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  1. Home
  2. Homes2Let - Hanley
Homes2Let - Hanley Logo

Homes2Let - Hanley

Opens tomorrow at 10:30am
48 Regent Road, Hanley, Stoke-on-Trent, ST1 3BU
Homes2Let - Hanley hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Homes2Let - Hanley does have 291 reviews, with an average score of 3.7/5 If you're looking to sell in Stoke-on-trent, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Belvoir Sales - Stoke-On-Trent and Reeds Rains - Hanley. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

  • Monday 9:30am - 5:30pm
  • Tuesday 9:30am - 6:30pm
  • Wednesday 9:30am - 5:30pm
  • Thursday 9:30am - 6:30pm
  • Friday 9:30am - 5:30pm
  • Saturday 10:30am - 4:30pm
  • Sunday Closed

View all details

Homes2Let - Hanley Reviews (291)

Have you used this agent?
  1. 58% 5/5 Stars
    58%
  2. 11% 4/5 Stars
    11%
  3. 3% 3/5 Stars
    3%
  4. 1% 2/5 Stars
    1%
  5. 26% 1/5 Stars
    26%
All (291)
Seller (4)
Buyer (2)
Landlord (8)
Tenant (130)
General (147)

Anonymous Tenant

5/5 Stars
Wow. I would recommend for EVERYTHING.... Read more
Tenant
14th Jan 2025 (10 days ago)

Anonymous Homeseller

5/5 Stars
Yes would highly recommend taking a look at what Homes2let have got to offer you. It's definitely worth speaking to them if you have housing difficulties.... Read more
Seller
28th Nov 2024 (8 weeks ago)

M Vasile

5/5 Stars
E o agentie foarte ok... Read more
15th Nov 2024 (10 weeks ago)

M Ike

4/5 Stars
Experience was smooth & speedy, staff were friendly and extremely helpful Knowledge of local landmarks was shared I highly recommend Homes2Let for your next renting solutions... Read more
Tenant
21st Oct 2024 (14 weeks ago)

LowestLimbo

3/5 Stars
Would not release the keys to us without leaving a review on Google as part of "process" would not clarify that they were with holding the keys from us but wouldn't let us sign without leaving a review. Could do with clearer communication, the appointment is to fill out paperwork and maybe a viewing. Getting a place depends entirely on what is available that day and can be highly dependant on whether you have a guarantor. In our case the paper work was almost entirely done in one day the place was cleaned the following day and we signed for the keys on the third. There was pressure to place more (4 more weeks) than the advertised 5 weeks rent up front as our guarantor did not have an income exceeding or equal to 37k. The staff themselves about very pushy leaving reviews. Would be good for the clients to have a checklist of what's needed or what's happening.... Read more
Tenant
17th Oct 2024 (14 weeks ago)

Anonymous Tenant

4/5 Stars
The process could do with clearer communication, the appointment is to fill out paperwork and maybe a viewing. Getting a place depends entirely on what is available that day and can be highly dependant on whether you have a guarantor. In our case the paper work was almost entirely done in one day the place was cleaned the following day and we signed for the keys on the third. There was pressure to place more (4 more weeks) than the advertised 5 weeks rent up front as our guarantor did not have an income exceeding or equal to 37k. The staff themselves about very pushy leaving reviews.... Read more
Tenant
17th Oct 2024 (14 weeks ago)

kabzaify

5/5 Stars
I arrived in morning, got a viewing and my flat same day. They went out of their way for me. So far so good... Read more
24th Sep 2024 (17 weeks ago)

Anonymous Tenant

5/5 Stars
My experience with Hom2let has been nothing short of amazing. Their customer service is excellent, always prompt and responsive to any queries or concerns I had. The team is professional, attentive, and goes the extra mile to ensure a smooth process. I’m extremely satisfied with their service and would highly recommend Hom2let to anyone looking for a reliable and efficient property service!... Read more
Tenant
17th Sep 2024 (18 weeks ago)

O Awosemo

5/5 Stars
I had an absolutely amazing experience with Hom2let. Their customer service is top-notch, with prompt responses to all of my queries. The team was incredibly professional, helpful, and made the entire process smooth and hassle-free. I appreciate how they went above and beyond to ensure everything was handled efficiently. I highly recommend Hom2let to anyone looking for reliable and exceptional service! And the fact that, you do not have to pay deposit made my experience great.... Read more
Tenant
17th Sep 2024 (18 weeks ago)

Anonymous Tenant

5/5 Stars
Very helpful with finding a home :)... Read more
Tenant
29th Aug 2024 (21 weeks ago)

P Coverly

5/5 Stars
Very helpful with helping to find a home :)... Read more
29th Aug 2024 (21 weeks ago)

I Culture

1/5 Stars
Don't pay them deposits or similar things like in advances ,you will lose it .they asked their clients to make a positive review while they are there before they hand over they keys.... Read more
22nd Aug 2024 (22 weeks ago)

A Matter

1/5 Stars
Don't pay them deposit or upfront they are doggy agency,they even don't recognise they live in a English country to follow the law of the country which they live in.... Read more
22nd Aug 2024 (22 weeks ago)

R Deal

1/5 Stars
They told me via call i can check in with £350 to a room but when I come they forced me to pay them £1878 for three month and two weeks.they even did not pay my landlord until he argued with them then they pay him two month and the agency took the rest of my money. Don't pay upfront or deposit to this agency,you are going to lose it and they will not pay you back your hard working money until they get forced by police or other organisations,easily they took my money and they did try to encourage the landlord to evict me because that was the easiest way to not return my money.they will pay the price... Read more
Tenant
22nd Aug 2024 (22 weeks ago)

N Team

5/5 Stars
Good company... Read more
13th Aug 2024 (23 weeks ago)

F Oliveira

4/5 Stars
Great staff, very busy , great at helping me a lot to get a rent as my personal circumstances changed.... Read more
Tenant
7th Aug 2024 (24 weeks ago)

A McLane

1/5 Stars
I rang up this company to see if there was any properties available to let for a friend. Instantly after saying hello the male on the other end said “let me put you on hold a sec”. I have been put on hold currently for 20 minutes. I went in for an interview yesterday and whilst I was sat there I saw the receptionist answer calls and put them on hold because other calls were coming through? it is very rude and very unprofessional. I’ll finish this review with how long it took for them to answer. Currently at 30 minutes and they put the phone down on me. Ringing back as i type. No answer. Trying again. Male answered and put me instantly on hold again I couldn’t even decline the motion. Ive just been told that i’ve been on hold because they were trying to get in touch with the homes department to find out about any available properties but they didn’t mention that when i rang and they instantly put me on hold? but they couldnt get in touch so they’re going to ring me back when they do? didn’t ask for my number only for my name. The whole ordeal has been an absolute joke I don’t understand what on earth is going on surely they’d know what properties are available considering they are the private letting agency but what do i know. Joke of a company.... Read more
31st Jul 2024 (25 weeks ago)

Anonymous Tenant

4/5 Stars
Good experience... Read more
Tenant
31st Jul 2024 (25 weeks ago)

E Kubiak-Goswami

5/5 Stars
Very good experience. Only agency that showed us property and agreed to proceed same day. Saved a lot of time without hassle. Highly recommend... Read more
30th Jul 2024 (25 weeks ago)

R Maolchathaigh

1/5 Stars
Pure scam, tried these only to be messed about. Had to wait 1 hour for my "paperwork" to be generated then told to sit down again. Totally unprofessional they just leave you to sit and wait never getting anything done. The Asian Lad is rude very unprofessional. AVOID THESE SCAMMERS!! I've reported them to council to have their license to operate revoked... Read more
23rd Jul 2024 (6 mo. ago)

Anonymous Tenant

4/5 Stars
Home2 let is my 1 time to use to rent my property. Have to wait long,1 time and 2 time , hopefully all done today if I get the key that mean renting is done in 2 day. Friendly staff.... Read more
Tenant
2nd Jul 2024 (6 mo. ago)

