This review is purely for Amie, who has changed our experience of property management at Leaders. Amie is helpful, responsive and reliable -all you would want in a property manager. She has facilitated an excellent relationship between ourselves and our landlords, even though they live overseas.
Amie is quick to respond and update on matters, when needed and does so in a friendly and helpful way. She co-ordinates communications between tenants, landlords and contractors excellently and seeks win-win solutions. She demonstrates an excellent understanding of the needs of all parties.
She is a huge asset to Leaders, the experience of property management has changed so much since she came on board. We will be sad to no longer be dealing with her.
1144 days ago
The initial process to viewing and renting house was very smooth but as soon as moved into the property the service was absolutely horrendous and very stressful. Simple requests were refused, we had to chase for weeks and weeks for basic safety/maintenance items to be done that Leaders told us on day of moving in that they wanted to fix. On asking if we could safely store the landlord’s lightshades as we were bumping our heads on them (and to use our own) our property manager told us ‘no’ and that we shouldn’t have rented the house if they were going to be a problem even though they weren’t in place when we viewed the property! We fed back to management several times on our various issues and they couldn’t care less. I would NEVER use Leaders again.
1259 days ago