I would strongly recommend Acorn's services to everyone, during a very stressful process of purchasing our first house , Acorn were extremely helpful and went above and beyond to get us into our house before Christmas. Special thanks to Jack Wilshire.
Complete and utter time wasters. Was selling my property with Acorn Lewisham and accepted a verbal offer which I asked to be put in writing to me and also buyers details for my solicitor. Had to keep chasing for this and was fobbed off with excuses for nearly three weeks until the agent finally admitted they had no details from the so called buyer apart from their name.
Needless to say I took my business elsewhere.
If you are thinking of selling avoid these at all costs, they acted like a bunch of amateurs.
Just exchanged on a flat with Winkworth and found Nicola to be really helpful and responsive throughout the process. Many thanks to you and the team.
The rental department is absolutely unprofessional and utter rubbish. The agent and I have arranged a day to view different flats in the morning. I have someone to look after my child because the agent told me he can't drive around to show me flats with a child in it as his insurance is not covered.
So the agent didn't turn up at the end without notifying me in advance and his colleague told me the viewings booked are not on the diary so they can't take me to view the properties because they have are 'short of staff' and 'busy'. I ended up wasted my time and money travelling and childcare because of this very rubbish and useless agent.
Very unorganised, unprofessional and irresponsible. Cannot imagine what kind of service I would receive if I rent through them.
I would recommend people avoiding it unless you want to wast your energy and time. Rent through some other agencies I'm sure you'll get much better service.
Recently had a viewing with an excellent Negotiator called Sarah who is indeed an asset to the team. Very professional, friendly and knowledgeable understanding my remit. Sarah was fantastic and the Lee Office should be proud.
I rang with the simple question of "Do you do probate valuations?" I could not get a straightforward answer. The employee, who had refrained from giving her name, wanted to know my property details, whether I intended selling through them, which road the property was in? On asking again "Do you do probate valuations?" I was still unable to get a straight forward reply. Wouldn't use them for anything after this. As if dealing with Probate isn't upsetting enough.
A big thank you to Chris and Louis at Robinson Jackson Lewisham for helping my partner and I with sorting a mortgage and looking at a property. Very accommodating and willing to help in every way possible.
Ash & Charlie
Moe was very helpful and insightful. Answered every question I had
We purchased our first home through Stanford Estates, and we cannot recommend them, or our agent Michaela Wyles, highly enough. We felt like they treated us and our vendors with equal compassion and respect and did a great job of balancing our respective perspectives and wishes.
We were in a chain of four which had its challenges, and were daunted in general by the complexity of the process as first time buyers.
Michaela was never anything but helpful, supportive, and patient with us and we genuinely felt that the whole office was cheering for us when we completed and got the keys to our first home.
On a personal note we never felt like we were just clients to Michaela; after almost daily phone calls for a monthly or two, we would consider her a trusted friend of the family and will always have room at our table for her.
Hopefully we never EVER have to move again, but if we do, we will call Michaela for sure!!
We sold our flat through Stanfords last year. They provided an excellent professional and personable service throughout the process and are extremely reliable. In particular, Michaela worked tirelessly to ensure our flat reached completion, dealing with queries from all the different parties and keeping us regularly updated on progress. I would recommend the team at Hither Green (Michaela, Alex and Jack) when buying or selling a property in the area. Thanks again guys!!