I cannot recommend Ross Reed at Acorn Lewisham enough. We had used other agents to try to sell our property previously and found the experience extremely frustrating. We constantly felt like we were chasing the other agents for updates and were left in the dark on when and if viewings would take place.
Things was completely different with Ross. He was so on the ball and had more people through the door in the first week than the other agents had in previous 3 months. He kept us up to date throughout and his communication once we found a buyer was excellent.
We would use Acorn and Ross again in a heart beat.
Complete and utter time wasters. Was selling my property with Acorn Lewisham and accepted a verbal offer which I asked to be put in writing to me and also buyers details for my solicitor. Had to keep chasing for this and was fobbed off with excuses for nearly three weeks until the agent finally admitted they had no details from the so called buyer apart from their name.
Needless to say I took my business elsewhere.
If you are thinking of selling avoid these at all costs, they acted like a bunch of amateurs.
From first meeting with Steve, the branch manager, to Alex, our agent and onto Nicola, responsible for communication between offer and exchange, the service has been top notch. I rarely leave reviews as too often service levels in UK aren't what they should be - not so Winkworths Blackheath. Totally professional, friendly and communicative even when not good news at times. The whole team worked hard to get our sale over the line and went beyond anything I've seen from any other agent in the past - and I've bought and sold a few houses over the years. Thanks guys - a great job.
A Google User
The rental department is absolutely unprofessional and utter rubbish. The agent and I have arranged a day to view different flats in the morning. I have someone to look after my child because the agent told me he can't drive around to show me flats with a child in it as his insurance is not covered.
So the agent didn't turn up at the end without notifying me in advance and his colleague told me the viewings booked are not on the diary so they can't take me to view the properties because they have are 'short of staff' and 'busy'. I ended up wasted my time and money travelling and childcare because of this very rubbish and useless agent.
Very unorganised, unprofessional and irresponsible. Cannot imagine what kind of service I would receive if I rent through them.
I would recommend people avoiding it unless you want to wast your energy and time. Rent through some other agencies I'm sure you'll get much better service.
I cannot recommend the KFH branch in Lee high enough, I had never sold a property before but from the start Sinead was a great help and the team made the whole process as smooth as possible when doing something like this. Thank you again guys and I hope to do business again soon.
I rang with the simple question of "Do you do probate valuations?" I could not get a straightforward answer. The employee, who had refrained from giving her name, wanted to know my property details, whether I intended selling through them, which road the property was in? On asking again "Do you do probate valuations?" I was still unable to get a straight forward reply. Wouldn't use them for anything after this. As if dealing with Probate isn't upsetting enough.
I've been really pleased with Robinson Jackson so far. Cheryl and Matt have both been really helpful and cheerful-I'm pretty sure getting my offer secured would have been a lot more emotional without their support! Five stars all round; will certainly use them again in the future.
Moe was very helpful and insightful. Answered every question I had
Roberta in Mann/Lewisham have amazing customer service! She always kept me updated and search for me the best properties in my budget. She always contacted me if I didn't have time to contact her, but she never been too much! I wish all the agencies being like this!
Mann has provided me a great service throughout the whole buying process. Tom & Clive indeed are very helpful & professional sales, Tom has recommended the Flat I have bought, and it's a warm & lovely Home.
We bought our first home through Stanford Estates a few months ago and were really impressed with the level of service we received from Jack Lowis and the rest of the team. Jack was always happy to help and did a great job of guiding the process through to completion. Thanks!
I recently sold my property on Manor Park through the guys at Stanford Estates and I have to say they were a pleasure to deal with. The whole team were incredibly helpful throughout the process and were always on hand when needed.
Highly recommend to anyone looking to sell or buy in the area.