I contacted the Islington branch of KFH recently and they were extremely informative and helpful. Carla was on hand to answer all my questions and Esme explained the whole process from start to finish. Great agents
The agent didn’t turn up to show us the flat or bothered calling to cancel. Unprofessional to say the least. Maybe they provide a better service to sellers but for prospect tenants this is the kind of service I got
Chesterton Humberts in Islington are great. Finding a flat was quick and painless. I am still in the flat Chesterton Humberts estate agents found for me, however, I am looking into another property because I considering moving to a bigger flat. If I do, I will most certainly use Chesterton Humberts!
Ina who looked after my purchase in 10/17 was so assertive and efficient. She negotiated well and worked quickly to get me the result I wanted. She was helpful, personable and friendly throughout the purchase which is a notoriously stressful experience and she comes with my highest reccomendation x
If you are student, avoid this company at all costs. They will leverage the fact that you know little and pressure you into making terrible decisions.
We were first in contact with Nicola who seemed very nice at first and very helpful, and reassured us that while putting down a holding a deposit of £1,300 "If both parties do not reach agreement, you will receive the full refund".
She sent me the contracts and rushed me to sign the document ASAP as the property could go within a day, and I missed the detail that only if landlord declines offer, then we can get our deposit back. Signing an original contract all of the sudden she calls back saying landlord has made a mistake on putting the wrong price.
And we negotiate for a middle ground which the landlord DECLINES. Then all of the sudden Nicola goes out of her way and accepts an offer from landlord without our consent. We go to sort this situation out directly to their offices meeting Nicola and Anthony, who give us some extra deals and make us feel like idiots, saying that they're already paid extra to landlords and that we're being a pain.
We eventually accept and mistakes happen on our behalf, but after we accepted that we've lost our deposit and we inform we no longer want to partake in any deals. They would not stop ringing or offering us deals through emails and constantly trying to use our already invested deposit to emotionally leverage us into more terrible decisions. It took a "strong" email from me to finally stop them trying to get through.
Their strategy is to manipulate and pressure students into shoving their deposit, so that when they realize it's a terrible decision it's too late and they have to grudgingly take the offer.
We would highly recommend Hastings International, London Bridge. They were so helpful, constantly kept us updated and were just a pleasure to deal with throughout - particularly Lee Mac who was always so helpful and enthusiastic. They made the whole process of moving, very easy and simple, we can't thank them enough......10/10! Thank you!
I have been a tenant with them. They were really a poor managing agency. Very rude, prone to take money from you and blaming you for anything.
Unfortunately when I became a landlord, I had the weakness to let them rent my property because I was short of time.
They are absolutely incompetent. They have charged me for some safety work which has never been done and it took me 6 months for them to recognise their mistake and to give me the money back.
They are very poor responders to email or phone call.
The worst came when my tenants wanted to move out. They have lost the set of keys they were holding so no prospective tenant could visit the flat.
They don t organise the inventory check out for you which make it very stressful for a landlord living abroad.
Now they want to give me back my deposit 3 months after my tenants have moved out to make sure that they have sufficient fund !
Tenants and Landlords, don t use Hastings International in London.
They are completely incompetent and unethical.
Hamead was very easy and professional to deal with. Never wasted my time showing properties that didn’t suit. Very happy with the service and would definitely recommend
We all know that dealing with real estate agents (mostly) are a struggle, but J. Lord Islington just took the price of the worst one. Looking for an apartment to purchase, and did specifically asked them to send me an e-mail instead of calling me during work hour. Unfortunately they did not respect my wish (multiple times) and when asking them to stop calling during work hour they came with the a witty comment that they don't have a computer and that is the only way to reach me. Ridiculous. Asked them to remove my contact name (That I didn't get a reply for either) and will not recommend them.
Knight Frank in Kings Cross are quite exceptional estate agents, I cannot recommend them highly enough. Mark Batty and his team, plus Sophie Cook, were fantastic looking after my search. I was incredibly impressed with lettings negotiator Mark Johnson who had endless advice, knowledge of the area, and patience with my search. They offer a world class service in terms of care, diligence, passion, and impressively high professional standards. They are in a league of their own and I'm so glad I chose them. My apartment search could not have been in finer hands.
They had no patience for me because of my accent and pretty much told me sorry leave..