We recently sold our flat through KFH Abbeville Road - Jimmy, our sales negotiator Arthur, and the whole team were great.
They worked hard to get us the best buyer and in a process with its ups and downs helped all progress smoothly to a brilliant outcome. A big thank you to all, we would definitely be happy to recommend.
Terrible experience working with Kinleigh Folkward & Hawyward. Having worked with a number of quality agents over the years, KFH charge the same type of fees but do not provide as good a service as the likes of John D Wood and Foxtons. They did not ensure everything we put in the agreement was completed before our move in, did not inspect the property enough to know it was full of damp, were slow on responses, did not even ensure a professional clean was completed before we received the keys, all of which was in the contract. To get respectable tenants, you need to choose agencies like John D Wood who provide high quality service.
Esta Robinson handled our sale and was lovely to deal with - always friendly, professional and great at keeping us up to date (and calm!) with the latest developments.
I am new to the UK, I am looking to purchase a property and one of their agents inflated the price of a flat to match my budget, literally adding 15k£ to the flat price, hoping I'd make an offer higher than what was expected. Lucky me I went online to check details before I made that offer.
Unfortunately, sadly, not trustworthy to me anymore.
I would like to thanks Pamela very much for all the help she provided us with over the years. This reflects very positively on the impression I have of Keating Estates. They have been established in Clapham Common for ever, and keep on delivering the same consistent customer service.
Well, lets face it, if they have the flat you want you're going to sign up with them regardless of what someone on the internet says. But just beware that they will try to screw money out of your deposit with made up problems (go through your check in report with a fine tooth comb, ours was full of omissions), they will be an absolute pain to deal with over the smallest of things, they will treat you with absolute contempt. Make sure you ask them in advance about any maintenance issues that are outstanding because they won't tell you in advance and then they'll pretend they never knew about it. I've been with a fair few letting agents in London but these were by far the worst. Very glad to be rid of them.
We were very happy with the service we received from the Brixton team for the sale of our house in Camberwell, in particular Will was great. He was always friendly and available, keeping us informed at all times. He maintained good spirits and enthusiasm in spite of a few unsuitable offers and what felt like a pretty extended sale time. He got us the sale price we wanted and ensured that exchange and completion went as smoothly and timely as possible.
I have dealt with a large number of estate agents over the years, for both sales and lettings, and I can safely say that this is the worst service I have ever received. Foxtons live up to their reputation to perfection. I have never paid so much for so little. Save your time and your money and use one of the many good estate agents out there who actually know something about housing, who respond to queries and who actually care about their clients. If you can possibly avoid giving Foxtons your business, then do.
Really helpful both when discussing the type of property I was looking for and being honest about potential flats which would and would not be suitable.
Early for the viewing and really friendly when showing me around.
Zee when above and beyond to keep me posted including outside of business hours (e.g when hearing whether the landlord had accepted our offer) and was constantly in contact to answer my questions.
Zanardi Bahi was amazing, she worked fast and also gave us a chance to make editions to our move in, overall she was very helpful and me and my fiancé have found our forever home thanks to her
Andrew showed us loads of really great places. Really friendly and helpful. I've moved every 6 months or so for the past 3 years and can honestly say this was the easiest experience I've ever had when house hunting. He really paid attention to what we were asking for.
As a future customer of their letting's division, so far impressions have been very low. Very little communication, non-proactive, having to constantly chase.. doesn't give me hope of how things will pan out