Myself and my Fiancée have recently been dealing with Reeds Rains West Derby regarding our mortgage. The outcome is quite unbelievable to be honest. We viewed a property at the beginning of November. Our broker Ashley was ridiculously fast in terms of gathering information and getting it all sorted. As busy as she is she always found time to push for anything that was required to get the deal done. 7 weeks after viewing the property, we received our keys. Any personal issues we had was dealt with instantly and we felt confident that we would get our dream home, even in times it didn’t look likely. Received a number of calls from Cordelia, who again was very eager and very supportive during the process. If we were unsure of anything or needed any info she would provide it. Brilliant. All the staff at Reeds Rains made this process an enjoyable one for us. You hear people saying “its stress, you’ll want to split up going through it”. Couldn’t have been further away from the truth. It was a calm, speedy, process and we felt that all the staff were willing the sale on as they knew how much it meant to us! The lads in the office, Lewis & Tom we’re always polite on the phones and always got our messages through to the neccessary member of staff. A special mention for the new member of the team, Thomas! I believe our sale was the first one he’d seen completed from start to finish. He was always helpful, very polite and made you feel he was genuinely interested in how the process was going. He booked us our viewing and he handed us our keys! Boss that! Anyway, I’d reccomend this company and this team of people, they we’re brilliant.
In a nutshell, the staff are boss, the process was unbelievably fast, the fees are competetive and they offer extras such as insurance and reccomend solicitors, which made the process that bit easier, faster and professional.
Thanks to all the staff, made the process for our new home a dream!
1324 days ago