Compare Estate Agents in Central London

11/10, Klaudia helped me find a beautiful place at great price.

**THE MOST DISGRACEFUL** real estate agency that one can ever experience in spite of very high agency fee (almost half a grand). Before Foxtons, I never had to live a life where I had to move into a flat with no hot water, a washing machine covered in round of mould, and a ripped mattress with bugs around. I have requested to remove this soiled mattress after getting my own mattress on the day of move in and it took them ten days to finally come up with a solution: to liaise with the Council on my own (with no estimated time frame and the wrong council contact at first) as this is the most 'economical' option for this 'furnished' property that they hold no liability for such removal. What a self contradictory statement. This clearly leaves me with two options: either 1) to pay high fees for immediate removal service hire or 2) to wait for weeks for the Council to collect it. Nothing but incompetent property management service - Thank you for a huge life lesson that high price tag doesn't mean quality, though.

Chesterton Humberts in Islington are great. Finding a flat was quick and painless. I am still in the flat Chesterton Humberts estate agents found for me, however, I am looking into another property because I considering moving to a bigger flat. If I do, I will most certainly use Chesterton Humberts!

it’s okay so far

I was very impressed working with Stirling Ackroyd. The agent I worked with, Oli, was efficient, competent and felt like someone I could trust. He is the kind of person who helps raise the reputation of estate agents.

Still waiting to hear back on my offer. It’s been a month and radio silence. Very disappointing and unprofessional.

She is very efficient in solving the problems which we come across as landlord.she is polite and always trying to help .I am referring to Catherine who is responsible for my property

I am a tenant trying to amend a contract with William Lynch, takes more than one week to get a verbal reply from the agent for a very simple request. Most phone calls are never answered. No written reply or receipt from the agent after having transferred administration fee to the agent's bank account after two days (and still counting). I am in fact still waiting the reply from the agent after sending 3 emails for follow up. Apparently these kind of "low value" services are deprioritised by the agents. I would recommend everyone not to use this agent with such lack of professionalism. In fact if there is a choice of giving no stars I would have given it, but now I have to stick with a one star rating.

Dielza and Martin form the City and Camden offices at Victorstone have been amazing. I have property on for a sale with another agent and did not find a b buyer for 3 months. The guys from Victorstone have found me a buyer in 4 weeks. Thank guys!

Avoid at all costs. We have had major problems with house which were repeatedly ignored by Victorstone. Rude, unhelpful staff who continually fobbed us off with promises to 'phone back later' and ignored our emails. Deposit is yet to be returned despite legal requirements for this to be repaid within 10 days. I would bet money that these good reviews are fakes: these estate agents more like con artists.

Only started using Victorstone recently and I have received exceptional service from their property management team, in particularly Zoya.

The only estate agent that genuinely cares about customer experience and not the money! They are extremely cooperative and I’m surprised at the quality of service received. Would highly recommend to all :)