Anton and Olivier are genuine people who helped me finding the good property. I would highly recommended them both..
Terrible experience working with Kinleigh Folkward & Hawyward. Having worked with a number of quality agents over the years, KFH charge the same type of fees but do not provide as good a service as the likes of John D Wood and Foxtons. They did not ensure everything we put in the agreement was completed before our move in, did not inspect the property enough to know it was full of damp, were slow on responses, did not even ensure a professional clean was completed before we received the keys, all of which was in the contract. To get respectable tenants, you need to choose agencies like John D Wood who provide high quality service.
Haart and Jade Eubank in particular have been absolutely great to work with, helped us through a very complex process and we wouldn't be in our new flat without her. Thanks for the support over all these months!
Do not go through Haart Brixton! The manager jessica was extremely rude, refused to listen, raised voice and hung up the telephone - all unprovoked. She clearly has a temper issue and should not be client facing. They also kept 500 pounds of reservation fee after the landlord dropped out claiming document was not completed in time. This was not the case as all documents were uploaded (even with the managers erratic and constantly changing document requirements) and this was clearly reflected in the web portal. I even receieved a call that the landlord was pulling out before actual application deadline and now she is claiming i did not complete the aplication/upload document and is refusing to refund the deposit. They are clearly running a scam here. Do not use at all cost!
Renting with foxtons has been great from the very start and some of the best customer service I’ve experienced. Narad was brilliant, really professional and friendly and helped us to find a beautiful flat that ticked all our boxes. Would highly recommend.
I have dealt with a large number of estate agents over the years, for both sales and lettings, and I can safely say that this is the worst service I have ever received. Foxtons live up to their reputation to perfection. I have never paid so much for so little. Save your time and your money and use one of the many good estate agents out there who actually know something about housing, who respond to queries and who actually care about their clients. If you can possibly avoid giving Foxtons your business, then do.