Chestertons in Hampstead were fantastic from start to finish. Daniel Fisher is your man for Lettings, he is really knowledgeable. professional and happy to help. I would highly recommend him to any local Landlord.
Patrick was always helpful and polite and went out of his way to accommodate our requests to view the property we were buying. He was extremely professional.
Anjanee was lovely and patient with me throughout the entire lettings process. Very quick to respond to your queries, without trying to sell you on a flat that you're not interested in. Thanks again!
Superficial fake and male agents who are total cretins and unprofessional in all spheres. It's hardly surprising why so many people now have made genuine imperatively complex complaints about the degree of hostility and harassment these morons continually show to landlords and tenants. I've finally got my flat in Hampstead in nw3 and i wouldn't entrust in fox tons as much as i would throw them.
Hadleigh is very good. Unlike some of the other agents in the area, the personal touch and advice is so helpful. Always ready to help and yet be serious and focused. I really cannot write enough about this brilliant boutique company. The staff are top notch
Ian Marshall Fisher
By far the worst letting agents I have dealt with. That really is saying something given that letting agents in London are never pleasant to deal with. First of all they never answered the call on first try as soon as I decided to take the place they were offering. They promised to call back but never did. But more importantly, after I paid the advance they did not fulfil the agreed repairs on the flat by the agreed date. They wanted me to move into a flat with a big damp patch (which according to their own admission had been their for a long time). When I refused to move into the flat with a damp patch and demanding my money back they never returned it. Worse of all the letting agent threatened me to "take any steps you want". Absolutely atrocious.
Worst Letting Agent Ever. We moved in to a new flat with the following problems:
1. Rusty dishwasher and washing machine
2. Cracked window (it wasn't cracked during viewing)
3. Bedroom was full of ladybirds
4. Part of the agreement was to remove the bed but it was still there when we moved in.
After 5 days, they have done nothing. They don't respect our money as they said "The crack on the window is minimal".
In addition, there wasn't a single point of contact for these problems.
I worked with Ashleigh Mead-Herbert from the Belsize Park office. She emailed me a variety of prospective properties and helped me narrow down what would work for me. She quickly arranged a few showings and really captured what I was looking for. Within a week I had a signed lease and was moving into my top choice of flat. After working for weeks with other agencies Ashleigh found me an amazing place to call home. She always responded quickly to any questions I had and took the stress out of the process for me. I couldn't recommend Ashleigh or Knight Frank more strongly.
A very well organised agency. Quick to find tenants, highly professional throughout.
Chanel Rodriguez in particular has been excellent and a pleasure to work with.
I can most definitely recommend.