Got lots of support in a very diffucult time, when I had to leave my apartment unattended. I doubt any other let agent would have agreed so much extra support for nearly no charge, and in any case they were flexible to accomodate my requests. It's seldom to find a let agent who is sympathetic, professional, but also firm with misbehaving tenants at the same time.
9th May 2021 (23 weeks ago)
Avoid at all costs, particularly if you are a student. Nevin & Wells are rude, unhelpful and exploitative. At one point they tried to switch our energy supplier to a more expensive option (Glide), despite us being in charge of the bills. Attempts to contact them about this legally grey issue were ignored.
Their fees were very high and better options can be found elsewhere.
Edit: In response to the reply below, I'd like to add that the emails I received after posting this review were highly unprofessional and contradictory. At the end of the day, the only way Glide could have got all our details was through Nevin & Wells. The attempts to bully me into removing this review only highlights the exploitative tactics of this company.
16th Sep 2020 (1 year ago)