Fantastic service and help with my recent flat purchase. Particular thanks to Ross Reed & Jack Wilsher who have been friendly and supportive from start to finish – professionals throughout.
Complete and utter time wasters. Was selling my property with Acorn Lewisham and accepted a verbal offer which I asked to be put in writing to me and also buyers details for my solicitor. Had to keep chasing for this and was fobbed off with excuses for nearly three weeks until the agent finally admitted they had no details from the so called buyer apart from their name.
Needless to say I took my business elsewhere.
If you are thinking of selling avoid these at all costs, they acted like a bunch of amateurs.
Recently had a viewing with an excellent Negotiator called Sarah who is indeed an asset to the team. Very professional, friendly and knowledgeable understanding my remit. Sarah was fantastic and the Lee Office should be proud.
I rang with the simple question of "Do you do probate valuations?" I could not get a straightforward answer. The employee, who had refrained from giving her name, wanted to know my property details, whether I intended selling through them, which road the property was in? On asking again "Do you do probate valuations?" I was still unable to get a straight forward reply. Wouldn't use them for anything after this. As if dealing with Probate isn't upsetting enough.
Chris (the branch manager) was very professional from the start. We hadn’t moved for 32 years and so needed his expertise and experience. But it was the whole team who supported us from day 1. We got to know the sales team really well and they always worked around us and our schedules.
John Payne was not the cheapest estate agent in the area, but were by far the best value. When we received our offer they supported us for the best deal and worked with the agents for the purchase of our new home.
Chris and his team, especially Claire, were constantly on the phone chasing both ends of sale/purchase.
We wish to thank everyone at John Payne Lee for giving us such a professional, supportive and efficient sales package and we wouldn’t hesitate recommending you to family and friends.
I would thoroughly recommend John Payne Lee. My wife and I just sold our house through them and they were excellent in pushing the whole chain through and in always keeping us aware of what was going on. I would particularly like to thank Will as he tirelessly pursued our cause over the whole period of the sale. Also manager Chris was very efficient and professional and Clare too was extremely helpful. A great team effort which worked.
A big thank you to Chris and Louis at Robinson Jackson Lewisham for helping my partner and I with sorting a mortgage and looking at a property. Very accommodating and willing to help in every way possible.
Ash & Charlie
Moe was very helpful and insightful. Answered every question I had
We purchased our first home through Stanford Estates, and we cannot recommend them, or our agent Michaela Wyles, highly enough. We felt like they treated us and our vendors with equal compassion and respect and did a great job of balancing our respective perspectives and wishes.
We were in a chain of four which had its challenges, and were daunted in general by the complexity of the process as first time buyers.
Michaela was never anything but helpful, supportive, and patient with us and we genuinely felt that the whole office was cheering for us when we completed and got the keys to our first home.
On a personal note we never felt like we were just clients to Michaela; after almost daily phone calls for a monthly or two, we would consider her a trusted friend of the family and will always have room at our table for her.
Hopefully we never EVER have to move again, but if we do, we will call Michaela for sure!!
We sold our flat through Stanfords last year. They provided an excellent professional and personable service throughout the process and are extremely reliable. In particular, Michaela worked tirelessly to ensure our flat reached completion, dealing with queries from all the different parties and keeping us regularly updated on progress. I would recommend the team at Hither Green (Michaela, Alex and Jack) when buying or selling a property in the area. Thanks again guys!!