L Apriady

4/5 Stars
Homes2let agency. Is ok, but can be better, the staff friendly, but the wait very long. But the is my 1st so I am not sure. May be have to wait for long time... Read more
2nd Jul 2024 (6 mo. ago)

Anonymous Tenant

5/5 Stars
Absolutely lovely People very welcoming and helpful. I came across Kash, Paul and Habiba a lot and each of them were kind and helpful every time. They helped me with anything I needed help with almost straight away especially Kash and Paul. I Highly recommend Homes2Let for those looking for a place to call home.... Read more
Tenant
2nd Jul 2024 (6 mo. ago)

R Hussain

5/5 Stars
Absolutely lovely People very welcoming and helpful. I came across Kash, Paul and Habiba a lot and each of them were kind and helpful every time. They helped me with anything I needed help with almost straight away especially Kash and Paul. I Highly recommend Homes2Let for those looking for a place to call home.... Read more
2nd Jul 2024 (6 mo. ago)

K Campbell

5/5 Stars
Very help full, found my property and moving in today!... Read more
23rd May 2024 (8 mo. ago)

H Mirza

5/5 Stars
Great help and great support, definitely recommend getting in touch for any property’s, apartments, and homes, best customer service, no time wasted at all, 5 stars all day long... Read more
16th May 2024 (8 mo. ago)

M 786

4/5 Stars
I’ve been happy with their service, I’m getting a place a lot quicker than most of other companies. Definitely recommend.... Read more
8th May 2024 (8 mo. ago)

S Stachera

1/5 Stars
Very bad experience the second I walked through the door. My appointment was set for 12:30 I arrived at 12:15 Filled in the application form Did not get seen until 13:30 Anyway I got called Says on website DSS and no deposit but he proceeded to ask me if I have over 1000 saved up to move in. And got told with my income I'd struggle and he was speaking very loudly. I walked out of there feeling embarrassed... Read more
2nd May 2024 (8 mo. ago)

Anonymous Tenant

4/5 Stars
Very good service we were desperate for somewhere to live.... Read more
Tenant
23rd Apr 2024 (9 mo. ago)

M Hussain

5/5 Stars
had long waiting times but they helped me in a short space of time am so greatful... Read more
18th Apr 2024 (9 mo. ago)

P Wilson

5/5 Stars
"Home2let agency provided exceptional service throughout the entire rental process. Their team was professional, responsive, and went above and beyond to ensure all my needs were met. Highly recommend their services to anyone in search of a reliable and trustworthy rental agency!"... Read more
Tenant
12th Apr 2024 (9 mo. ago)

A MK

1/5 Stars
Very bad service, especially the receptionist. The person who calls us have a impossible accent I think he skips words . Don't deal with this agency go to wards or your move... Read more
21st Mar 2024 (10 mo. ago)

S varghese

1/5 Stars
I recently came across an ad on Gumtree and decided to reach out. After providing my number, I received a call to schedule an appointment for last Monday. Upon arriving at the office, I was asked to fill out a form, only to then be left waiting without any explanation. The lack of communication and professionalism was disappointing. Additionally, witnessing another individual being ignored when requesting their deposit back was concerning. Overall, my experience left much to be desired in terms of customer service and transparency.... Read more
21st Mar 2024 (10 mo. ago)

Anonymous Tenant

3/5 Stars
The process was very pleasant they really help me and my family I recommend it... Read more
Tenant
18th Mar 2024 (10 mo. ago)

X HDR

5/5 Stars
Great staff , they very busy , very happy choosing them , helping me a lot to get a rent as my personal circumstances was difficult to get a rent. They helped me with all process and got my home now.... Read more
Tenant
8th Feb 2024 (11 mo. ago)

M Sabir

1/5 Stars
Stay away from this place(homes2let) he took £500, scam ????????????????????... Read more
18th Jan 2024 (1 year ago)

B Daniel

5/5 Stars
Good service....Good job in getting a rent asap.... Read more
Tenant
11th Dec 2023 (1 year ago)

M Mokogwu

5/5 Stars
It the fastest and most realiable means of renting in Stoke-on-Trent.... Read more
Tenant
5th Dec 2023 (1 year ago)

E Oboite

5/5 Stars
Fast and convenient service... Read more
1st Dec 2023 (1 year ago)

Anonymous Tenant

5/5 Stars
Quick and efficient engagement to ensure customers gets satisfaction.... Read more
Tenant
29th Nov 2023 (1 year ago)

L Lukarast

5/5 Stars
Marvellous and excellent customer care and service.... Read more
20th Nov 2023 (1 year ago)

R phillip

4/5 Stars
Very good, good customer services, helpful and very efficient... Read more
12th Nov 2023 (1 year ago)

Anonymous Tenant

5/5 Stars
Very helpful and nice people.... Read more
Tenant
7th Nov 2023 (1 year ago)

R Sayce

4/5 Stars
Helpfull im hoping as went a week ago to ask for a house to rent????????... Read more
Tenant
5th Nov 2023 (1 year ago)

D Mesbah

1/5 Stars
Form after form after form and wait wait.... Read more
3rd Nov 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
Grate services, highly appreciate and recommend... Read more
Seller
23rd Oct 2023 (1 year ago)

M prayers

5/5 Stars
The manager and other staff were friendly and professional with their customer support... Read more
6th Oct 2023 (1 year ago)

H Family

5/5 Stars
Very helpful the process was quick and staff very helpful will use Homes2let again... Read more
Landlord
26th Sep 2023 (1 year ago)

Anonymous Tenant

4/5 Stars
All staff are very helpful and friendly. A lot of people are coming to them every day and they help everyone. Thank you.... Read more
Tenant
3rd Aug 2023 (1 year ago)

F Vintila

4/5 Stars
The staff was very helpful and friendly. I manage to get a place with them very quick.they did their best which I appreciate so much. Thank you.... Read more
Tenant
3rd Aug 2023 (1 year ago)

G Tide

1/5 Stars
“Started this month and good process so far” > the above statement was my review when I was made to leave a review the day I was picking up the keys to the property. I wish I could go back in that moment, and not signed the agreement. I signed for 6-month contract and paid 4 months in advance rent payments. Having been in the property for 2 months, I’ve requested to end the agreement and to my shock I was offered 1 payment off (from the 6 contract payments) and to vacate the property within the week (so having lived in the property for 2.5 months only) - absolutely disgusted by that offer. The reason for me requesting to leave the property is unfit living conditions - boiler problems causing no heating and no hot water. Out of my 1st 3 months, I’ve had maybe 30 days of problem free living. Apart from that, every 2/3 days the boiler becomes an issue. As of right now, the boiler is not working. I have been trying to get an engineer to visit since 21 June and today is 28 July - still now luck. On top of it, there are other issues such as no bedroom locks, no bathroom locks and again I’m not allowed to do any of this without their permission. It’s been 3 months like this and I still have to complete the 6-month contract with them. I am looking for tenant support and council complain options and preparing for formal complaint to the local council. Cannot honestly recommend to anyone after these experiences.... Read more
Tenant
29th Jul 2023 (1 year ago)

T Carriage

5/5 Stars
Was very nice... Read more
25th Jul 2023 (1 year ago)

F Lady

1/5 Stars
Dirty scamming people, told my partner to view a house to only say on the phone that it was already taken to another, wonder if its true that there was tracffacking in that building dirty is all i can say, home2let if you are reading then be sure I will take you to the papers the radio everywhere to close your down now Your worth no star rating matey!!!... Read more
Tenant
25th Jul 2023 (1 year ago)

A Gál

1/5 Stars
Poor landlord, tells you to view a home after scamming you of 3months rent to then infront of your face give it to another person who only looked in the window Shameful place never go here you will spend move then its ever worth he cares for the 5*ratings never his tentants,... Read more
Tenant
25th Jul 2023 (1 year ago)

G BABATUNDE

4/5 Stars
Not too deplorable... Read more
21st Jul 2023 (1 year ago)

Anonymous Tenant

5/5 Stars
It's kinda cool getting an apartment on space.... Read more
Tenant
21st Jul 2023 (1 year ago)

