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  2. Sherlock Homes Properties
Sherlock Homes Properties Logo

Sherlock Homes Properties

Opens tomorrow at 9:00am
58 Beech Road, M21 9EG
Sherlock Homes Properties hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Sherlock Homes Properties does have 80 reviews, with an average score of 2.2/5 If you're looking to sell in Manchester, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Bridgfords - Chorlton and Emma Hatton - Manchester. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 10:00am - 4:00pm
  • Sunday Closed
View all details

Sherlock Homes Properties Reviews (80)

Have you used this agent?
  1. 28% 5/5 Stars
  2. 4% 4/5 Stars
  3. 0% 3/5 Stars
  4. 3% 2/5 Stars
  5. 66% 1/5 Stars

O Sharpe

1/5 Stars
Terrible landlords. Simply shouldn't be allowed to rent out properties.... Read more
28th Mar 2023 (1 year ago)

E Payne

1/5 Stars
Sadly as a tenant you get very little say in what letting agent you end up with but if were a landlord they would be the last company I would trust with my property. They go so far beyond the rubbish service that I’m used to getting from letting agents (yes they take ages to respond to issues, answer emails/calls etc) but they also fail to carry out some of the basic things that protect both tenants and landlords - no inventory was done when I started my tenancy and despite repeatedly asking, one was not completed and agreed throughout. This meant that when I moved out they tried to use this to keep all of my deposit by citing existing issues with the property. Thankfully after raising a dispute with the TDS they agreed that without an inventory there was no basis for any of their claims. However this was a long process and I believe they would attempt to do this to people in the hope that they wouldn’t bother going down this route There are actually one or two polite members of staff but they are totally overshadowed by others who are rude to the point of being vindictive. Glad I never have to interact with them again and I hope the enjoyed reading the TDS’ decision report as much as I did!... Read more
24th Jan 2022 (2 years ago)

P Kumar

1/5 Stars
I just got my remaining deposit back in January 2022 for the property which was all dues clear in July 2021. Too tired to write a detailed review or even spare another breath on them. Good that they changed names to LA Properties, would need that every year.... Read more
13th Jan 2022 (2 years ago)

N Evans

5/5 Stars
Good... Read more
19th Dec 2021 (2 years ago)

P McElhatton

1/5 Stars
It seems that the Agency has now been passed down to Luke Armstrong and is now called LA Property Discovery Ltd.... Read more
3rd Sep 2021 (2 years ago)

K Pulavarthi

1/5 Stars
Avoid this letting agency to have good piece of mind. Don't even give a second thought. You will regret it very badly.... Read more
22nd Aug 2021 (2 years ago)

A 1

1/5 Stars
12th May 2021 (3 years ago)

D Walker

5/5 Stars
Always professional and friendly. Maintainance / Repairs, emergency or otherwise, are responded to immediately and resolved. The team (office and contractors) at Sherlock Homes are always a pleasure to deal with. Thank you........ Read more
5th Mar 2021 (3 years ago)

B Hughes

1/5 Stars
Absolute disgrace of a company. The owner is so corrupt that she could earn a place on Borris' cabinet. Just Search Helen Sherlock and you'll find the website someone set up about her.... Read more
18th Jan 2021 (3 years ago)


1/5 Stars
Incredibly poor. Broken promises over having issues fixed, found a condom wrapper in plain view under the end when I first moved in, and they've tried to charge illegal fees twice and to get me to sign a contract incompatible with Tenant Fees Act. They seem to have absolutely no understanding of how to run a letting agency and seem to just hope their tenants don't bother to question anything. Exceptionally inept.... Read more
9th Jan 2021 (3 years ago)

P McGrath

1/5 Stars
Don't record issues so each time you ring you have to explain it again and again. Have to put up with thier rubbish service as you haven't much choice if they are the only one letting the house you want!... Read more
14th Dec 2020 (3 years ago)

A Eltahit

1/5 Stars
Never return the deposit. Must be really careful if you want to use their services... Read more
22nd Oct 2020 (3 years ago)

