Jodie has been nice and quick. She was available to answer to my question the evening afterwork which was helpful. And the flat we have from them is really nice and cool!!
It was going so well for a couple years.
Now our property management agent is shirking us off with emails which include hollow assurances and smiley faces (-which I usually enjoy, but not in response to serious complaints about rats and broken toilets..) and asking us as tenants to supply information on neighbouring flats that they should hold as a professional duty.
I am happy to change my review @blakestanley in the event of some action - until recently we have been satisfied. These glossy-faced empty emails we get in response to complaints which lead nowhere have led me here and you to a 1-star review. What is your job?
We worked with Alex Leigh in the Islington office and found him to be helpful and accommodating. Whilst he technically represented the sellers (and we were the buyers) he went above and beyond to move the whole process forward expeditiously.
I am writing this from a buyers perspective. We found our interactions with Foxtons Islington to be insincere and at times untruthful. The untruths were not recognised immediately but on second reflection the facts did not add up. The method of communication was always over the phone even when email was pointed out as a preference for us. This further added to distasteful sales tactics used because it enabled them to leave no record of what they were doing. When the regulations increase in this area to become more stringent a lot of the sales techniques used by Foxtons will be defunct and they will be unable to carry on using them. Out of all the estate agents we had interactions with during this property purchase, Foxtons were the most 'shark' like.
The lovely people at Hamptons Islington have provided me with two sets of hassle-free tenants, both giving an excellent rental return.
Their enthusiasm & knowledge of the local & international market is invaluable in securing the right people into your property, they have contact with relocation agents & overseas clients that guarantee above expectation results.
When the time came to sell my property, Hamptons sales did an excellent job in realising a superb price for my flat.
I would not hesitate to recommend Hamptons Islington as agents for your property.
We first tried to let our house in De Beauvoir Town with another agent and failed miserably. Hamptons were our second choice but the contrast couldn't have been greater.
Everything they have done has been outstandingly professional. For instance, they always respond within hours to any concerns we might have.
Most important of all, within weeks they found us the ideal tenant.
I can wholeheartedly recommend them to other landlords looking for an agent.
I lost my partner, ended up sick, had to give up work. Keatons were so supportive and helped me achieve a fantastic sale to move on. You are a wonderful team and I will always be grateful.
Initially, I had a decent level of service - valuation and photography went well.
Inevitably, as soon as we agreed to go on with Keatons we were left in hands of junior sales team who simply didn't add anything in terms of sales skills. Overheard dreadful blind alley sales speak and otherwise subdued delivery.
Negligible communication throughout. Evidently a substandard database of viewers compared with Foxtons and others.
Really think the House Simple/ Purple Bricks platform model is going to cut in half the number of houses sold by agents if this experience is anything to go on.
Chesterton Humberts in Islington are great. Finding a flat was quick and painless. I am still in the flat Chesterton Humberts estate agents found for me, however, I am looking into another property because I considering moving to a bigger flat. If I do, I will most certainly use Chesterton Humberts!
Very professional and competent service, highly recommend the team. The transaction happened very quickly and I was kept well informed through the whole process.
Thrilled with the support and service from Jodie and her team. Selling my house was a big change and they were with me every step of the way.I got much more than I expected from an Estate Agent. 10/10!