Fantastic experience from start to finish. They kept me informed throughout, chasing where necessary on both sides, and made a first time buyer experience much better.
674 days ago
Condescending and unprofessional.
I recently contacted Greg James Estate Agents about viewing a property. I was asked to provide personal details other than my full name, email address and mobile number (which they already had) and when I politely questioned why it was needed for just a viewing only, I was met with sarcasm. (No other estate agent I have dealt with in the past have asked for this information at this very early stage, so it was a genuine question and I made this very clear.)
I would highly recommend AGAINST using this estate agent; the correspondence I received was unprofessional, filled with spelling and grammar mistakes and the managers obvious attitude was apparent. I no longer felt comfortable meeting up for a viewing because of the hostility I recieved, so I cancelled and was told "don contact this company again" (assuming they meant "don't"). The topic of abduction and murder was also brought up in the same email, which is highly unprofessional.
As a respected businesswoman, I have advised all of my colleagues to avoid using this agent, and I will continue doing so in the future. At no point did I actually say that I wouldn't send the requested details and I would have happily provided them if I wasn't mocked for asking a simple question. However I am very happy in the knowledge that this company doesn't have my address, as I wouldn't feel safe in my current home.
676 days ago