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Homepoint

10 reviews

Closes at 5:30pm

98 High Street, Stourbridge, DY8 1EQ

Homepoint hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Homepoint does have 10 reviews, with an average score of 3/5 If you're looking to sell in Stourbridge, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Taylors - Stourbridge and Nick Hall Land & Estate Agents - West Mids. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 5:30pm
Thursday 9:00am - 5:30pm
Friday 9:00am - 5:30pm
Saturday 9:00am - 2:00pm
Sunday Closed

View all details

Homepoint Reviews (10)

Have you used this agent?

U unknown

been calling for 2 hours and no one is picking up the phone. Unprofessional... Read more

5th Mar 2019 (5 years ago)

S blue

Home Point failed to protect my deposit appropriately for over a year during the tenancy. At the time I discovered this and queried it, I was provided nothing but deceitful and contradictory responses. Home Point eventually protected my deposit and returned it at the end of the tenancy, following numerous emails to them. I feel Home Point are rogue and operate in an unprofessional manner. They charge unfair fees. Such a poor service.... Read more

10th Feb 2019 (5 years ago)

L Fishwick

Really disgusted with the service received after, what we thought, was a fairly smooth 2 1/2 years as tenants ( although slow at sorting none urgent repairs). When it came to the end of the tenancy they didn’t turn up for check out inspection ( despite me speaking to them on the morning about it). Didn’t return any calls about this either on the day whilst we waited at the property for over an hour and a half for them or for a week after the supposed check out date. They then tried to say due to this we could be charged extra rent!! This led to issues with the landlord and deposit being returned - we tried to open a dispute to get our deposit back to be told Homepoint had moved our deposit protection without informing us in 2016!! - despite several requests they would not tell us who they had moved our deposit protection to. It took a formal letter of intent to start court action, plus 4-5 phone calls per day citing legal advice to eventually get our deposit back. By the time the cheque cleared we had waited over a month ( instead of the 10 days) for our deposit back and still do not know if they actually protected our deposit or not ( which is breech of the deposit protection laws so we may still make a claim through court ). Paul runs both Walsall and Stourbridge offices and uses this as an excuse to be continually unavailable - he also stated numerous times our deposit was being sent out and it was not. He says one thing to the landlord and another to the tenant. Our landlord had inforrmed him to return the deposit to us, but he continued to avoid doing so for over a week and then sent a cheque rather than bank transfer. Not trustworthy at all.... Read more

27th Oct 2018 (5 years ago)

A Murphy

At first, my impression of Home Point as a company was not the best. However I met with the branch manager Benito (March) and I have to say my opinion quickly changed. If the company employed staff to the same level as Benito, then there wouldn’t be any problems. I had no business for Benito but I will highly recommend him to friends and family and should I look to sell, Benito will be the 1st person I will call. He has spent most of his time outside office hours, helping me with my investment purchase and has also helped me organise my parents house, so that when the time is right, it will be ready to rent. I can’t thank Benito enough and I hope the right people read this review. Benito, if you should read this- Thank you. Ann... Read more

3rd Jul 2018 (5 years ago)

W Rentals

Been very helpful, Benito has been fantastic and I look forward to seeing Benito at the next Auction. I used Benito to help look for potential investments and he also put me in touch with some great builders. Thank you... Read more

14th Jun 2018 (5 years ago)

J property

Thanks for the help and advice Benito, looking forward to you working with you and hope for another successful investment opportunity . #8%yield ;)... Read more

8th Feb 2018 (6 years ago)

M Property

I don't usually write reviews as I believe if I'm paying for a service, I expect only the best but in this case, the team at Homepoint Stourbridge have gone beyond what I would consider as great customer service. I have a building plot and have almost completed builds for 6 apartments that I intend to rent and I have known Benito for some time, he has been fantastic in advising me along the way with all of my builds. The 2 guys he has working for him seem very motivated and I 100% trust them with anyone I recommended them to. Thanks for the help so far Benito, see you in the summer!!... Read more

8th Feb 2018 (6 years ago)

J Roman

Excellent Service! As a first time tenant the whole process seemed a bit daunting, thank you to Sarah who not only explained the whole process clearly she also kept us updated throughout the whole process. Thanks again!... Read more

11th Sep 2017 (6 years ago)

todd

Scammers they tried to scam my mrs of £180 cash lied about hidden fees and got aggressive when she wouldn't hand over the money. Do not use this company.... Read more

10th Sep 2017 (6 years ago)

B Ansemous

Absolutely disgusting went for my appointment and lied about the time change and a phone call. Rearranged for a later appointment and never even showed up. No courtesy phone call I waited 30 minutes and they never showed up!!!... Read more

11th Jul 2017 (6 years ago)

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