Fantastic experience with Daniel at Minors & Brady - We are moving to the area from near Reading, and over the months we were searching for a property, Dan would keep in touch regularly to talk about new properties he thought could be a match. Very down to earth and approachable, we built up a good relationship where I could ring up and get honest opinions and answers. In fact, we have just had an offer accepted on a property that was listed with a few different agents, including M&B in Wroxham - but instead of getting in touch with any of the other agents (or even Wroxham themselves), I rang Daniel to ask a few questions and then arrange the viewing, all because he had taken the time to build a relationship with me, and was always honest, forthright and approachable.
767 days ago
Never again. Long contract, valuer lied about that and told me the percentage they charge would be lower if the house sold for less than they put it on the market for, turned out that was false. Weekly calls pushing us to reduce the price again and again (after vastly overvaluing the house compared to other local agents). Nobody was ever available to show anybody around the house after 5pm (I had to do all 3 viewings myself despite telling them I wasn’t comfortable with that). Constant lies and non-communication, they didn’t realise I was in personal contact with my buyer and would tell them one thing and me another. I had to do a LOT of chasing myself and in hindsight I wish I’d used an online agent for £500 rather than pay them £6k as they did almost nothing for that. They made a difficult situation even more stressful and I would never EVER recommend them to anyone. Their photographer is good though, he was polite and good at his job, same with the videographer.
122 days ago