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Estate Agents in Sevenoaks
West Kent Housing Association

West Kent Housing Association

48 reviews

101 London Road, TN13 1AX

West Kent Housing Association hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. West Kent Housing Association does have 48 reviews, with an average score of 3/5 If you're looking to sell in Sevenoaks, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Maison Partnership and Sunflower Lettings - Sevenoaks. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 8:45am - 5:15pm
Tuesday 8:45am - 5:15pm
Wednesday 8:45am - 5:15pm
Thursday 8:45am - 5:15pm
Friday 8:45am - 4:45pm
Saturday Closed
Sunday Closed

View all details

West Kent Housing Association Reviews (48)

Have you used this agent?

P Curtis

Terrible organisation, couldn't run a bath.... Read more

22nd Jun 2024 (5 weeks ago)

S smith

Very good landlords... Read more

22nd May 2024 (9 weeks ago)

mick

Very friendly staff and helpful..... Read more

16th May 2024 (10 weeks ago)

R thresher

Friendly willing to help if can... Read more

8th Apr 2024 (16 weeks ago)

I Percy

Writing politely a review on West Kent Housing is quite a challenge as is even awarding a star but I will give it a go by giving you an insight into an issue and how they deal with it or in this case not. The issue is of noise and lack of sound proofing which make the property unfit for purpose. It appears to be a poorly done conversion at some stage of construction of semi detatched houses in to 2 flats of which a family live in a 2 bed above and a single bed dwelling is below, spaces to live, places to grow my eye. The design is such that the vibration of walls, ceilings, doors and light fittings along with the thud and thump of foot along with the accompanying noises of a family living a carefree life above make it unbearable below. You don’t live here you just exist suffering the torture of noise daily of which there is no escaping unless you or your neighbour above go out, yay covid. The affect on your mental health is tremendous ie high stress and anxiety levels that cause you constant heartburn and the feelings hopelessness all the while paying for the privilege. Believable in a property & with a housing association of such quality there are other issues which I wont go into here as I could create a tome longer than war and peace, this is already heavily edited to fit. I made the first complaint 8+ years ago to the housing officer at my 6 month tenancy review to which he replied, 99 percent accurate as i can remember "dont say that it cost five thousand pounds to do the ceilings in these properties". The general consensus from above and below in this street is that West Kent are as much use as a chocolate tea pot, I’m being polite, anyhow complaint made, reply received on his merry way he went. Fast forward 8 years and a number of emails later with no response other than an email twice to say that someone will be in contact in a specified timeframe, I still have copies of these. No contact was ever made, 2 phone numbers with accompanying voice mail or answer machine never called nor an email from an inquisitive person as to what the problem may be. That is until I made a polite comlaint on social media and would you believe it, I was contacted, once, by someone who was promised to contact before who knew nothing of my prior email appeals. I recieved one phone call with apologies for the problems I had been having with no one contacting me and a promise to look into the issue by checking the sound report after the ceiling had been done, they would contact me again with what they had to say. Time passed with no contact so I chased up and again was met with apologies and the remark of “didn’t X person contact you regarding this” this is another of the original people meant to contact me, obviously they hadn't, why break a habit. I was told the report wasn't done , again some more looking into it and more promises of contact. Obviously no contact so again I chased up, more apologies and now the reoprt had been lost, forgive me for being a cynic but I smell pants on fire which makes me believe the ceiling lowering was for another purpose. Once again more promises of contact of which to this day has been none, so this depressing situation continues. It appears the only way to get a response from a company is through shaming via social media or in this case a brief acknowledgement to only be forgotten again but I can guarantee with a housing association of such quality that if you had the misfortune of falling behind on rent or you withheld it due to the property being unfit for purpose, they would contact you frequently via phone or letter as though you were old penpals. As you can see from what I have written from my personal experience that I would recommend West Kent as highly would a sane person an all inclusive execution by anti aircraft gun or mortar holiday to North Korea. West Kent truly are a shower of pig excrement.... Read more

2nd Mar 2024 (21 weeks ago)

P Simmons

Bunch of Useless Robots that refuse to Consider Alternative Options to Anything that is Not within their Pre Learnt Customer Services Script or too busy covering their own backside whilst Tenants & Their Pets are Left to Suffer... Read more

21st Feb 2024 (22 weeks ago)

J Morgan

They house convicted murderers next to vulnerable young girls, and allow them to make death threats. Worst housing association award goes to west kent housing ????????... Read more

16th Jan 2024 (6 mo. ago)

G Bishop

Great service... Read more

9th Dec 2023 (7 mo. ago)

A George

One of Kent Housing provider... Read more

30th Nov 2023 (7 mo. ago)

J W

It's a housing association the most recent call was concerning rent payments as online services are down and couldn't get a balance. To be honest the lady on the phone was very helpful also gave me some good advice about how to figure out rent for the year then month.... Read more

22nd Oct 2023 (9 mo. ago)

C Hollands

Saved my arse in a tight spot. Thanks for having me gals and for all the care and support everyone has given <3... Read more

24th May 2023 (1 year ago)

N Drummond

Not too bad when living with them but a nightmare trying to exchange, no one knows what they’re doing say one thing then say another. Drag their heels had a full 42 days but still not completing exchange. Staff are absolutely useless from allocations.... Read more

4th May 2023 (1 year ago)

L Farrell

Have things to sort out still.... Read more

1st May 2023 (1 year ago)

J Smith

Very very rude staff at the customer service desk/phone lines and also they try to through a law at you when it's not even a law in our circumstances...they also reckon they can do what they won't...I fill sorry if there CEO finds out how there team is working...very shocking... Read more

10th Mar 2023 (1 year ago)

S Clabon

SEAN RICHARDS, JULIE TERRY, SARA WALMSLEY AND RUTH COX PLUS HIGHER UPS PROTECT BULLIES OF THE VULNERABLE AND PEOPLE THAT IGNORED LOCKDOWN RESTRICTIONS HAVING 14 PEOPLE FROM 14 HOUSEHOLDS INSIDE AND STAYING OUT AT XMAS 2020 WHEN PEOPLE WERE DYING. BECAUSE ONE OF THEM IS A METROPOLITAN POLICE OFFICER.!! TO COVER IT UP THEY LIE AND TRY TO EVICT THEIR SICK AND DISABLED TENANT EVEN WHEN THEY ARE ABOUT TO HAVE A STROKE OR DIE.... Read more

21st Feb 2023 (1 year ago)

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