11/10, Klaudia helped me find a beautiful place at great price.
We currently moved out from a foxtons property. And they charged the check out fee which was £165.. We never heard about this fee when moved in ..also the flat condition was domestic cleaning level when we came ! that was completely horrible so we had to clean all up. But for us, we had to hire professional cleaning team and that was £270!and the agency arranged it. That is quite prices but there were no choices. But then, the landlord complained about the cleaning things by calling. It is so upset cos the foxton didn't let us know anything about the whole situation. They rearranged the cleaning team but didn't notice to us and also the landlord. What a joke !
Ed and Paul are great guys! I had an exceptional experience. I'm very happy customer.
I am writing this from a buyers perspective. We found our interactions with Foxtons Islington to be insincere and at times untruthful. The untruths were not recognised immediately but on second reflection the facts did not add up. The method of communication was always over the phone even when email was pointed out as a preference for us. This further added to distasteful sales tactics used because it enabled them to leave no record of what they were doing. When the regulations increase in this area to become more stringent a lot of the sales techniques used by Foxtons will be defunct and they will be unable to carry on using them. Out of all the estate agents we had interactions with during this property purchase, Foxtons were the most 'shark' like.
Chesterton Humberts in Islington are great. Finding a flat was quick and painless. I am still in the flat Chesterton Humberts estate agents found for me, however, I am looking into another property because I considering moving to a bigger flat. If I do, I will most certainly use Chesterton Humberts!
Nick and Kane did a great job selling my place. They were personable and professional throughout, and helpful through less than ideal circumstances in terms of buyers. The place sold in the end for a price I'm happy with, especially in the current market, and I'd highly reccomend Keaton's to anyone looking for a solid London agent.
Keatons is in charge of processing the change in tenancy of our flat. We have been emailing back and forth with the rep for more than a month and only when we had to make the payments they were responsive. For all the rest it has taken weeks to get them to respond to one email. Sure, to get the deal done it's quick, but then when It comes to give back deposits or change names in contracts its far from a great experience.