Extremely impressed by the service from the team at Knight Frank in Belsize Park. Very professional, responsive and knowledgable about the local market. In particular, Orly and Poppy did a fantastic job and would highly recommend them.
In the last twelve years I have moved a number of times around the UK and dealt with several agencies, but my most recent move was through Property Divas, and what an absolute breath of fresh air they have been. PD stands out miles apart from the rest - the lovely ladies & gents of PD are personable, friendly, will try to help no matter what the issue or query, as soon as possible, and always with a smile. I never knew this kind of service was an option! I would highly recommend them above any other agency out there.
They are our property agents since September.
They couldn't have been worst.
At first, they made a mistake with the dates and we were homeless for 3 nights. They provided us with a Hotel room, as all this confusion was their fault, but we had to move twice, once we had to move our boxes in their smelly dirty storage for 3 nights and then to move our stuff in our house. That cost us lots of money and time.
Once we moved in the house we had numerous issues, I contacted them a million times and there is always the same answer: " ok somebody will call you back. ASAP" nobody ever called me of course and as a result we live 4 months already in a house that the main window doesn't open and the radiators don't work properly.
As all of the above weren't enough, they gave the council tax agency a wrong date that we moved in, so now I have to sort out how to solve one of their mistakes AGAIN!
Plus they are closed for 2 weeks during Christmas holidays! CLOSED The entire office!!! So irresponsible and untrustworthy.
Chose another agency if you have the opportunity.
I had a horrific experience with the Foxton's Hampstead team. The property agent lied to me during the property inspection and hid certain things that were wrong with property. The property manager at the end of the lease was extremely unprofessional and unreasonable. I have had had a few friends who also have had very bad experiences with Foxtons, avoid this company at all costs.
Chestertons in Hampstead were fantastic from start to finish. Daniel Fisher is your man for Lettings, he is really knowledgeable. professional and happy to help. I would highly recommend him to any local Landlord.