I was looked after by Jason Davis, who took us painlessly through the process of selling our house. There were a few times when we had problems, a couple of buyers dropping out, but Jason worked dilligently to find other buyers quickly. I was very happy to let Jason have keys and free access to the property as and when required, which meant I didn't have to be present at the viewings.
I am delighted to recommend Jason, and the entire team at Ellis and Co, Golders Green, very ably led by James Ryan.
I wish them every success in the future and will certainly use their services if/when I have another property to sell in their area.
2052 days ago
In short, if you are a tenant stay away from this money making agency
(money making, but draining the tenants last funds).
Firstly, I would like to say, in case Ellis and Co tries to discredit
my review by stating that they have cross-referenced their records and
couldn’t match my name. I prefer to keep my full name private rather
than blurting it out left and right on online platforms.
Secondly, I would like to make all tenants (or potential ones) aware
that most positive reviews on here have one thing in common and that
is: They are composed by landlords.
So without going into much detail, if you are a tenant I would stay
away from this agency (at least the Golders Green branch that is).
I should have been more suspicious from the start, when I was shown
the property and promised a two year contract. Made my holding deposit
and referencing payments and then being told that a break clause will
be put into place, stating that the landlord can raise the rent by
£150 after one year’s tenancy. The exact figure was then taken out of
the clause, but the breaking clause and potential raise remained in
the contract. Unfortunately, at this stage I couldn’t withdraw myself
from the contract without losing a considerable sum of money.
Throughout the tenancy neither the landlord nor the agency have been
particularly considerate. E.g. refusing to install a security light at
the entrance and insuring our safety (considering that there were
several break-ins in the area).
When my circumstances have changed and I was forced to move out, the
agency was neither understanding nor considerate nor helpful.
Upon check-out, I have left the flat in a spotless and perfect
condition and it appears that they couldn’t find any issues, so had to
make the up. First mentioning an area and pretending it to be my
responsibility. After comparing the two check in and check out
inventories, they removed that claim, coming up with three other
claims and stating overpriced quotes. As an example: Charging for a
light bulb replacement 15 pounds (not to mentioned the fact that also
in this case the liability and responsibility is debatable).
Last but not least, be aware of the 30 day deposit payback clause. By
law under the deposit protection scheme, the landlord is required to
pay the deposit back within ten days. Ellis and Co puts a clause in
their contracts to break this law.
753 days ago