A Raifu

1/5 Stars
It was horrible and a bitter experience. Guys don't ever rent from this pple. They are tricky, cheat most especially Khasif. They offer bad house service to what they charge. If u have had any tenancy agreement with them pls go back to recheck with what is writing in there and don't ever follow what they tell u with mouth. My £1863 stuck with them. A three month rent by following word of mouth.... Read more
Tenant
13th Jul 2023 (1 year ago)

O Dickson

5/5 Stars
Nice place... Read more
2nd Jul 2023 (1 year ago)

A Sivelle

5/5 Stars
Nice... Read more
27th Jun 2023 (1 year ago)

F Yusu1cb77GYT1XF9AE6GVSSDSPf

5/5 Stars
Understanding,patient and they delivered.... Read more
27th Jun 2023 (1 year ago)

T Muhita

4/5 Stars
Good customer service.... Read more
23rd Jun 2023 (1 year ago)

K Banjo

5/5 Stars
It was nice and easy to get an apartment with homes2let. I appreciate it... Read more
Tenant
20th Jun 2023 (1 year ago)

F Nyamudahondo

4/5 Stars
This was place was a solution to my accomodation problem. I called them and they booked me in immediately. They took me to see the house with their company car. They helped me get the house as soon as possible even before their scheduled time. One stop to all sorts of accomodation??????????? I had my good first agency experience @Homes2let. Good receptionist and good manner of approach. All the staff are ready to help with easy documentation.... Read more
Tenant
1st Jun 2023 (1 year ago)

Anonymous Tenant

3/5 Stars
I think they should work on the wait period it's quite too long. Waiting 6-7hours is incredible.... Read more
Tenant
1st Jun 2023 (1 year ago)

Z Khowaja

1/5 Stars
You get nothing there but they have advertisement as if there are lots of houses available with them. What you get is just disappointment... Read more
22nd May 2023 (1 year ago)

L Ibrahim

5/5 Stars
Great company... Read more
5th May 2023 (1 year ago)

Anonymous Tenant

5/5 Stars
Great service... Read more
Tenant
3rd May 2023 (1 year ago)

A Bashir

5/5 Stars
Friendly and helpful would recommend... Read more
3rd May 2023 (1 year ago)

D Hudgell

1/5 Stars
As part of the tenancy agreement, you have to submit a five star Google review. Definitely legit and above board. Would definitely 1-Star Review again.... Read more
Tenant
14th Mar 2023 (1 year ago)

R Wood

5/5 Stars
Brilliant, helpful... Read more
14th Mar 2023 (1 year ago)

Kurdballer

5/5 Stars
Great service and great help... Read more
21st Feb 2023 (1 year ago)

Anonymous Tenant

5/5 Stars
Greatest agents ever helped so much and put in alot of effort to find us the right place.... Read more
Tenant
21st Feb 2023 (1 year ago)

G Ionita

5/5 Stars
bad agency, be very careful when you sign, they are liars and take advantage, they are able to leave you on the street... Read more
18th Feb 2023 (1 year ago)

M Siriwardana

5/5 Stars
Perfect and Fast Service. Really Appreciated. Very helpful staff.... Read more
17th Feb 2023 (1 year ago)

Anonymous Tenant

5/5 Stars
Well the service was great, very friendly and professional. After experiencing difficulties looking for a house online I didn't expect the type of assistance I got from homes2let.... Read more
Tenant
16th Feb 2023 (1 year ago)

K Noge

5/5 Stars
This was place was a solution to my accomodation problem. I called them and they booked me in immediately. They took me to see the house with their company car. They helped me get the house as soon as possible even before their scheduled time. One stop to all sorts of accomodation... Read more
Tenant
16th Feb 2023 (1 year ago)

V Mdoe

5/5 Stars
Excellent Experience, I would recommend home2Let to anyone looking for accomodation... Read more
Tenant
14th Feb 2023 (1 year ago)

O Lawal

5/5 Stars
The house is good for me and I’m very happy with it thanks... Read more
Tenant
3rd Feb 2023 (1 year ago)

N Mushambadope

3/5 Stars
Their communication is very good. Well done... Read more
26th Jan 2023 (1 year ago)

P Buf

5/5 Stars
Great service as I walked in at random and was shown 2 properties in short notice … recommended!... Read more
23rd Jan 2023 (2 years ago)

A Omowunmi

1/5 Stars
Bunch of liars, they keep posting fake property to rent advert on Gumtree.... Read more
Tenant
13th Jan 2023 (2 years ago)

Anonymous Tenant

5/5 Stars
Overall the staff are very friendly whilst maintaining a professional manner. Very helpful... Read more
Tenant
10th Jan 2023 (2 years ago)

Anonymous Tenant

4/5 Stars
Its all good but appointment time is too long... Read more
Tenant
23rd Dec 2022 (2 years ago)

J Bloor

1/5 Stars
Absolute con artists preying on people in need. They take your fees then when you view a property there are loads of others viewing that property in the same boat as you, all wanting the property. How they choose who gets it I don't know. They will lead to you beleive that once you pay the the fee you are guaranteed a property, this is however not the case at all. I have no idea how they are still in business nor how what they do is even legal. AVOID AT ALL COSTS... Read more
Tenant
29th Nov 2022 (2 years ago)

V Le

5/5 Stars
Very fast proses, recomendd!!!!... Read more
15th Nov 2022 (2 years ago)

M man

1/5 Stars
Dodgey place with dodgey reviews done by staff and friends Avoid this place they will take your fees and give you nothing!!... Read more
7th Nov 2022 (2 years ago)

J Wynn

1/5 Stars
charge to much for not even a 1 bed room flat dont bother going to try and get somewhere with these,they made me and my 65 year old nan sit in there all day most days and kept saying they would be with us shortly its disgraceful... Read more
Tenant
4th Nov 2022 (2 years ago)

A Andreea

4/5 Stars
Many thanks ??... Read more
1st Nov 2022 (2 years ago)

M Das

1/5 Stars
irresponsible customer service and wasted my two hours in their office for nothing.Very bad service I wont recommend anyone .... Read more
26th Oct 2022 (2 years ago)

S Kudita

5/5 Stars
Great Services! Homes2Let is very experienced company with professional service, I absolutely recommend. Thank you.... Read more
Landlord
25th Oct 2022 (2 years ago)

J Callbutt

4/5 Stars
Staff are always helpfull. Maintenance issues can sometimes take longer than expected. Happy to let from homes2let... Read more
Tenant
25th Oct 2022 (2 years ago)

J Chand

5/5 Stars
whole staff especially manager very co operative and helpful. very friendly environment there... Read more
5th Oct 2022 (2 years ago)

D Odebode

5/5 Stars
Very helpful. viewed the property and paid 5 weeks same day. Everything done quick. Excellent and friendly staff. I'd recommend homes2let they've been very friendly and responsive throughout, thank you very much.... Read more
Tenant
22nd Sep 2022 (2 years ago)

Anonymous Tenant

5/5 Stars
Very helpful. viewed the property and paid 5 weeks same day. Everything done quick. Excellent and friendly staff. I'd recommend homes2let they've been very friendly and responsive throughout, thank you very much.... Read more
Tenant
22nd Sep 2022 (2 years ago)

K Osei

5/5 Stars
Very busy but good to help the needy... Read more
20th Sep 2022 (2 years ago)

D Hughes

1/5 Stars
Given a 10am appointment.. text and call to make sure I'm attending the appointment, then just leave me waiting for the alloted hour of the appointment. No explanation, no apology and no level of care. If this is how you're treated as a potential client.. I dread to think how your tenants are treated... Read more
13th Sep 2022 (2 years ago)

Anonymous Home Buyer

5/5 Stars
Very good helpful kind and respectful towards anyone who walks in and they are really here to help you move forward and give you the opportunity you need so shout out to homes2let Staffordshire... Read more
Buyer
9th Sep 2022 (2 years ago)

