I have worked with Abel from Foxtons, Islington for the last two properties I have rented. When the time came to look for a new place last month I did not even consider using another agency. I sent him my requirements and he had viewings set up that same day - I had a new place locked down within the week. Really professional service, I was really happy with the results - nothing was too much trouble. I recommend contacting Abel if you’re using Foxtons in Islington!
Absolute dire company. They have rented a small room with multiple occupancy and have failed to meet their legal obligations. The rented flat in question has leaked into our property three times in 6 months! Our ceiling has come down twice. They have failed on all fronts to look after their tenant and landlord’s interest. They have taken large deposits and failed to return fees. Foxtons you are breaking the law and should be prosecuted for failing to meet basic legal requirements. Daly the so called property manager is always away when you need to speak to him. He laughed in the face of a young female tenant who went to complain about her boiler and no water for over 10 days. SHAME ON YOU! Mr CEO you need to get a broom and clear your substandard staff and services out. DO NOT USE THIS COMPANY they will abuse you and take your hard earned cash!!!!!
I am so impressed with Peach. They have a thorough and realistic knowledge of their market and have been a joy to deal with - straightforward, professional and have made the whole process as smooth and easy as it should be (but so rarely is). When both the landlord and the tenants are singing your praises and telling other people to use Peach then you know you are onto a good thing.
I was so shocked by the unscrupulous and bullying tactics of bigger names when I last needed an agent and very glad to have been looked after Peach for a very reasonable fee.
Recommended without reservation.
Let a property to me knowing that that pipes were leaking in the flat and that renovations were due to happen during the tenancy but failed to mention the extent of those repairs. They were never in the office when needed and as things went sour with the landlord (who was also absentee) due to the issues around their contractors and the landlords insurance problems, they were unavailable. Worst 6 months of my life was spent in a flat let by this crew.
Daniela is very professional and helpful. I would highly recommend her and her team. She is always there to answer queries, in a kind and efficient manner.
Terrible experience, really the worst service you can receive. The language we were spoken to was absolutely unacceptable.
Reiss Stuart, who was our agent, was rude, unresponsive, gave us vague answers, kept changing the price, was uncomfortable and rude when we asked questions. We were given incorrect breakdowns of our costs. The issue that raised because of that was blamed on the tenants with emails using unacceptable language. This happened 2 days before the move in, causing a delay in the move in. Due to this one of the tenants had to stay in a hotel until we could move in as she has moved to London from America.
Long story short, the agency is terrible, I wouldn't recommend it, the service doesn't get better after you move in either. Every month so far we have been questioned by our landlord whether we have paid full rent (which we always have, on time as well) as he wasn't getting the full rent. Save yourself from the stress.
My wife and I have relocated from Los Angeles recently. We were looking for a flat in Clerkenwell and approached Eriselda at KFH. She immediately sprang into action and showed us two very nice flats on the same day. Since we had a short time frame we were very grateful for the speed and efficiency of her service. She was very friendly, helpful and understanding of our requirements for which we were very grateful.
Tom conducted a professional and efficient viewing at property which satisfied my search criteria including style, location and amenities. Tom had a good understanding of the history and details of the property and was able to explain me the landlord needs as well. In the future I would not hesitate in contacting Tom as he clearly understood what i was looking for.
Claire was absolutely amazing! My first property fell through the day I was due to move in, despite a lot of hard work on her end. Knowing I was under time pressures to find somewhere to live, Claire found me a flat that is in many ways better than the one I originally had. She met with me on her day off to show me the new flat, kept me up to date around my work schedule and nothing was too much trouble for her. I honestly haven't experienced a letting agent with as much care and dedication as Claire and I wouldn't hesitate to recommend her or Ludlow Thompson to anyone, landlord or tenant, looking to rent.
Very disappointed with this branch/ company and thoroughly advise against using them. We were moving into a really lovely property nearby under the assurance we would be signing on for 36 months with an 18 month break clause only to find on the day we were moving in that this had not been included in the tenancy agreement. Instead the agreement had been downgraded to 24 months without telling us. When we brought this up with Ludlow Thompson, sharing with them all of the correspondence we’d had with them clearly promising a 36 month contract with 18 month break clause, they have completely ignored us and offered no assistance or even an apology for their error/ bare-faced lie.