, is next door to a leaders managed property. The previous tenants were a dream, but the garden fence is in very bad state of repair. 5 weeks ago one of the panels was blown down in high winds and the other panels have good size holes, there are also sharp nails protruding, which is dangerous! My 2 children can't play in the garden as the fence is dangerous and they could seriously injure themselves. The fence needed replacing 3 years ago as it is rotten and if you brush against it leaves green marks on clothing.
The fence was reported by the tenants to leaders a couple of times, once was 3-4months ago as my son cut himself on the fence where it was damaged, nothing was done. The fence was reported again to leaders when the wind took out a panel and holes appeared in other panels. 3 weeks later someone finally came round to price up the repairs, 2 weeks after that nothing has been done.
Today I rang leaders to ask on progress and complain about the fence, I managed to talk to someone in head office who didn't care, when I mentioned that I would contact the landlord directly to complain about the fence and leaders, the operative very quickly got on his high horse and sounded disgusted that I thought it was leaders fault at all.
I would never recommend leaders to anyone, there are better agencies for landlords and tenants out there and I certainly won't use leaders for any management in the future.
1873 days ago