Just sold my property through Philip James, through out the process I had to deal with different personnel but the all embraced the same professionalism. So great communication from start to finish, from conducting viewings to negotiating with buyers and following through the sale completion. Thank you!
Won't be using them again, will recommend any friends moving house in Manchester to avoid. They're bang on the ball when it comes to harvesting your deposit and any other money they need, but when maintenance is required or there's an issue it can take up to 6 weeks for any response.
Amazingly calling them ANY time of day, the person you need to speak to "is on lunch and will call back" - Never happens, you need to get onto them in your own time, repeatedly for any action to be taken (in our case we left the tenancy after a year with issues outstanding)
Hugely unprofessional and slow to react to anything. Use someone else
As a landlord I have dealt with a number of letting agents with varying degrees of success, some agents [Not JF] seem to forget [or have never head of] customer service whether dealing with myself, or the tenant, and in the past I have felt like a nuisance when phoning with a query.
I must admit, I have always found Jordan Fishwick friendly, efficient, professional, and when asked, ready with helpful and useful advice. I recently asked them to market a rental property, they took photo's on the Tuesday, posted them on the net that evening, had two viewings on the Thursday, and agreed an above asking price offer the following day...........can anyone improve on that???
Whilst this was exceptional, in general I have found their service excellent. I have another couple of properties in Manchester, and when the time is right, and contracts allow, I'll be moving more off the portfolio to JF Many thanks to Katie, Amy, Matt, Jodie, Tony and all the team at
Rude staff + They dont pick up the phone or respond to emails + they lost the keys to my apartment
I had the great advantage of using the services of Quay Property both to rent out and then to sell a 2 bed property in Manchester. in particular, Sara Huck demonstrated consummate skills of professionalism and customer care, which made the complex process operate like clockwork !
I am delighted to recommend Quay for any and all property transactions.
When we visited the flat we were told they will first clean the flat and fix the light bulbs, one broken chair, blackouts,clean the carpets and the sofa that were quite dirty, There was a leak of water in the kitchen that did not allowed us to cook during two weeks. the flat had quite old some stuff that smell and were dirty, some we have put it in the bin some we bough new.
We call them serveral times to come and see what was not working and all the other claims, we were emailed saying that washout reponsabiity to check what wasn't working or cleaned properly.
Not recommended at all.
Zenko Properties, 2 The Chandlers, The Calls, Leeds
Zenko Properties is an excellent real estate agency. Susana Mckenna, one of Zenko Properties' real estate agents achieved a great job with me. She pays a lot of attention to the wishes of her clients and she is very efficient when it comes to finding the property that best suits the wishes of her clients. Susana Mckenna assisted me throughout the process, that is to say, before the signing of my lease contract, while this signing, and even after that. She has always been available and willing to help me when I needed it. Accordingly, I would highly recommend Zenko Properties whose agents show a valuable professionalism.
Absolutely dishonest and scummy company. I advise you to read some of the other negative reviews. And don't believe all the positive reviews, I've never seen such strangely worded positive reviews before (really study all the positive reviews yourself and you'll see what I mean).
When we moved out they lied to us about there being no problems with the state we were leaving it in, but then they charged us a crazy amount for professional cleaning. Then when you complain they keep pawning you off to one another and each of them say different stuff. At times its hard to say whether their staff are plain rude over the phone, or just genuinely that incompetent. The agents we dealt with are all relatively young, so probably their agents just are a bit stupid.
They let people into our apartment to show them around without telling us.
They try and steal money from you whenever they can, so really read through all your contracts that you sign with them and get everything in writing. If it's agreed in person by one person, don't accept that. Get it in writing.
The warning signs were there when we first wanted to rent and were viewing with them. The different people working there literally said completely conflicting information from one another on the phone, they lied to our faces about things when we viewed and then changed it later, and they promised to send us something or look something up for us and get back to us, and then never did.
We decided to rent with them because they have nice apartments that aren't available with other agents. But don't let that cloud your judgement. In hindsight we should have gone with a much better estate agent. It's not worth it.
I moved to Manchester for the summer and I needed a property for 2 and a half months. I couldn't find any properties online and all the agencies I visited only did 6 months contracts. Belvoir offered my a short stay solution at a brand new property. Affordable, convenient and cozy. The staff is very friendly and helpful, specially Razan who walked me through all the steps and details of renting an apartment in the UK. She also showed me several types of flats within the same building. I chose the one that best fitted me. Highly recommend this agency, specially if you are moving from somewhere outside the UK. Very satisfied with their service. :)
I have never had such bad experiences with any business. They don't communicate with tenants, they don't communicate with landlords. Steer clear. I'm gutted I didn't read reviews before signing with them.
I recently sold my property through Greenco and I cannot fault the service I received from them. They are extremely knowledgeable, professional, friendly and helpful beyond expectations. Nothing was too much trouble. Selling your home can be a very stressful time but theGreenco staff took the stress away and immediately dealt with any inquiries I had. I cannot recommend Greenco enough! Fantastic!
AWFUL! Absolutely awful. Had a moldy wall for ages, they gave no communication. Said work was done, rang building management. Work hadn't been done at all. They also had my partner in tears thinking we were being kicked out due to unclear communication. Awful! Avoid at all costs!