It has been a pleasure renting through Theydons. From beginning to end they were professional, friendly, responsive and really helpful in answering all my questions and making sure the process was smooth and easy even in this difficult time. They are the best estate agents I have ever worked with. Special thanks to Aneesa who was fantastic. Thank you Theydons!
25th Oct 2020 (11 mo. ago)
Although most of the staff were really lovely and helpful at Theydons, the experience was ruined by Andy, the manager. A really unpleasant man who didn't respect us at all. He pulled the classic dodgy letting agent trick of taking money from us for not having cleaned the place properly, although we left the flat much cleaner than the state it was in when we moved there.
When he was at our flat he would only speak to me, and referred to my flatmate (we rented the place together for the whole period) as "your friend", which felt extremely disrespectful, we can only guess it was because she looked younger. We correctly predicted precisely what he would try to get away with at the end of our tenancy. The inventory was done long before we moved in and didn't address any of the areas that he claimed were problem areas when we were moving out, which knowing my rights now, I would never have accepted again. Leytonstone is a nice area to live in, but I would avoid Theydons as long as that man works there.
14th May 2018 (3 years ago)