L Hobson

1/5 Stars
AVOID SHERLOCK SHAMBLES! Wish we had read reviews of this company beforehand. These people are not fit to run an estate agents. They are liars, thieves and charlatans. I truly hope people do not use this company and hope to hear about this companies closure in the not too distant future. Here is our experience… The people behind this company are true shysters. At the top is Helen Sherlock, the managing director (you only have to google her name to find out what she’s been up to). Below her are the incompetent minions, don’t think I spoke to the same one twice, they have a huge turnover of staff. The minions have no power or authority and have to ask for the leaders permission for the slightest thing, there’s no point in dealing with these, they are all clueless. We rented a property with Sherlock Homes for 18 months. We were told when viewing the property that the managing director of Sherlock Homes, Helen Armstrong, was also the landlady to the property, this appealed to us as we thought if ever there’s a problem, we can go directly to her. When we handed in our notice to end the tenancy the problems started. First of all, a months notice wasn’t enough, it had to be a calendar month notice so we ended up giving 6 weeks notice. During this notice period there were viewings, on one occasion the person conducting the viewing turned up without keys and I received a phone call asking if I could return to the property to let him in, which I did. This company conduct two checkout inspections, one is a pre exit inspection, the other is a final exit inspection. We ensured we attended both inspections. This was done by one of the minions, Sam Mansoor. During the inspection he asked about a series of water marks on the exterior bedroom wall. I explained that a weed had been growing up the side of the house and the landlady had arranged its removal back in Sept 2019. Removing the weed also removed some cement from the brickwork causing water to gain entry and marking the wall. We reported this to the landlady and took pictures for our benefit. Helen’s husband and son came to repoint the brickwork, gave us a dehumidifier and told us they be back to paint the wall when it had dried. The repaint never happened. Sam Mansoor informed us that he would take his findings to Helen Armstrong, create a report and get back to us in due course. We the received an email informing us that due to ‘condensation from drying clothes in the bedroom’ we would be charged £100 to redecorate the bedroom. £100 isn’t a lot of money but its the principle, we were not at fault here and they were trying it on. We had to explain again what the cause of the damage and it was beyond our control. Sam Mansoor and Helen Armstrong were adamant it was our fault and to take our dispute further with the deposit protection scheme. We spent hours opening a dispute with the deposit scheme, and uploaded all our evidence. Several weeks had passed so I called the deposit scheme asking for an update. I was informed that our deposit was held under an insurance policy, meaning Sherlock Homes had our money but there was an insurance policy took out against it. I was under the illusion the deposit scheme held our money as Sherlock Homes informed us that our money was held by the deposit scheme and they did not have access to it. We had been lied to by Sam Mansoor. After finding this out I rang Sam Mansoor and started to demand our money back, 2 months had passed by this point, our patience had worn thin. I threatened that I’d visit the office and the managing director and wouldn’t leave until I had our money back. It took threats to start to be heard. I was ringing on an hourly basis asking for updates, shouting matches on the phone, I pestered them to death until they eventually decided to refund our deposit, in full and without going through the deposit scheme. Please use a different company if you can. if you can’t then my advice would be to take pictures of everything, report any faults and keep all evidence for the duration of your tenancy.... Read more
12th Sep 2020 (3 years ago)

T Shah

1/5 Stars
PLEASE USE JORDAN FISHWICK INSTEAD. Sherlock Homes are a disgrace. We contacted this shambolic excuse for an estate agent in a dire situation where our current tenancy was about to end and we had not yet sorted another tenancy agreement. To be fair, we were shown around a property by a lovely young lady who responded to all of our questions in a really professional manner. Following this, we chased up the status of the property for OVER A WEEK, via telephone and email. They were non-responsive on most occasions and we were passed from pillar to post and continually told that 'someone would get back to us'. Finally, after a strongly worded email and phonecall explaining our situation FOR THE NINTH TIME, I was sent a response on Friday evening at quarter to 5 that the landlord of the property that we had been chasing up had chosen another tenant. The lettings manager, Alex Armstrong, is quite clearly incompetent and the rest of the team are unfortunately mismanaged. It was indeed Alex who sent us the unprofessional and uncourteous email about the landlord not accepting us. Sherlock Homes are incredibly unreliable and after reading other reviews from actual tenants, I am so glad we chose JF instead. The branch needs to be investigated by trading standards and closed down. They are an absolute joke. If I could give them 0 stars I would. Shocking.... Read more
2nd Aug 2020 (3 years ago)


1/5 Stars
Sherlock Homes Chorlton is a poor outfit and best to be avoided. As an experienced landlord I deal with a lot of estate agents and I have found them to be the worst to date in my experience. Rude, non-responsive, and worst, withholding deposits illegally from tenants for months even after repeated courteous emails and calls from both myself and the tenant in question. This is unacceptable. With the proliferation of more modern lettings and sales businesses who provide a decent level of service, companies such as Sherlock Homes will not survive without an change in their business practices. My advice would be to avoid at all costs.... Read more
10th Jun 2020 (4 years ago)

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