Anonymous Tenant

5/5 Stars
Would definitely recommend lovely people... Read more
Tenant
8th Sep 2022 (2 years ago)

Anonymous Tenant

5/5 Stars
Very helpful when problems arises with application... Read more
Tenant
8th Sep 2022 (2 years ago)

S attwood

5/5 Stars
Very helpful when problems were faced with the criteria for properties... Read more
8th Sep 2022 (2 years ago)

L Narayana

5/5 Stars
Homes2let was very helpful will all information throughout the process of arranging viewings, going through all the paperwork needed, moving. It was quick and they provided with information precisely. I have felt looked after through the whole process. I'd recommend homes2let they've been very friendly and responsive throughout, thank you very much.... Read more
Tenant
7th Sep 2022 (2 years ago)

Anonymous Tenant

5/5 Stars
Hoes2let was very helpful will all information throughout the process of arranging viewings, going through all the paperwork needed, moving. It was quick and they provided with information precisely. I have felt looked after through the whole process. I'd recommend homes2let they've been very friendly and responsive throughout, thank you very much.... Read more
Tenant
7th Sep 2022 (2 years ago)

P Horvath

5/5 Stars
Very good service and helpful staff. Highly recommended ????... Read more
2nd Sep 2022 (2 years ago)

Anonymous Tenant

5/5 Stars
Fantastic Agents. Highly recommend Homes2Let. they are professional & helpful. Im excited to be moving in to my new home... Read more
Tenant
1st Sep 2022 (2 years ago)

Anonymous Tenant

5/5 Stars
I highly recommend this letting agency, they are professional, Helpful and welcoming. I was immediately put at ease. Their processes are straightforward and they explain them every step of the way. I viewed a property last week that meets all of my needs with lots of extras I didn't even realise I could have. I'm very excited to be moving in to my new home. I cannot thank Homes2Let enough. If you are looking for a property you won't do better than Homes2Let... Read more
Tenant
31st Aug 2022 (2 years ago)

O Adelakun

3/5 Stars
Customer friendly but not fast at resolving maintenance and repairs when the need arise.... Read more
Tenant
31st Aug 2022 (2 years ago)

Anonymous Tenant

5/5 Stars
Brilliant agency When you looking to rent... Read more
Tenant
16th Aug 2022 (2 years ago)

M Jane

1/5 Stars
Hi I have Altuism and was conned by mr ibriham, I will be taking him to the news papers and I WILL make sure people find out the con man he is! I haven’t forgot about the £4000 this man took from me! He Miniplated me to pay 2 years 6 months rent upfront £16,400 and I said I didn’t want the property the next day before move in date was discussed he kept £4000!!!!!! Never deal with this man. I WILL CLOSE THIS SHOP DOWN.... Read more
Tenant
13th Aug 2022 (2 years ago)

K Sarr

5/5 Stars
Very helpful. Paid deposit viewed the property same day. Everything done quick. Excellent and friendly staff. Would recommend them to anyone struggling.... Read more
Tenant
11th Aug 2022 (2 years ago)

Anonymous Tenant

3/5 Stars
Ok so far .just about to sign contract.homrs to let arehelpfull... Read more
Tenant
11th Jul 2022 (2 years ago)

Anonymous Tenant

5/5 Stars
Nice and professional... Read more
Tenant
29th Jun 2022 (2 years ago)

J murray

1/5 Stars
Disgusting company... Read more
28th May 2022 (2 years ago)

M Ward

5/5 Stars
Brilliant service and very helpful and helped me and my fiancé secure our first home. I can’t recommend these highly enough. Very fast and efficient.... Read more
Buyer
23rd May 2022 (2 years ago)

Anonymous Tenant

5/5 Stars
Hi I have just rented a house in Hanley with homes 2 let and they are a really good agent to go with process was really fast found me a accommodation straight away... Read more
Tenant
14th Apr 2022 (2 years ago)

B Cotton

1/5 Stars
Only put 1 star cause it wouldn't let me put 0 stars!! Terrible company - Expect you work for free!!! They treat their tenants like dirt and don't get anything done. They are also known for ripping people off and harassing young girls!! AVOID AT ALL COSTS!!! Don't work for them too. Unless you want to live in a dump that's falling down don't use them!! Dirty scumbags need closing down!!!... Read more
Tenant
11th Apr 2022 (2 years ago)

A Hopota

5/5 Stars
Good place to find a decent house in the area. Highly recommended. Friendly and professional staff... Read more
5th Apr 2022 (2 years ago)

Anonymous Tenant

5/5 Stars
Is wery good evriting... Read more
Tenant
17th Mar 2022 (2 years ago)

P H

5/5 Stars
I am a current tentsnt of homes 2 Let and had very good experience, currently moving into our second property with them, very professional and good with customers and very responsive to calls and provide appropriate information :) Marie Howarth... Read more
Tenant
10th Mar 2022 (2 years ago)

Anonymous Tenant

4/5 Stars
They were very helpful and got things done very fast... Read more
Tenant
10th Mar 2022 (2 years ago)

I Sheraz

3/5 Stars
Paid upfront half deposit, paid rest later. Process was a little bit delayed but service was good. Not the best but in the end we finally got things done. Not as of yet received keys but hopefully by today we will be moving into our new home. I would recommend homes2let if you are patient and not eager to move in straight away... Read more
Tenant
9th Mar 2022 (2 years ago)

P Mihalache

5/5 Stars
The best place to rent a house. Professional and friendly staff in their office. All documents were made in a quick time and i... Read more
Tenant
3rd Mar 2022 (2 years ago)

Anonymous Tenant

5/5 Stars
Homes2let are amazing I am moving in to my property in 3 or 4 days I am excited the staff are very helpful would recommend anyone who is looking for a property to give it a go!!!... Read more
Tenant
2nd Mar 2022 (2 years ago)

Anonymous Tenant

5/5 Stars
Me and my partner have been looking for a house for several months now and haven't got anywhere because of my income and the landlord cancelling viewings. It's been a stressful journey but we contacted homes2let and they notified us starlight awaybto go through the application process which only took a total of 2 DAYS!! They understood my circumstances and were totally understanding off out circumstances with our little girl. I would like to thank Homes2Let for all there effort and work they have put in to get out little family a property within a short period of time!! I would definitely recommend Staffordshire housing services/Homes2let to anyone that is looking for a property and claims benefits as they accept DSS... Read more
Tenant
22nd Feb 2022 (2 years ago)

J Pemberton

5/5 Stars
Me and my partner have been looking for a house for several months now and haven't got anywhere because of my income and the landlord cancelling viewings. It's been a stressful journey but we contacted homes2let and they notified us starlight awaybto go through the application process which only took a total of 2 DAYS!! They understood my circumstances and were totally understanding off out circumstances with our little girl. I would like to thank Homes2Let for all there effort and work they have put in to get out little family a property within a short period of time!! I would definitely recommend Staffordshire housing services/Homes2let to anyone that is looking for a property and claims benefits as they accept DSS... Read more
Tenant
22nd Feb 2022 (2 years ago)

S abiodun

2/5 Stars
Had no house on offer when visited even after booking an appointment on phone... Read more
20th Feb 2022 (2 years ago)

Anonymous Tenant

5/5 Stars
I have been with homes2let for around 2 years and due to personal reasons I have sadly had to leave. It's been a wild journey. Plenty of ups and downs between me and the agency. I really would recommend them. Anyone who is struggling please go to them they are so helpful. Patience is the key, you will get where you need to be with them, give them a chance. I'm sad to be saying goodbye however would happily use them again if needs be. Mr Ibrahim has a heart of gold, he is such a true genuine man and will always go out of his way to try and solve your problems. The staff are incredible very reliable and hardworking especially kash and Paul I would highly recommend them!! Well done team I'm sorry to be leaving you all!!... Read more
Tenant
17th Feb 2022 (2 years ago)

