Thank you to Sandra & the Greg James team for making our selling experience a smooth one! I can't thank Sandra enough - she was super responsive to calls/emails throughout the entire process which was incredibly refreshing, and understood the stresses we had of selling during a pandemic with a toddler and a newborn! She was one of the few people we were dealing with (multiple solicitors, developers, etc) who would let us know exactly what was happening - even if that was sometimes to say there was no update! She also did a great job with viewings and accommodating as best as she could around our work/childcare restrictions. When Sandra was on holiday for a week, Connor & Jon did a great job at covering for her and keeping us informed. Overall, very happy with the service and I would highly recommend Sandra & Greg James.
68 days ago
Condescending and unprofessional.
I recently contacted Greg James Estate Agents about viewing a property. I was asked to provide personal details other than my full name, email address and mobile number (which they already had) and when I politely questioned why it was needed for just a viewing only, I was met with sarcasm. (No other estate agent I have dealt with in the past have asked for this information at this very early stage, so it was a genuine question and I made this very clear.)
I would highly recommend AGAINST using this estate agent; the correspondence I received was unprofessional, filled with spelling and grammar mistakes and the managers obvious attitude was apparent. I no longer felt comfortable meeting up for a viewing because of the hostility I recieved, so I cancelled and was told "don contact this company again" (assuming they meant "don't"). The topic of abduction and murder was also brought up in the same email, which is highly unprofessional.
As a respected businesswoman, I have advised all of my colleagues to avoid using this agent, and I will continue doing so in the future. At no point did I actually say that I wouldn't send the requested details and I would have happily provided them if I wasn't mocked for asking a simple question. However I am very happy in the knowledge that this company doesn't have my address, as I wouldn't feel safe in my current home.
639 days ago