Tommy was always available at any time of the day to offer advice and provide an update. We had some issues with another agent but once we spoke to Tommy we felt like we were in safe hands and decided to switch to Gibbs Gillespie. Tommy kept us informed and helped to make the process as smooth as possible.
I have rented 2 properties really good and return your calls and full of promises until you sign and hand over your deposit.
The first property I moved into was dirty and needed painting I was told it would all be sorted out I had to pay a decorator to paint the lounge and bedroom we could not move in for a week when we checked ou they charged me for 2 light bulbs and cleaning as they were selling the property.
The property I have now moved into the washing machine isn't working properly so my wife has to go to the laundrette and we have other problems but looks like I will have to pay for them myself.
From start to end, the staff was invariably helpful, competent, easy to reach, very friendly and positive. We were first time buyers and weren't aware of the process; Ben was always very responsive and went the extra mile in order to complete the process in time and to ensure that both us and the vendors are satisfied with this deal. I couldn't recommend the company more! A great big thank you!
After listing a property with Martin Flashman, who had tied me into a 6-MONTH contract, I found it to be a very disappointing service. After 2-months on the market they got me an offer of £200k. I told them that was so insulting that it didn't deserve a reply, and when I spoke to Martin Flashman to ask why they would encourage such a low offer, his reply was that I can go and list it with someone else if I want to, but he has a 6-month contract and if I sell it through someone else, I'll be paying 2 estate agents fees. I waited for that contract to expire before I sold the house in Feb, 2010 through Gascoigne & Pees and they found me a buyer who met the full asking price of £250k within 2-weeks!
I had bought through Martin Flashman before and I generally value the idea of dealing with small businesses because I appreciate being able to speak directly to the boss. However, these are not the sort of folks I'd advise selling through, not if you want either a fair price, or a timely transaction. I can only speak for myself, but I will never sell through MF again, and I can't say I found Mr Flashman to be the sort of person I'd want to be dealing with ever again.
Had a great viewing, and would like to highlight that the individual named Emilio carried a superb work ethic. He was very helpful and went above and beyond to provide an excellent customer experience. I feel like he should be rewarded and noticed for his performance.
Extremely dissatisfied with my service from haart, they fail to email even when they claimed they will. When they do reply it's only after you have reminded them to 3x after and no one seems to like helping here they just pass you around the offices colleagues instead of dealing with the problem themselves. Which leads to the problem being unsolved.
Please do not trust 5 star ratings. They are from those who work at the agency. I can recognise names from the tons of email addresses they gave.
We decided to market our house both for sale and to rent due to moving abroad. Having tried with another agency locally first, we came to Curchods and felt very reassured from the beginning with the professional advice and process. The big one for us was communication about viewings and feedback, which was very prompt and useful. We successfully let our house to a high-calibre tenant and would highly recommend Curchods both on the sales and lettings side.
I couldn't have been more impressed with Jake. From the viewing on a Friday evening which made him late for a night out with his mates, to keeping me informed throughout the process. Constantly available, even on his holiday. He is clearly and all round top guy, really easy get on with and very knowledgeable. As a Director at a well known estate agency in London myself, I'd like to say I'm a good judge...I haven't seen many better than this guy. One to watch.
Honestly the most helpful estate agents we have ever had the pleasure in dealing will. Dan from lettings has all the time in the world to sit down and talk to you and explain things to you. Would highly recommend this estate agents to anyone looking to rent/buy in the surrounding area.
They will let a property next to you to tenants with antisocial behaviour issues, and overcrowd it ( 8 people living in a 3 bedroom house) they will then tell you "with the best will in the world the number of tenants cant be controlled" ermmmmmm. Contracts? Property management??? Not difficult is it. They ignore pleas for help and emails and will devalue any property next door!!!! Police are constantly here and I am not calling them out... shows how dangerous these people are. Warning if you see a SJ Smith board go up next door, this is bad news for home owners!!! My life has been a living hell for the last year because of them!!!!!! I can hear the tenants in your property smashing the doors and floor right now. They do it constantly, I hope they wreck it then you might bother to do a background check on tenants next time. Classic greedy dismissant estate agents!!!
Great service from Frost, professional from start to finish, particular thanks to Nicola Thornton, who dealt with my purchase.
Went to view a property marketed by the Frost Partnership today on Arthur Road, Windsor after traveling from Ealing. I arrived 45 minutes early and called the agent to confirm the viewing. 30 minutes later I was called and told that an offer had been accepted and the property was now sold. 1). There was no intention of meeting me at the property and it completely wasted my time 2) If I was selling the property and I had two prospecting buyers in the Market i would be looking for the best offer. Something that that Frost Partnership sales team didn't have the patience to test today. I would never buy with an agent that wasn't respectful of time nor sell with an agent that wasn't willing to do the due diligence to get me the best offer possible.