We worked with Alex Leigh in the Islington office and found him to be helpful and accommodating. Whilst he technically represented the sellers (and we were the buyers) he went above and beyond to move the whole process forward expeditiously.
Just awful experience. I need to find a property within 3 weeks. I met Antoinette. She told me that she can't send me pictures of the properties and I need to see for myself. That I don't know if I would like something unless I see it. Very rude! She told me to go on Zoopla to look at pics. How unprofessional! What are they paying you for?? Then she just left without saying goodbye.
The lovely people at Hamptons Islington have provided me with two sets of hassle-free tenants, both giving an excellent rental return.
Their enthusiasm & knowledge of the local & international market is invaluable in securing the right people into your property, they have contact with relocation agents & overseas clients that guarantee above expectation results.
When the time came to sell my property, Hamptons sales did an excellent job in realising a superb price for my flat.
I would not hesitate to recommend Hamptons Islington as agents for your property.
We first tried to let our house in De Beauvoir Town with another agent and failed miserably. Hamptons were our second choice but the contrast couldn't have been greater.
Everything they have done has been outstandingly professional. For instance, they always respond within hours to any concerns we might have.
Most important of all, within weeks they found us the ideal tenant.
I can wholeheartedly recommend them to other landlords looking for an agent.
I lost my partner, ended up sick, had to give up work. Keatons were so supportive and helped me achieve a fantastic sale to move on. You are a wonderful team and I will always be grateful.
Initially, I had a decent level of service - valuation and photography went well.
Inevitably, as soon as we agreed to go on with Keatons we were left in hands of junior sales team who simply didn't add anything in terms of sales skills. Overheard dreadful blind alley sales speak and otherwise subdued delivery.
Negligible communication throughout. Evidently a substandard database of viewers compared with Foxtons and others.
Really think the House Simple/ Purple Bricks platform model is going to cut in half the number of houses sold by agents if this experience is anything to go on.
Chesterton Humberts in Islington are great. Finding a flat was quick and painless. I am still in the flat Chesterton Humberts estate agents found for me, however, I am looking into another property because I considering moving to a bigger flat. If I do, I will most certainly use Chesterton Humberts!
"We had a great experience finding our home with Hunters on Church Street." Irfan helped us with every single detail and always give the information that i requested on time.
Debora Melo Domingos
Lettings: Incompetent from start to finish, avoid at all costs.
I don't usually write reviews but felt so strongly about how bad Hunters are as a letting agent that wanted to share our experience to help warn others. My wife and I are landlords ourselves but had to move into rented accommodation for a short period of time. We would be ashamed if our tenants were treated the way we were by Hunters.
A brief summary of our issues are below:
- Entered our property without permission - tried on another occasion and we only found out as we were in
- Failed to provide a valid gas safety certificate
- Needed to be chased multiple times to send a plumber to fix central heating when it was 2 degrees Celsius outside
- When 'plumber' did arrive, he had no tools and asked to borrow a knife to repair boiler. When he couldn't fix boiler with knife he then knocked on neighbours' door to ask to borrow some tools
- Took 8 weeks to fit a blind after being chased multiple times. Continually changed the time slot for when blind would be fitted. Eventually work was completed late on a Saturday night
- Claimed property had been cleaned to a professional standard at check in when it had not
- Misled about irrelevant clauses on tenancy agreement not being able to be changed / deleted - they eventually agreed to do this when we threatened to pull out of tenancy agreement
- Charged extortionate admin fees at sign-up and checkout fees at end for the privilege of the above service
The majority of our issues were only dealt with once we had tracked down and contacted the landlord directly.
As if to prove just how incompetent they are just one last time, Hunters also contacted me by phone today about fixing an issue with the property...10 days after we moved out.
18 Stoke Newington Church Street, Stoke Newington, London
Location Location have been great from start to finish with our rental. They were sensitive to our criteria and showed us properties that really suited us. Adam and Will were brilliant throughout the application process and really looked after us. Atypical real estate agents in the best way possible.
Jamie helped us in our search for our first home around Stoke Newington and took the time to understand what our property needs were and often showed us new properties before they were fully advertised giving us the best shot at putting in bids. We loved how relaxed the viewings were with him and that Location Location were on top of communications and replying to questions quickly without being overbearing. We viewed a lot of properties through different agents and definitely thought Location Location were the best by a mile and when we look to upgrade in a few years will definitely pick them.