Very efficient estate agent. I cannot recommend these guys enough. All the staff are good. I dealt with Jack from start to finish and he was professional, knowledgeable and easy to deal with.
Complete and utter time wasters. Was selling my property with Acorn Lewisham and accepted a verbal offer which I asked to be put in writing to me and also buyers details for my solicitor. Had to keep chasing for this and was fobbed off with excuses for nearly three weeks until the agent finally admitted they had no details from the so called buyer apart from their name.
Needless to say I took my business elsewhere.
If you are thinking of selling avoid these at all costs, they acted like a bunch of amateurs.
As a first time home buyer I found Winkworth extremely professional. Their help with the process of getting to exchange of contracts was invaluable. Thanks to the team, especially Nicola for all her hard work and patience.
The rental department is absolutely unprofessional and utter rubbish. The agent and I have arranged a day to view different flats in the morning. I have someone to look after my child because the agent told me he can't drive around to show me flats with a child in it as his insurance is not covered.
So the agent didn't turn up at the end without notifying me in advance and his colleague told me the viewings booked are not on the diary so they can't take me to view the properties because they have are 'short of staff' and 'busy'. I ended up wasted my time and money travelling and childcare because of this very rubbish and useless agent.
Very unorganised, unprofessional and irresponsible. Cannot imagine what kind of service I would receive if I rent through them.
I would recommend people avoiding it unless you want to wast your energy and time. Rent through some other agencies I'm sure you'll get much better service.
Really impressed with the KFH Lee branch. Staff were friendly and not at all pushy. In particular Kieran Goode who showed us some great properties and was really personable.
I rang with the simple question of "Do you do probate valuations?" I could not get a straightforward answer. The employee, who had refrained from giving her name, wanted to know my property details, whether I intended selling through them, which road the property was in? On asking again "Do you do probate valuations?" I was still unable to get a straight forward reply. Wouldn't use them for anything after this. As if dealing with Probate isn't upsetting enough.
Have been a RJ customer for a long time (since 2008). First experience with the sales team in Lewisham. Quick to suggest when things are not moving quickly. Good positioning in the market, good marketing materials and lots of viewings. Also want to highlight - very well done in negotiating a sale price close to the asking price in a difficult market. Good work over all - well done!
Moe was very helpful and insightful. Answered every question I had
Michaela and the team at Stamford Estates were head and shoulders above any other estate agent that I worked with during the purchase of my flat. I wouldn’t hesitate to recommend them to anyone; I couldn’t be any more impressed as grateful
We sold our flat through Stanfords last year. They provided an excellent professional and personable service throughout the process and are extremely reliable. In particular, Michaela worked tirelessly to ensure our flat reached completion, dealing with queries from all the different parties and keeping us regularly updated on progress. I would recommend the team at Hither Green (Michaela, Alex and Jack) when buying or selling a property in the area. Thanks again guys!!