S Marks

Cardens of Exeter don’t even deserve 1 star !
Absolute waste of time estate agent .
Beverly ( the manager )
Is absolutely horrendous to deal with ,
Rude ! Ignorant and has no skills what so ever dealing with tenants !
She should not be a manager !!!!!
All her responses are dealt via email days after they being sent as she never answers the phone .
When she did on the 1 occasion i was greeted with
YEAH !
When I stated I was a tenant in need of help with a situation that her ignorance had left me in !
I have pictures , emails , and voice recordings which I will be using as evidence of her neglect as an estate agent manager !
Half of my problems would have been sorted and dealt with had she not been so ignorant and not wanting to do her job properly!
I had mould in a bedroom which Beverley ignored !
I had leaking toilets x2 again she ignored !
The loft had gone completely mouldy , and black and full of moisture damaging my property which then to be thrown out ! Ignored by Beverly!
the pipe ( stink pipe ) from the toilet was not even attached in the loft properly absolutely stinking the house out of sewage ! Again ignored !
Gaping holes in 2 places which caused an infestation!
Again ignored !
Woodlice ants and slugs again ignored !
Sent pictures again ignored !
Then wanting £150 for an item not even in the inventory as was not even in the house when I arrived!
An oven liner ???
Wanting a bathroom wall painted as the landlord done a shabby paint job and painted it in matte paint!
But expecting me to rectify in silk ?
Seals blown on windows letting in a tremendous amount of water and condensation!
Again told Beverley and was ignored !!
Was told to wash the fabric blinds in a washing machine due to the mould , which of corse Fkd them up told Beverly she ignored !!!
Sent her a picture of the blinds completely mashed up and tangled again ignored !!!
I don’t know what she does during the day but seems to Email me at 8/9 in the evening !!
Unprofessional if I do say so !
We will be taking this a lot further !!!
Stay well away from this estate agent even more so Beverley! absolutely awful !
And have left many people upset !
We have friends that currently have 3 properties with cardens who will soon be changing !
As they have also heard of such poor / bad reviews from them !
Now force and sons have joined with them !
Big big mistake and will ruin force and sons reputation, especially as Keira from force and sons was an absolute pleasure to deal with !!!!... Read more
Tenant
8th Apr 2019 (5 years ago)
C Howard
I had a great experience, i dealt with Kiera and Beverly found them professional and friendly.... Read more
13th Jul 2018 (6 years ago)