M Lawton

5/5 Stars
I have been with homes2let for around 2 years and due to personal reasons I have sadly had to leave. It's been a wild journey. Plenty of ups and downs between me and the agency. I really would recommend them. Anyone who is struggling please go to them they are so helpful. Patience is the key, you will get where you need to be with them, give them a chance. I'm sad to be saying goodbye however would happily use them again if needs be. Mr Ibrahim has a heart of gold, he is such a true genuine man and will always go out of his way to try and solve your problems. The staff are incredible very reliable and hardworking especially kash and Paul I would highly recommend them!! Well done team I'm sorry to be leaving you all!!... Read more
Tenant
17th Feb 2022 (2 years ago)

A Kelman

3/5 Stars
I've a sneaking feeling these are best avoided.... Read more
13th Feb 2022 (2 years ago)

M Pilkington

4/5 Stars
Friendly and efficient service.... Read more
10th Feb 2022 (2 years ago)

Anonymous Tenant

5/5 Stars
Should benmore organise for time scales wait to long;)) apart that is super amazing... Read more
Tenant
10th Feb 2022 (2 years ago)

S Khan

5/5 Stars
I went to the homes2let offices on Tuesday, it was extremely busy and I was worried I’d be waiting a while as I was adviced up to an hour on the phone, after reading the Google reviews about this place I was hesitant to make an appointment however upon arrival I was handed an application form which was checked and processed within 40 minutes. The gentleman on reception (Kash) was extremely informative and was very sincere in helping me find accommodation. Unfortunately there was not a property to my liking never the less I was extremely pleased with the service provided and would highly recommend.... Read more
Tenant
5th Feb 2022 (2 years ago)

A Sinani

5/5 Stars
Very good quality and professional service... Read more
25th Jan 2022 (2 years ago)

R Johnson

1/5 Stars
This company is a JOKE!!! They show you a house then tell you if you pay 4 months upfront today then the house is yours!! £2500 was dropped off to them instantly to secure the house.. back and forth for meetings and interviews , then to be told “we are working on your file” feel like they have robbed the cash!! Everytime we call now , they keep just asking for a phone number and they will call back! DO NOT GIVE THESE GUYS ANY CASH!! Legal team will be getting in contact with this joke if a estate agents now... Read more
Tenant
17th Jan 2022 (3 years ago)

N Ghani

5/5 Stars
Local estate agent Very helpful With property's all over the country And would wide... Read more
15th Jan 2022 (3 years ago)

G Barratt

5/5 Stars
From the moment I walked into homes2let the staff were polite and engaging and more than happy to help me with my enquiries. It's very refreshing to be treated like a valued customer instead of being rushed through the process and ending up somewhat disappointed everyone of my questions were answered with the upmost professionalism. I would highly recommend homes2let to anybody looking to move into a new property.... Read more
Tenant
5th Jan 2022 (3 years ago)

M Pawlik

1/5 Stars
Absolutely appalling. They decided that I was t going to survive a few broken bones so when I was in hospital they served an abandonment notice on the property and dumped all my stuff outside. Hate to break it to you but I’ve survived. Not to mention all the issues with the property itself... Read more
Tenant
30th Dec 2021 (3 years ago)

M Hussain

5/5 Stars
Helpful , professional and friendly staff. Would recommend this company highly.... Read more
29th Dec 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
Very friendly and helpful staff. I was dealt with as quickly as could be expected in a business like this. Excellent customer service skills, was all about trying to help the customer.... Read more
Tenant
16th Dec 2021 (3 years ago)

M chiriac

5/5 Stars
Very good agent and profesionalism... Read more
16th Dec 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
Very good letting agency,always look after for a tenants... Read more
Tenant
14th Dec 2021 (3 years ago)

N Likollari

5/5 Stars
Very nice service... Read more
14th Dec 2021 (3 years ago)

D Milciute

5/5 Stars
Brilliant company Good custumer service Wish all the best guys!... Read more
13th Dec 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
Very helpful letting agency who will help you out with what you need. Very good staff and easy to work with. Would recommend them to anyone who’s looking for any kind of of property... Read more
Tenant
9th Dec 2021 (3 years ago)

J Brown

5/5 Stars
Very helpful and friendly. Brilliant staff and a great landlord. Highly recommend... Read more
Landlord
6th Dec 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
Friendly and helpful. A great landlord and the staff are very helpful.... Read more
Tenant
6th Dec 2021 (3 years ago)

G Marin

1/5 Stars
They are scamming people and waste people's time with waiting time up to 6 hours on their agency! And they don't give the people's back... Read more
3rd Dec 2021 (3 years ago)

M Walker

1/5 Stars
Scammers... Read more
3rd Dec 2021 (3 years ago)

Anonymous Tenant

3/5 Stars
Would use them again if needed... Read more
Tenant
2nd Dec 2021 (3 years ago)

R H

1/5 Stars
I had read reviews about Homes2let, some were really complementary and others were not so, to put it politely. So, as it was close, I thought I'd go and see for myself. There was just one person in the reception, which by the way, bears absolutely no actual resemblance whatsoever, to the picture on their website; although, if you scroll down, there is a picture of the shop from the outside. This is always a good indication of whether a business is honest or not. If they cannot post an actual picture of their office, that is a very bad start. I said hello to the man behind the desk, and he started to say, that they had nothing available, before I had told him what I was looking for. Then, reluctantly he started to take my details. I must have told him my phone number 4 or 5 times, and even then, I don't think he put it down correctly, with all the alterations. How hard is it to write down a stream of numbers? I said him, "I want you to find me accommodation, but you can't even write my phone number down!" He blamed me and said that “I wasn't saying it right”. No... you were not listening to me and thought you knew better than me. Not a good start! By this time, I had lost all interest in having them finding me anything, as I wouldn't trust them to find me a flat pack 'bird cage', so I left a bit quicker than I had entered. There is only one 'type' of person they are interested in, and my hue, didn't fit their criteria. Someone else inferred this in a previous review, and they were correct. Anyway, don't take my word for it, you might 'fit the bill', only one way to find out. I never did here from them, I should have left my number!... Read more
18th Nov 2021 (3 years ago)

Anonymous Tenant

4/5 Stars
A bit slow in communicating what they are doing. Otherwise professional and polite.... Read more
Tenant
26th Oct 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
Found what I was looking for, been a great help. And overall 5* very happy with their service.... Read more
Tenant
14th Oct 2021 (3 years ago)

J Laramee

1/5 Stars
Robbed me of 400 quid and said it was admin fees after agreeing a house and flashing me the keys... Read more
Tenant
8th Oct 2021 (3 years ago)

Anonymous Landlord

5/5 Stars
Great service... Read more
Landlord
28th Sep 2021 (3 years ago)

Z Ibrahim

5/5 Stars
Great staff, very professional and helpful.... Read more
27th Sep 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
Good service, highly recommended... Read more
Tenant
27th Sep 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
good service... Read more
Tenant
23rd Sep 2021 (3 years ago)

I Khan

5/5 Stars
very helpful.... Read more
23rd Sep 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
Lovely staff, really helpful.... Read more
Tenant
23rd Sep 2021 (3 years ago)

C Dike

1/5 Stars
They are not very nice they open arms to people from their country! And are not fair to other! U can keep ur homes ???? don’t need people like that Around... Read more
14th Sep 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
Excellent Service... Read more
Tenant
14th Sep 2021 (3 years ago)

T Phillips

5/5 Stars
Very helpful in getting me a property. Staff friendly and knowledgable.... Read more
2nd Sep 2021 (3 years ago)

Anonymous Tenant

3/5 Stars
’m a current tenant. Have had some issues when it comes to repairs but got it sorted in the end. Will recommend.... Read more
Tenant
2nd Sep 2021 (3 years ago)

J Jo

1/5 Stars
Not very professional... Read more
29th Aug 2021 (3 years ago)

