I sold my property through Lulow Thompson. Given the tough market conditions I think the guys were very hard working to ensure i received a competitive offer. Their marketing campaign and pursuit of potential buyers ensured my property ensured my property sale went through. I think just advertising on rightmove doesnt cut it in this environment, and I would not have got the best potential price or the same number of views
During the actual sales process there were a few stumbling blocks which they worked hard on to resolve.
All in all very professional and hard working service.
8th Nov 2018 (2 years ago)
Terrible experience, really the worst service you can receive. The language we were spoken to was absolutely unacceptable.
Reiss Stuart, who was our agent, was rude, unresponsive, gave us vague answers, kept changing the price, was uncomfortable and rude when we asked questions. We were given incorrect breakdowns of our costs. The issue that raised because of that was blamed on the tenants with emails using unacceptable language. This happened 2 days before the move in, causing a delay in the move in. Due to this one of the tenants had to stay in a hotel until we could move in as she has moved to London from America.
Long story short, the agency is terrible, I wouldn't recommend it, the service doesn't get better after you move in either. Every month so far we have been questioned by our landlord whether we have paid full rent (which we always have, on time as well) as he wasn't getting the full rent. Save yourself from the stress.
4th Apr 2018 (3 years ago)