Compare Estate Agents in Central London

Excellent from start to finish. My flat mate and I required a flat to rent in quite a short period of time. Jamie Walker, our agent was by far the best estate agent I have encountered. He was friendly, punctual, extremely well organised and in constant but not excessive communication throughout the whole experience. It took him no time at all to work out the type of place we were looking for and were shown exactly the kind of flat we were looking for after the very first viewing and conducted himself in a friendly and professional manner throughout. I would highly recommend Foxtons to anyone.

Please make sure when using KARAN KUMAR to read your contracts and do not trust what this person is saying. He lied to me about the break clause and same way lied to the landlady about the fact that I wanted break clause out??? In which planet does this happens? Still considering legal actions agains KARAN KUMAR. Worst agency in the UK.

I am seven years with Savills Lettings of Islington and have my four flats rented let through them on a sole agency basis. they have been successful in securing top market rents and top quality clients for me in that period. In particular I found Fitore of Savills Islington Office an exceptional agent to work with. Michael McElhinney 152 Packington St N1

While Savills Islington will certainly whisk you off your feet to get you into a letting we would be extremely cautious when dealing with their letting management team. While our interaction might be ‘standard’ for letting in London the Islington team tasked to handle the ‘day-to-day’ of lettings seemed ill prepared, ill informed and often unable to handle the most basic task. Perhaps their job was to make it seem as such and hope you might never ask again for follow-up. Given the above, during the majority of or tenancy in Islington at a flat managed by Savills we (luckily) had little interaction with the staff. This was likely due to the fact we were in a more recently renovated unit that required little work and we kept it clean and and good repair. However, when there was a need getting Savills to action on required items often took multiple emails, calls and missed appointment times. During our tenancy of approximately eighteen months we had an endless stream of ‘new’ property managers who seemingly had no idea what the previous person was doing. One such example was that the flat had an outdoor patio which was completely unusable for the first 4-5 months of our letting as we continually emailed Savills for a repair to the paint which was flaking off the walls (and covering the floor). This rendered the patio unusable as the paint would either be tracked throughout the house or one would need to sweep/vacuum for an hour beforehand to prepare. While a ‘slow’ response time is frustrating we likely cannot say this is abnormal for any tenancy management and again, and given the general condition of our flat was fortunately a rare occurrence. However, we would note anyone dealing with Savills tenant management staff will need to exercise a great deal of patience despite what we would have imagined as a first rate response/management office.. However, the most frustrating aspect of our interaction with Savills came at the closing of our tenany. It took Savills over a month to forward the basic list of deficiencies upon moving out. This was accompanied by endless emails and accusations that we had lost items such as keys which were clearly noted/pictured in the check-out report or that we had hung pictures without permission (despite providing email confirmation from the previous team member confirming the ability to hang pictures). The back and forth on such basic items (us telling them to simply look at the report and go to the flat to find the items which they after weeks eventually did) was not only needlessly infuriating but exhausting. It was not until we escalated our request to their internal complaints team and multiple calls and emails to higher management that any action was taken. Ultimately, it took five weeks for the Islington branch to prepare the deficiencies log which meant that it wasn’t until five weeks after moving out that we could even begin having the discussion on which items we agreed or disagreed with. The fact it took over five weeks to prepare a typical form which Savills themselves note they provide within ten days of moving out was again, a needlessly frustrating experience and but one example of how they needlessly complicated easy tasks. The primary caution with Savills Islington is that while the office presents a polished exterior and one would expect a high level of service from such a generally well spoken of office you are often met with abysmal service.

Thank you for the great support, particularly Dylan and Driss - but also Charlotte and her unbelievable help with the refurbishment services! The renovation and sale of my flat was a complicated, lengthy process, but the professionalism, creativity and endurance of the Chesterton team made it finally happen. I can recommend them strongly.

The "service" received from Chestertons Hyde Park office is literally so bad it cannot conceivably be called a service. An agreement was signed by both parties on a prospective sale agreeing to commission of 1.25%. The property was sold and Chestertons sent an invoice charging commission at 1.5%. When I refused to pay the difference, the South African sales manager Dylan James turned up at my house and literally tried to kick my front door in. My teenage daughter was inside and terrified. Mr James proceed to loiter at my front door for the best part of an hour - smoking cigarettes, shouting and threatening violence. Upon eventually returning to his office he called me and threated to employ heavy-handed debt collectors if I didn't cough up. I refused to pay a penny more than the rate agreed. Mr James eventually and ungracefully accepted. This firm is arrogant, dishonest, and inefficient.

I would like to share my enjoyable experience with others with regards to my meeting with Salvatore.From the onset and throughout the process and discussions ,whether in person or on the phone Salvatore exuded a genuine feeling of warmth, commitment and a complete understanding of my wishes.A person who exercised his role as a true professional and with a passion.A person who would not settle for second best.Nothing was a problem .Salvatore was the unshakable bridge between the buyer and seller where conversations between the two were able to flow with so much ease. Having been exposed to the first class treatment from Salvatore has allowed me to accept that all estate agents are not the same.A very few do shine but this guy shines above the rest. A true guiding star and well worthy of a five star credit.

The worst experience ever! Be prepared to involve your lawyers before signing anything with them. They are the worst authorized delinquents! Incompetents and thieves! They only do their interests! I strongly discourage everyone to cross their door.

Out of all the Estate Agents I have used KFH has by far been the best. I used the Islington office and they were so helpful and clear regarding all the costs, Carla was always at hand to answer all my queries, I also dealt with the manager Khan who was always happy to answer any issues I had. 5 stars without a doubt

I complained verbally & in writing about the substantial underselling of my elderly mum's property. The first set of solicitor's of 21 "hand picked" firms, recommended by your off shoot "Completely London", said it was a negligent contract & therefore nul & void. A Contract for Sale signed by both parties is dated 10/1/14. But your Memo of Acceptance of Offer is dated 28/01/14, displaying the name of a 2nd set of solicitors who did not act. The Land Registry sent me a copy of a Transfer Deed witnessed by your negotiator. This, Islington branch of KFH, called the Police on me, when I asked if Contracts had been exchanged & showed them the Daily Mail article of February 2014, about how a rogue agent from Bargets, tried to fleece a dying Arctic-Convoy War hero in St John's Wood, of £800,000 in the underselling of his house, until neighbours intervened. The KFH negotiator and his Manager have since moved on.

We had a great experience buying our first flat through Hastings International. Laura and the team was extremely helpful and professional.

Very mixed feelings here, but overall quite disappointed. The standard job expected of an estate agency ( the undemanding one) was adequate - essentially giving access to the property and little else, as they knew very little about the property including the fact that it had been under contract by their own lettings division. When we needed attention they were spectacularly lacking. The seller breached the fixtures and fittings agreements due to their inability to have the right furniture removed: essentially by not exercising any due care once the contract had been signed. To add insult to injury they then offered a derisory amount in compensation that was never actually paid anyway. Not professional and certainly not recommended.