I had so much support from staff at Broads that I was so pleased I had put my property for sale with them. I highly recommend them to anyone thinking of selling their flats/houses as they will not get a better service from any other estate agent.
I tried to sell my property through Broads and ever since I had listed the same ,havent even had an email or a phone call of the progress, very poor communication, very unsatisfied with their service & turn around time.
An excellent service from Sophie and the team from beginning to end. We were previously with another Estate Agents for almost 9 months without any success. But Sophie and her team from Viewing to Completion, kept us up to date and informed throughout the process. Made a dream come true for us, whilst providing excellent service in a professional and honesty manner. Happy First Time Homeowners :)
Kwame, Grace and Baby Analise
I have rented 2 properties really good and return your calls and full of promises until you sign and hand over your deposit.
The first property I moved into was dirty and needed painting I was told it would all be sorted out I had to pay a decorator to paint the lounge and bedroom we could not move in for a week when we checked ou they charged me for 2 light bulbs and cleaning as they were selling the property.
The property I have now moved into the washing machine isn't working properly so my wife has to go to the laundrette and we have other problems but looks like I will have to pay for them myself.
A* recommendation for the whole team at Martin Flashman. We bought our house from them and had an incredibly professional and friendly service throughout - I always felt in good hands and they managed my expectations brilliantly. Having dealt with many estate agents in the last few years I wouldn't say that about many. MF definitely changed my mind about estate agents in general! Thanks Ben and team, we'll be back one day
After listing a property with Martin Flashman, who had tied me into a 6-MONTH contract, I found it to be a very disappointing service. After 2-months on the market they got me an offer of £200k. I told them that was so insulting that it didn't deserve a reply, and when I spoke to Martin Flashman to ask why they would encourage such a low offer, his reply was that I can go and list it with someone else if I want to, but he has a 6-month contract and if I sell it through someone else, I'll be paying 2 estate agents fees. I waited for that contract to expire before I sold the house in Feb, 2010 through Gascoigne & Pees and they found me a buyer who met the full asking price of £250k within 2-weeks!
I had bought through Martin Flashman before and I generally value the idea of dealing with small businesses because I appreciate being able to speak directly to the boss. However, these are not the sort of folks I'd advise selling through, not if you want either a fair price, or a timely transaction. I can only speak for myself, but I will never sell through MF again, and I can't say I found Mr Flashman to be the sort of person I'd want to be dealing with ever again.
I sold my property via Orchard Properties Services a while back, and dealt with Caileigh Murphy. Caileigh managed the whole process very smoothly and was extremely professional throughout and I'd definitely recommend her to anyone selling or buying a property in the Ickenham/Harefield area.
We recently sold a house through Orchard and I would happily recommend them to others.
The brochure that was prepared to sell our house was professionally done and of a high quality. I felt the photos showed the house very well and the description was accurate. I was very surprised when I was shown the first draft as I did not have any comments or suggested edits. Great work!
Our estate agent was very polite, professional and easy to communicate with (by both phone and email). When he was out of the office, there was always somebody else who was available and able to answer any questions. Feedback from viewings was informative and provided in a timely manner.
I was particularly impressed by the strategy that was developed to sell our house. To give you some background, we had been trying to sell our house for months with another estate agent and had been unsuccessful (please see my other reviews). Because of this, I thought we would struggle to sell the house after switching to Orchard. However, Orchard were confident they could sell the house within 4 weeks. Well, they did in within 2 weeks and we received multiple offers. They had also laid out a plan which re-assured me that if the offers didn’t come in, they would be able to keep generating interest in the property.
The only negative criticism I have relates to a point when our buyer had problems with their sale. This is perhaps a personal preference, but when something goes wrong I want to know about it immediately. However, Orchard didn’t communicate the issue until after it was resolved. I can understand this approach but it was not my preferred method.
The best estate agent I’ve ever dealt with. Tom, Will and Ollie were so accommodating with the many viewings we booked and assisting with any queries. They were straight to the point, consistent and knowledgeable.
I’m all moved in and loving my new house, thanks to the team at Gregory Brown in Staines!
Appalling management of property, had several tenants over the years but each time the agent never pursued damage or cleaning of property - terrible service, do not recommend, find a tend by yourself and don't pay them the money as you are flushing it down the drain. They don't take tenants to arbitration and they don't withhold deposit for damage/cleaning.
Family run business who really care about their customers. Great service. Highly recommended.
I originally used Roberts Hunt to advise and arrange my first mortgage, 5 years later and I have used them multiple times and recommended to friends and family. A really great service, Graham and the team are always on hand to provide advice and a helping hand. I cannot recommend highly enough. thanks Graham!