Incredibly good service from Joe and the guys - gave great advice and were very professional. They did everything they said they were going to do, when they said they'd do it. By far the best service I've had from an estate agent and I've bought, sold and rented many times. Would highly recommend.
1385 days ago
Very unprofessional people.
Spoke with a lady to book a viewing for 11am. I get at the property, the gentlemen who lived there was kind enough to show me around as the agent wasn't there. After the tour, I check my confirmation E-Mail, she booked for 13, time which I would have been at work, as I told her on the phone.
I call the agency after, to let them know I will take the room, same lady answers and she tells me that they will send an E-Mail with required documents.
As the day passed, I received nothing.
Next day, early morning, around 9, I start calling the agency, 2 hours later, some bloke answers. While I explain him the situation, he puts me on hold while he checks, whatever he has to check.
After some minutes the call ends, and a mobile number calls, it was the bloke telling me how I cannot rent because the insurance company the landlord selected cannot insure me because I am self employed for less than a year and how sorry he is that i didn't get the room and if they have something else they will contact me.
This is my experience.
If you want people that "listen" to your needs, that keep you updated and that call you on mobile, because the landline might be recorded, in order to give you "scuffed" reasons on why you can't take the room, AbbeyProperty is the one to chose.
636 days ago