Amy

1/5 Stars
AVOID!! I called them over the phone to register interest in a house and I was told to meet them at their office to fill out a form and then we would go see the house. My partner and I were left waiting in a practically empty waiting room for over 2 hours before they tried to gaslight me by saying "no one said you could see the house". Not only that, but the advertisement online was £90ish less than on the piece of paper they gave me and when I brought this up they said that it was a typo on Zoopla's account, despite the listing and description saying "discounted from (price)", how is that a typo? They tried to scam my partner and I from thousands a year and messed us around. Also their in person review book has no reviews from the past few years, seems like they went downhill recently and mess their customers about.... Read more
Tenant
25th Aug 2021 (3 years ago)

S Hunt

1/5 Stars
Been there once, paid £130,140 for references and looked at a house. Only to be told that we could not have it, did not get a refund. They should have informed me in the first place.... Read more
Tenant
23rd Aug 2021 (3 years ago)

Anonymous Landlord

5/5 Stars
Great company very fast service and clear process... Read more
Landlord
18th Aug 2021 (3 years ago)

L Lewis

5/5 Stars
good service very helpful people thankyou to kash... Read more
17th Aug 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
very helpful thank you... Read more
Tenant
17th Aug 2021 (3 years ago)

V Sharma

5/5 Stars
Patience is Virtue. I have viewed the property two times. I finally decided and agreed terms of the agreement. Helpful staff, flexible and understanding. Open to negotiation and striking a bargain ????... Read more
Tenant
29th Jul 2021 (3 years ago)

S Daniel

5/5 Stars
same day process done... Read more
22nd Jul 2021 (3 years ago)

S dowera

4/5 Stars
Good services and i have lived in the house for over 6 years no issues... Read more
Tenant
22nd Jul 2021 (3 years ago)

Anonymous Tenant

4/5 Stars
I have enjoyed thier services.but due to covid, the standards dropped a bit... Read more
Tenant
22nd Jul 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
Very good... Read more
Seller
19th Jul 2021 (3 years ago)

T Burgess

1/5 Stars
Don't respond when repairs need fixing, laughed over the phone at my partner when she was crying asking for repairs to be done, tried to change the move in date so they could scrape another weeks rent on top even though we had clear evidence. Accused me of still living there after 6 months and accused me of not paying tax of up to £1300. They WILL treat the people who struggle a little more than normal disgustingly, they will treat people with mental health like dirt, the office in hanley, every single staff member are genuine dirty scumbags.... Read more
Tenant
26th Jun 2021 (3 years ago)

R corday

1/5 Stars
Theregive you false information when you call up but when you into the office anyone can hear your information. And if it so wrong there tell you one thing on the phone somethings Total difference when you get into the office... Read more
23rd Jun 2021 (3 years ago)

Anonymous Tenant

4/5 Stars
Excellent derives and seen quickly and good communication and get you a property soon as possible... Read more
Tenant
22nd Jun 2021 (3 years ago)

Katie

4/5 Stars
Quick and fast and accepted straight away on the day... Read more
17th Jun 2021 (3 years ago)

L King

1/5 Stars
We're do u start... Read more
17th Jun 2021 (3 years ago)

S Ljs

1/5 Stars
Very unprofessional, this should be your very last option if you're on the brink of homelessness.... Read more
Tenant
15th Jun 2021 (3 years ago)

magrael

1/5 Stars
just don't.... Read more
15th Jun 2021 (3 years ago)

J summers

5/5 Stars
Good service always reliable... Read more
10th Jun 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
Always very helpful and reliable... Read more
Tenant
10th Jun 2021 (3 years ago)

P Carr

5/5 Stars
5 star service everything was carefully explained by Mr Ibrahim very professional... Read more
10th Jun 2021 (3 years ago)

TkN0tMaxx

1/5 Stars
Awful, waste of time!... Read more
7th Jun 2021 (3 years ago)

S Lee

2/5 Stars
Very pushy to get people to go to the office rather than give any information over the phone. Don't bother to email them as they never reply.... Read more
7th Jun 2021 (3 years ago)

S fsafasfa

5/5 Stars
Been with Staffordshire Housing for one year and everything it's just amazing , staff persons are brilliant as well.... Read more
1st Jun 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
Perfect service and helpful staff... Read more
Tenant
24th May 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
Thanks for helping when orthers wouldn’t !!!... Read more
Tenant
21st May 2021 (3 years ago)

A F

1/5 Stars
Will go out of there way to scam u out a credit check fee that is pointless, they will even take money for credit checks on properties that they have already agreed to rent to other people. PLEASE check with trading standards about them before you give this company any money... Read more
Tenant
10th May 2021 (3 years ago)

J Gbajumo

5/5 Stars
Homes2let agents were professional and the house was quite new and proper! Would definitely be recommending!!... Read more
Landlord
6th May 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
very helpful agents thanks... Read more
Seller
4th May 2021 (3 years ago)

S Taylor

5/5 Stars
Very helpful staff, and very professional, very nice phone manner... Read more
14th Apr 2021 (3 years ago)

Zooline

5/5 Stars
very kind and professional... Read more
8th Apr 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
They are very kind and professional.... Read more
Tenant
8th Apr 2021 (3 years ago)

A Sin

1/5 Stars
I called about a house listed in my area and was told i had a viewing booked for the following day. I arrived at the property but no one showed. When i called them, they told me to visit the office in Hanley. After arriving, 2 other customers were already waiting. No one tended either of us for over an hour while both receptionists messed around. Other staff did not take notices of the customers. After waiting over an hour to be seen, i was not seen by a housing agent but the receptionist, who told me the property listed i had asked about was gone. Who then handed me a piece of paper with unacceptable properties knowing full well i am homeless with children. No one or their listing had stated about a guarantor being required until we had out meeting lasting only 2 minutes. Complete waste of time, not helpful and i would not recommend this service to anyone looking for a home. Stay clear.... Read more
17th Mar 2021 (3 years ago)

S rae

1/5 Stars
Travelled all the way from Birmingham car broke down on the m6, cost a fortune in cabs and trains after being told we could view places and they had loads available ! Only to fill out a form and be told they have nothing available and that they need 3 months rent in advance so 0 stars... Read more
12th Mar 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
Very good service... Read more
Tenant
9th Mar 2021 (3 years ago)

S Kumria

5/5 Stars
Very good service thank you guys... Read more
9th Mar 2021 (3 years ago)

T ramos

1/5 Stars
Don't waste your time they made me drive from Norfolk promised they had houses that won't except guarantor and when I arrived the front dest woman was in her socks lies in my face 3 time and said we lots house they only had 1 after waiting hour and lies not good place bad business staff need to trained and not lie to people are in need... Read more
3rd Mar 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
Lovely staff who helped us get a house quickly and efficiently!... Read more
Tenant
24th Feb 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
The best in town... Read more
Tenant
23rd Feb 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
They are the best... Read more
Tenant
16th Feb 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
the best staff and the process is vere quick vere.... Read more
Tenant
15th Feb 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
lovely staff, lovely business, very helpful and very understanding for every circumstance, would definitely recommend anyone having troubles finding somewhere to apply within :)... Read more
Tenant
4th Feb 2021 (3 years ago)

S Moss

5/5 Stars
lovely company, lovely staff, very helpful and understanding, would deffo recommend them to anyone having difficulty finding a house :)... Read more
4th Feb 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
Homes2let is a very good company and i recommended this place to anyone in need.Beautiful new windows im very happy.good service... Read more
Tenant
2nd Feb 2021 (3 years ago)

D Johnston

4/5 Stars
homes2let helped me out when i was homeless... Read more
2nd Feb 2021 (3 years ago)

Anonymous Tenant

4/5 Stars
homes2let helped me when i couldn't get anywhere... Read more
Tenant
2nd Feb 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
Very helpful staff came in a week before told them circumstances and had a property the following week .... Read more
Tenant
26th Jan 2021 (3 years ago)

Anonymous Landlord

5/5 Stars
Fast service good price thanks... Read more
Landlord
22nd Jan 2021 (4 years ago)

Anonymous Tenant

5/5 Stars
Nice this place is best to rent from... Read more
Tenant
21st Jan 2021 (4 years ago)

Anonymous Tenant

5/5 Stars
Very happy with the service provided. Very quick and professional.... Read more
Tenant
19th Jan 2021 (4 years ago)

