Both myself and my wife have property's that are now managed by Peter Alan - Pontypridd. It was scary and your anxiety could like ours go through the roof, knowing someone else is managing your property.
Sarah Cule - Lettings Manager has been incredible. Her professionalism, support and importantly Sarah is there every step of the way, communicating with you on every step, every process.
Now the anxieties have reduced, we are glad we have chosen Peter Alan and definitely we feel confident and trust Sarah Cule with our homes and to manage them.
Terrible business, went to view a property, loved it, went to pay the relevant fees and was then told we weren’t able to because they wanted someone else to view the property and then told the next day they were letting the other people view it. Our working family and money obviously isn’t good enough for this company
James Douglas Agency is the best agency in Pontypridd! They have helped me so much!! They offer support and try their best to help tenants. We had viewings with Ellie (one of their employees) and she has been great! She showed us as many properties as she could, for us to find a good fit. Highly recommended!!
Awful company to work with, really bad communication on their part.
Decided to rent out our property and contacted Peter Alan. From the very first phone call their approach was extremely helpful, professional and above all friendly. They made the whole process as easy as possible doing literally everything from start to finish. We dealt with Jamie Hyett and Charlotte Bailey and we can't praise them enough, they were a credit to the company. From making up our minds to rent to having tenants move in took less than a week, well worth the 5 star rating.
Terrible communication throughout. Staff incapable of basic admin jobs. Property presented in a terrible condition as apparently it is not the responsibility of Peter Alan. Nonetheless, significant lack of care by Peter Alan.
Thank you property plus for the recent sale of my property. Especially Maria, an absolute pleasure to deal with, very approachable and professional. We had a great 'rapport'. Would definitely recommend property plus and will not hesitate to use them in the future.
A member of my family rented a property from them. Reported problems before signing agreement and was told it would be dealt with. Nothing done. Now property is not habitable due to flooding. Electectricity have been effected to point of giving electric shock. No response from landlord even though this is now in the hands of council and environmental health. It has effected health of both tenants and they will be taking legal action for return of rent and lost wages due to health. Won't recommend someone living here even if they are living on streets. Think twice before using this cowboy agency.