Highly recommended! Fantastic service from start to finish.
We had problems with the chain below being managed by one of the big estate agent chains. Alex from Courtney Green managed the whole chain of 4 buyers and their solicitors to fill the gap left by the other agent. If it wasn’t for Alex’s determination and dedication the chain would have collapsed. We sold for the right price in this tough market. All the team are friendly and you feel they know you personally. Thank you Courtney Green, you went the extra mile and more!
881 days ago
Be careful with these estate agents! I would like to share the bad experience I have just had with Courtney green.
After the check out inventory, the landlord asked up £900 to cover various costs. Most of the costs were around general wear and tear like marks on the walls, a few scuffs in the carpet. The check in report was very vague but when it came to the check out they were thorough. Unfortunately, we didn't take note of every single detail and they took advantage of this. It eventually went to a dispute and we managed to keep a good part of our deposit.
Courtney green were never open about who they represent. Told us they represented both landlord and tenant. However in a dispute they were completely representing the landlord, even did the landlords case. They also advised us the landlord was being reasonable. If we had heard them we would have lost a huge chunk of our bond. Used our case to lodge the dispute and countered our arguments in the dispute application.
If you use Croxley Green make sure you are properly advised about your rights, independently from them and take note of every mark on floors, walls, garden condition. Our house was professionally cleaned every week, no shoes policy in the house, but they still managed to take money from our bond. They seemed very experience around disputes and know what to say to make landlord more favoured.
We don't want anything to do with them, ever again.
1401 days ago