K Stubbs

5/5 Stars
a top quality estate agency... Read more
11th Jan 2021 (4 years ago)

D War234

1/5 Stars
Worst place to go if you are looking for a place to live. Avoid at all costs the bad reviews are very true... Read more
30th Dec 2020 (4 years ago)

I Dil

4/5 Stars
Polite staff... Read more
29th Dec 2020 (4 years ago)

S Abz

1/5 Stars
This company is terrible. They lie to you and prey on people in VULNERABLE and desperate situations. They say you need to pay advance and say its non refundable and when you sign up for it, they say you need to pay another month's rent up front too. The place they offered is a complete dump. There were rats in there that we had to get rid of. The front door lock doesn't work. The boiler stopped working in winter and there were leaks in the ceilings and windows so when it rained heavy, there would be puddles all in the house. They never respond to calls to get the repairs done but are very fast to call the day before rent is due to make sure money is paid. I have been with several estate agents and this 1 is by far the worst!!! AVOID AT ALL COSTS!!... Read more
Tenant
23rd Dec 2020 (4 years ago)

R ÖRGÜÇ

1/5 Stars
he's not interested and he's a liar.!!... Read more
7th Dec 2020 (4 years ago)

H Thompson

5/5 Stars
Great service . Made me feel welcomed. Professionally amazing !... Read more
26th Nov 2020 (4 years ago)

M Atherton

5/5 Stars
Really fast and very helpful... Read more
24th Nov 2020 (4 years ago)

C Elwell

5/5 Stars
Very helpful and considerate, empathy shown when I was unable to find housing due to circumstances. I would certainly recommend to anyone looking to let a property to give homes to let a view. Properties available all over the stoke on trent and newcastle area. Thank you so much for supporting and helping me to find a suitable home, this will enable me to get on with my new life.... Read more
Tenant
22nd Sep 2020 (4 years ago)

S Clarke

5/5 Stars
Very helpful and professional service excellent choice I would highly recommend using this company ???? ???? ?????... Read more
15th Sep 2020 (4 years ago)

G Faqiry

5/5 Stars
Very friendly staffs very good service and most important is the properties are very nice and modern and clean... Read more
3rd Sep 2020 (4 years ago)

S Johnson

5/5 Stars
Called into the office, was late for my appointment but they still accommodated me and I managed to get everything tied up and the and within 1 day. Very professional service, would especially like to commend Paul who was lovely and very informative. I didn't even need to look around at any other agencies I found what I wanted right here. Would definitely recommend to anyone.... Read more
3rd Sep 2020 (4 years ago)

A Akile

5/5 Stars
Nice and easy, very quick service. Highly recommend.... Read more
27th Aug 2020 (4 years ago)

C raine

5/5 Stars
great customer service the receptionist was amzing and very helpful definitly use again 5 stars... Read more
20th Aug 2020 (4 years ago)

K Sherratt-lynch

1/5 Stars
This place gave me all the wrong information. The man who does the interviews was blunt and rude. The staff failed to explain the process and didnt go over my paperwork properly. They then gave me false hope paid a months rent to then be declined for the property due to an issue with the paperwork. The only delightful thing i experienced here was the viewing, staff member paul was down to earth and lovely besides that everything i experienced was poor.... Read more
Tenant
4th Aug 2020 (4 years ago)

D Tewlde

5/5 Stars
Absolutely nice service... Read more
4th Aug 2020 (4 years ago)

S Smith

5/5 Stars
Very helpful, very understanding, staff went above and beyond to help... Read more
29th Jul 2020 (4 years ago)

M Almahdi

1/5 Stars
Scum don't even think rent house keep away take it serouis.... Read more
Tenant
22nd Jul 2020 (4 years ago)

C Kande

5/5 Stars
They staffFrom the gentleman who showed me the property to all of them at the office are very helpful and compressive, they’ve made the process easy and quick for me. Will recommend Homes2Let (Hanley) Thanks guys????... Read more
Tenant
7th Jul 2020 (4 years ago)

R Dunn

5/5 Stars
Definitely recommend homes2let to people very nice people. Very welcoming & understanding! Am very happy with the service. Thank you so much... Read more
7th Jul 2020 (4 years ago)

SiG

5/5 Stars
love how wuick we got a house, love the staff aswell very polite... Read more
Tenant
29th Jun 2020 (4 years ago)

J Walker

5/5 Stars
The staff are very helpful and the process was very quick. The driver that took me to view the property, was lovely ,never out of conversation , so respectful. Thank you... Read more
2nd Jun 2020 (4 years ago)

A Muca

5/5 Stars
Very professional and they help you deal with matters quick here, would recommend these guys for anyone looking to rent property’s in Stoke-on-Trent area... Read more
Tenant
15th Apr 2020 (4 years ago)

S Glavan

5/5 Stars
Very good staf!... Read more
14th Apr 2020 (4 years ago)

A HUTTON

5/5 Stars
Very polite and respectful staff would deffenetly recommend... Read more
9th Apr 2020 (4 years ago)

M Pataki

5/5 Stars
Verry good... Read more
27th Mar 2020 (4 years ago)

S Yates

5/5 Stars
UPDATE - previous tenant left gas in debt. This needs to be known before you get a property as they told me I have to wait a WEEK for an EMAIL from them to prove I got my keys on the said date and wasn’t myself that made that debt. I could not have gas until this was sorted and had to battle them to get this email. A week with no gas and they where going to be happy leaving me like that. I understand you are busy, but it’s not the clients fault you may take on too much. Things in the house need to be done and I’m nervous to even speak to them about it as I don’t think it would get sorted and it just keeps making me out to be a horrible person. ———————— They managed to approve me for a house ASAP, they’re friendly, patient and very forgiving aha. That being said it took a long time to get the keys. Either way would always recommend... Read more
Tenant
25th Feb 2020 (4 years ago)

E bliss

5/5 Stars
Quick and rapid service. They provide you with a house the same day subject to credit checks.... Read more
Tenant
11th Feb 2020 (4 years ago)

D Catalin

5/5 Stars
I was pleased with the services offered. The staff is good and friendly, prices are acceptable, and accommodations are ok.... Read more
28th Jan 2020 (4 years ago)

S Vasiliu

5/5 Stars
Verry nice people, and they are verry professionals... Read more
28th Jan 2020 (4 years ago)

A Anghelescu

5/5 Stars
Very good service & great people ????????... Read more
28th Jan 2020 (4 years ago)

S blue

5/5 Stars
I have good experience with homes2let,nice team,great service,and for first time i was served at least 1 week.Highly recommended, Thank You!... Read more
Landlord
28th Jan 2020 (4 years ago)

R Laus

5/5 Stars
Been using their services for a while now and I can say that I am very satisfied.Nice people always happy to help... Read more
28th Jan 2020 (4 years ago)

D B&B

5/5 Stars
Very good service & great people ????????... Read more
28th Jan 2020 (4 years ago)

R Rhea

5/5 Stars
Very nice and professional people, got the house we wanted very fast. They never disturb us for the 2 and a half years renting with them.... Read more
Tenant
21st Jan 2020 (5 years ago)

G B

5/5 Stars
Seriousness and promptness. Thank you for your cooperation !... Read more
21st Jan 2020 (5 years ago)

G B

5/5 Stars
Seriousness and promptness. Thank you for your cooperation !... Read more
21st Jan 2020 (5 years ago)

E James

5/5 Stars
I initially emailed regarding a property I had seen online and requested they contact me back. They did very quickly and arranged a date for me to go and view one of the available properties I was interested in. Very polite and professional staff at the office. I was really desperate to move and they really worked on helping me at speed. I’m very happy with service I got and would recommend them very highly.... Read more
20th Jan 2020 (5 years ago)

C Jeffries-brindley

1/5 Stars
Give them the biggest wide birth you can arrogant time wasters... Read more
28th Dec 2019 (5 years ago)

