Great attention by Jason Segovia and an impressive range of good options. I definitely recommend them!
Foxtons has professional surface and nice friendly agents, but predatory and expensive. Despite paying GBP440 for in commissions which is already at top of the market, they did their best to try to get more money out of me when I used the agreed break clause. I would not use then again. In general I can tell you that you guys are getting screwed in your so called 'free market'. Transaction cost are rampant and clearly favors the more informed agents/landlord. Not the signs of a well functioning market.
We used Jacksons to sell our flat and they did a great job in quite a difficult market. But the gold star goes to Nicole Snape in the post sales department who helped to push our sale through before Christmas. Nicole was extremely proactive, very organised and very good at staying in contact with us and a long chain. If it weren't for Nicole, I don't think we would have moved so quickly, so we are very grateful to her!
Avoid at all costs. Save yourself the time and frustration. I'm a landlord, the rental department is very poor.
We used Sinclair in Bromley this year when selling our flat. The level of service was great, the team were all helpful and our particular agent Natalie was a pleasure to work with on selling our property. I would definitely use again in the future if ever needed. Thanks guys!
as its not possible to give zero stars i have to give one
as a seller only us ethem if you really dont want your house sold
I've had some bad times flat hunting but meeting Alex has been a completely different experience. He's genuinely one of the nicest guys and really paid attention to the things that matter to me. Alex knows the area like the back of his hand and gave me great advice about location, as well as shortlisting some lovely properties for me. My friend just sold her flat through another branch of KFH after I recommended the company based on my experience with Alex. Thanks for everything Alex!
MONEY GRABBING B@STARDS
Having decided to look for a 1 bedroom flat to rent near Crystal Palace I found a decent sized property about 20 minutes walk away through Kinleigh Folkard and Hayward for £850 per month. Not overly expensive I thought. I arranged a viewing with Alex on the Saturday. She seemed helpful (don't they all) and we agreed on a viewing at 11:30am on the Saturday.
The Saturday arrived and I didn't want to be late as my journey was an hour and half to get to the viewing. Just as I was arriving at just after 11am at the front door I got a call saying sorry but the viewing has been postponed. No prior notice was given and I was pretty annoyed at the time wasted. I was called back again with a further apology saying that if I would go for a second viewing I would get some discount off of the agency fees.
I saw the property for the second viewing and liked it and got the ball moving. NO DISCOUNT WAS OFFERED and I had to part with £656.15 with was for £210 tenant fees and £120 for referencing and the rest towards the initial deposit which still left me with a balance of £2194 before the move in date which wasn't a problem.
The contract was for 15 months which I thought was odd and did query this but was told its either 15, 18 or 24 month contract.
Upon my final visit just to hand in some more papers and fill out yet more forms I was told that mid contract the landlord now wanted to implement a rent rise but also there was no figure as to how much of an increase. I told them no way and if the landlord wanted to increase the rent he would have to do it after the contract has finished. Ridiculous!!!!
Due to my mum's ill health and social services not being able to go ahead with a care package for my mum which had already been agreed with them I was forced to unfortunately pull out of the flat so I can carry on caring for her. KFH still had over a months notice from the date the flat was available to find tenants for this and have so far refused to pay back any of this money. I have been very reasonable with them and said yes they can keep the agency fees and the referencing (£330) and just return the rest (£326.15) which would have gone to the landlord. Instead, they are keeping the lot for their own profit and are showing no signs of wanting to play fair. They are going to find other tenants within the month and charge them another set of tenant fees and referencing so no doubt be quids in.
I am in the process of seeking legal representation on this as I was hoping for at least a bit of compassion and understanding. I haven't cost them any money and in fact know that they will make more now.
In the meantime. I would recommend to anybody to avoid these people as they seem to be up there with the worst of them.