As soon our offer was accepted the service we received was outstanding. Warren Peach kept us updated every week with any news in regards to our purchase. We have never received this type of service with any other agent, having gone through this process a few times before.
This estate agent is not worth it if you don't put a property up with them they won't bother to put an offer forward for a purchase or help. They so desperate for my property to which I went with the best and made a lot of profit. Improve ur marketing.
I sold my property via Orchard Properties Services a while back, and dealt with Caileigh Murphy. Caileigh managed the whole process very smoothly and was extremely professional throughout and I'd definitely recommend her to anyone selling or buying a property in the Ickenham/Harefield area.
We recently sold a house through Orchard and I would happily recommend them to others.
The brochure that was prepared to sell our house was professionally done and of a high quality. I felt the photos showed the house very well and the description was accurate. I was very surprised when I was shown the first draft as I did not have any comments or suggested edits. Great work!
Our estate agent was very polite, professional and easy to communicate with (by both phone and email). When he was out of the office, there was always somebody else who was available and able to answer any questions. Feedback from viewings was informative and provided in a timely manner.
I was particularly impressed by the strategy that was developed to sell our house. To give you some background, we had been trying to sell our house for months with another estate agent and had been unsuccessful (please see my other reviews). Because of this, I thought we would struggle to sell the house after switching to Orchard. However, Orchard were confident they could sell the house within 4 weeks. Well, they did in within 2 weeks and we received multiple offers. They had also laid out a plan which re-assured me that if the offers didn’t come in, they would be able to keep generating interest in the property.
The only negative criticism I have relates to a point when our buyer had problems with their sale. This is perhaps a personal preference, but when something goes wrong I want to know about it immediately. However, Orchard didn’t communicate the issue until after it was resolved. I can understand this approach but it was not my preferred method.
From the beginning to the end of the selling process Clarke and his team were professional, proactive and understanding. Communication was first class and each week we were given an update by email and phone.
George Polycarpou was an amazing negotiator and achieved a great outcome for us, better than we'd hoped. We would highly recommend the Robert Cooper team.
Fantastic service from the whole team from start to finish. Dan kept me informed throughout the whole process and was very professional. Thank you for your hard work, I would highly recommend Robsons!
This is the second time i have sold a property through Robsons Pinner. Dan and his team are knowledgeable and efficient. The only reason i have given 4 stars and not 5 is because it took a bit longer than expected to get the sold board up. This is is outsourced to a board company though and not directly down to Robsons, and they did contact the board company to get it sorted asap. I would recommend Robsons to anyone looking to sell their home in Pinner.
THE estate agents to use in Queens Park and Kensal Rise - we used Cameron Stiff for our sale (and they acted on our purchase) this year. The friendly, knowledgeable and very hard working team did a brilliant job in a very difficult market, getting lots of viewers through the doors, benchmarking the market and realistic sale prices and putting deals together for us. Jerome, Stephen and Hussein did an excellent job for us on our eventual sale and long delayed purchase and were proactive and ensured all stayed on track. We can't thank the team enough. If you want hard working, tenacious, experienced and pleasant estate agents to work with (which lets face it, we could all do with in today's market), these are the guys to use.
Absolutely appalling service from Camerons Stiff. Incompetent to say the least!
Our point of contact was the Sales Manager, Grant Peterson.
Grant's vast experience in properties shone throughout our sale and purchase process.
Grant was able to guide us through all situations including when our chain was at high risk of breaking. He was able to take charge of the situation, and get us back on track. He was able to answer all questions, no matter the time of day.
Grant is the person you want on your team. Highly recommended!!
If you buying PLEASE AVOID this agency!!! Unfortunately, I feel nothing but anger and extreme disappointment after dealing with them. The agency was still showing the house to others even after our offer was accepted by the seller. Obviously, somebody came up with a higher offer and we lost the house.
I hope my review will be a warning to others that under no circumstances they should be doing business with these people (unless you’ve got plenty of time and cash to waste). In my opinion the agency is a scam – totally dishonest and unreliable. Not recommended.