L Ryan

1/5 Stars
Advertise 1 property take all your details including references and ask if they own their homes then once you give them every detail possible on earth they try and let you a crack house... Read more
25th Nov 2019 (5 years ago)

T 19859

1/5 Stars
This company is a disgrace I moved into a 4 bedroom property with a considerable amount of maintenance that needs completing. I have reported this endless times and still nothing has been done. I am paying alot for the rent here and the house is not intact. I have been here 5 months now and only moved in out of desperation I really hope I don't have to renew my tenency and can move out ASAP. Avoid this company as much as possible... Read more
Tenant
24th Nov 2019 (5 years ago)

C Vrabiuta

5/5 Stars
Very nice people and polite.... Read more
14th Nov 2019 (5 years ago)

A Simpson

1/5 Stars
RIP off in my eyes... Read more
11th Oct 2019 (5 years ago)

M Voica

5/5 Stars
Very good service quick and efficient ????????... Read more
1st Oct 2019 (5 years ago)

V Victor

5/5 Stars
i am satisfied with the help offered... Read more
26th Sep 2019 (5 years ago)

B Trifan

5/5 Stars
Înv??a?i s? pronun?a?i I am pleased with their services and because they helped me and I managed to get a home... Read more
26th Sep 2019 (5 years ago)

P Hanley

1/5 Stars
Absolutely awful outfit. My daughter was without any form of heating and power for days. No facilty to cook or shower. She's still waiting for replacement oven after 3weeks. Absolutely terrible performance and behaviours; avoid like the plague. Really.... Read more
Tenant
25th Sep 2019 (5 years ago)

R Collington

1/5 Stars
Awful place do not use these they con you out of money and are so unorganized with everything they do... Read more
24th Sep 2019 (5 years ago)

M Williams

5/5 Stars
THE NEGATIVE REVIEWS ARE NOT TRUE AS I WORKED HERE FOR A WHILE AND LOVED IT. IT WAS ALOT OF PRESSURE HOWEVER WAS WELL WORTH IT AS THAT GOT ME READY FOR THE MANGER I AM TODAY.... Read more
23rd Sep 2019 (5 years ago)

C Dragut

5/5 Stars
Very helpful staff & excellent services... Read more
20th Sep 2019 (5 years ago)

S sutton

1/5 Stars
Not her helpful... Read more
10th Sep 2019 (5 years ago)

C Mahony

1/5 Stars
Worst experience. Slow and unhelpful.... Read more
6th Sep 2019 (5 years ago)

J Currington

5/5 Stars
Great service polite staff. Looked at a couple of properties and got the one I wanted.... Read more
6th Aug 2019 (5 years ago)

L Rimes

2/5 Stars
cant get a place... Read more
13th Jul 2019 (5 years ago)

J Smalley

4/5 Stars
Homes 2 let has been quick at getting me and my partner into a home :) Amy has been fantastic with helping out and keeping in contact :)... Read more
Tenant
11th Jun 2019 (5 years ago)

V Vieriu

1/5 Stars
I don't recommend this agency! Do not trust them!... Read more
23rd Apr 2019 (5 years ago)

C Namjoon

4/5 Stars
Nice... Read more
31st Mar 2019 (5 years ago)

E Wilkes

1/5 Stars
I would avoid after working for this company I had my placement terminated because I was ill. They also have not paid me for the work I did. Yes it says in contract that have the right to withhold payment for 1 month however they owe me my 2 weeks sick pay... Read more
30th Mar 2019 (5 years ago)

J Abraham

1/5 Stars
This place is a rip off. Go there if you want to be mistreated. They only take advantage of you. The owner of the company is very selfish, greedy, stingy , lazy and indirectly rude. Even to his employees! Let alone customers. Doesn't even deserve one star... Read more
29th Mar 2019 (5 years ago)

R Edwards

1/5 Stars
Do not use, took £200 off my partner and said she could have the keys in 5 days. Turned up to collect and they said she didn't qualify and kept the money. Hundreds of complaints about this company on Facebook.... Read more
Tenant
18th Mar 2019 (5 years ago)

J Woolley

1/5 Stars
Waste of my time. Don't bother going here. Kept me waiting for far to long then told me was nothing they could do for me ????... Read more
17th Mar 2019 (5 years ago)

Y Bannister

1/5 Stars
Shabby office... Read more
16th Feb 2019 (5 years ago)

L Jones

4/5 Stars
Nice helpful staff, very professional....would recommend to people in same situation..... Read more
12th Feb 2019 (5 years ago)

A Faisal

5/5 Stars
Nice friendly staff much helpful... Read more
7th Feb 2019 (5 years ago)

Emma

1/5 Stars
AVOID. This place will SCAM your money. They've been on watchdog.... Read more
20th Dec 2018 (6 years ago)

S Ibrahim

5/5 Stars
Great place... Read more
28th Nov 2018 (6 years ago)

Mateusz

1/5 Stars
Sorry, but NO. Why place like this is still open?... Read more
13th Oct 2018 (6 years ago)

T G

1/5 Stars
Complete shambles and a rip off. Happy to accept cash in hand at their shop and then fail you at every step. Trading standards have a file against them still! Definitely a dodgy shop that will only ruin your move.... Read more
27th Sep 2018 (6 years ago)

N jones

4/5 Stars
Make sure you have plenty of funds to move in... Read more
20th Sep 2018 (6 years ago)

F ahmed

1/5 Stars
DISGUSTING.. HORRIBLE PEOPLE. FORCING ME TO PAY 2 MONTHS EXTRA BY TAKING ME TO COURT. FORCED ME TO SIGN PAPERS. INTIMIDATED. SCARED AND ALONE. DO NOT USE THESE PEOPLE. CONS AND FAKES. DO NOT GIVE MONEY UPFRONT. CLOSE THIS PLACE DOWWWWNN!!!... Read more
Tenant
17th Sep 2018 (6 years ago)

M Travers

1/5 Stars
Wouldn't recommend to anyone, you WILL get ripped off 1 way or another... Read more
22nd May 2018 (6 years ago)

S whelan

1/5 Stars
never go in to here they are a big scam they are also on gumtree names are shaf shafila becki sam ect please dont give the many money... Read more
23rd Apr 2018 (6 years ago)

K Patterson

1/5 Stars
They showed me a creepy, scummy property that I wouldn't let a stray dog stay in. The agent couldn't answer any of my questions about the property, and just kept saying "It's dead nice, I'd live here" over and over again. The agent didn't say anything the entire ride to and from the property and only asked when we got back to the office if I would take it. It seemed to have "scam" written all over it, and after all the things I've heard about this company after the fact, I'm really glad I didn't give them any money... Read more
31st Mar 2018 (6 years ago)

Z Vous

1/5 Stars
Most worst agency ever... Read more
15th Feb 2018 (6 years ago)

N Jones

2/5 Stars
Not very helpful... Read more
12th Feb 2018 (6 years ago)

A Lyttle

1/5 Stars
Do not use this place...pal was conned out 2 425 pound ..manager lazy and rude... Read more
8th Jan 2018 (7 years ago)

A services

1/5 Stars
horrible parasites... Read more
23rd Oct 2017 (7 years ago)

S Le'Queux

1/5 Stars
These are con men. Don't hand over any money. Don't believe a word. In fact just never go in. This man stole from my grandchildren two weeks before Christmas. If there were a zero star I would have chose that as this company isn't rated at all. Why they haven't been investigated yet is a mystery.... Read more
16th Oct 2017 (7 years ago)

D man

1/5 Stars
Thay took 250 pound and guaranteed me a house thay said I failed points and never give me my money so I wen went up and Sam on the desk I asked her to get the manager give me loads of abuse she got him and he called the police there a rip off is a scam... Read more
Tenant
24th Sep 2017 (7 years ago)

V Swith

1/5 Stars
It's a scam, don't hand over the cash (they won't let you pay by card) they will ask you for after showing you the property. Nobody passes the checks, including me and I passed with another agency a week later on a property costing twice the amount.... Read more
Tenant
12th Sep 2017 (7 years ago)
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